Bay and Basin

Property class: 3

Photo gallery for Bay and Basin

Room, 1 King Bed, Non Smoking
Premium Apartment, 1 King Bed with Sofa bed, Non Smoking | Living room
Terrace/patio
Beach towels
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View map
4 Paradise Beach Road, Sanctuary Point, NSW, 2540
  • Place, Saint Georges Basin Country Club
    ‪3 min walk‬
  • Place, Paradise Beach Reserve
    ‪16 min walk‬
  • Place, Jervis Bay
    ‪8 min drive‬

Room options

Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Family Twin Room

7.6 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

Premium Apartment, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Sofa Bed

Similar properties

About the area

Sanctuary Point

Located in Sanctuary Point, Bay and Basin is within a 10-minute drive of Collingwood Beach and Jervis Bay. .This golf motel is 6 mi (9.7 km) from Huskisson Beach and 6 mi (9.7 km) from Hyams Beach.

What's nearby

  • Saint Georges Basin Country Club - 3 min walk - 0.3 km
  • Paradise Beach Reserve - 16 min walk - 1.3 km
  • Jervis Bay - 8 min drive - 7.7 km
  • Hyams Beach - 10 min drive - 11.1 km
  • Booderee National Park - 11 min drive - 11.5 km

Restaurants

  • ‪St. George's Basin Country Club - ‬18 min walk
  • ‪Shelly’s Cafe - ‬5 min drive
  • ‪The Salty Crab - ‬7 min drive
  • ‪Flippin Pizza - ‬5 min drive
  • ‪The Local Jervis Bay - ‬8 min drive

About this property

Bay and Basin

Bay and Basin offers 8 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 8 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include microwaves and coffee/tea makers, and housekeeping is provided on request.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Grab a bite from the snack bar/deli serving guests of Bay and Basin. To-go breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily breakfast to-go available 8:00 AM to 10:00 AM for a fee: AUD 20 per person
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Library

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Beach towels
  • Garden

Accessibility

  • No lift

More

  • 2 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 2 PM - 6 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Saturday:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Friday and Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Access code, front desk (limited hours)

Pets

Pets allowed for an extra charge of AUD 30 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30.0 per day

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately AUD 20 per person
  • Pet fee: AUD 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: AUD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators

Property is also known as

Bay n Basin Lodge Sanctuary Point
Bay n Basin Sanctuary Point
Bay n Basin
Bay n Basin Lodge
Bay and Basin Motel
Bay and Basin Sanctuary Point
Bay and Basin Motel Sanctuary Point

Bay and Basin Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 95 out of 216 reviews
Rating 8 - Good. 67 out of 216 reviews
Rating 6 - Okay. 29 out of 216 reviews
Rating 4 - Poor. 11 out of 216 reviews
Rating 2 - Terrible. 14 out of 216 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Dwayne

Stayed 1 night in Mar 2026

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly, nice place , air conditioning working well, room was clean, staff were very helpful
Stayed 1 night in Mar 2026

8/10 Good

Karan

Stayed 2 nights in Jan 2026

6/10 Okay

Ashley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a terrible experience checking in as no one was at the property, even though we had provided a specific arrival time. Upon calling the phone numbers displayed on the front door, we were told that staff were unable to locate our reservation and that we would have to wait for the property manager to answer his phone. I became very distressed as it was New Years Eve weekend and every property in the area was fully booked. As all the car spots assigned to each motel room were full and our reservation could not be found, I assumed that the motel may have overbooked. We are very grateful that a staff member, who was not supposed to be working at the time, answered her mobile and resolved the miscommunication, though we did wait outside of the property for an hour and postpone our dinner reservations. The stay was otherwise fine and we didn’t have any complaints, it was just a disappointing welcome to the only 2.5 days we had off as a break during the holiday season.
Stayed 2 nights in Dec 2025

4/10 Poor

thi

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
air from air conditioner's smelly.
Stayed 4 nights in Jan 2026

2/10 Terrible

Gaurav

Stayed 3 nights in Dec 2025

10/10 Excellent

Raghid

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the property for one night. The place was clean, and exactly as described in the listing. The stay was also comfortable and hassle free.
Stayed 1 night in Dec 2025

8/10 Good

SOMNATH, Gordon

Travelled with partner
Disliked: Amenities
It’s a good budget accomodation with a great location close to all the main attractions in Shoalhaven region. The check-in process is really cumbersome and it’s all remote check-in. The rooms felt a bit smelly too. There’s not much amenities within this motel. Chose this once it you’re in a tight budget and is looking for a good location nearby Jervis Bay.
Stayed 2 nights in Dec 2025

8/10 Good

Karina

Liked: Cleanliness, staff & service, amenities
Good standard of accommodation with everything we needed.
Stayed 2 nights in Nov 2025

6/10 Okay

Jessica

Stayed 1 night in Nov 2025

2/10 Terrible

Robert Yat Yin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room without a window feels like a prison not a hotel room
Stayed 1 night in Nov 2025

10/10 Excellent

Raylene

Stayed 1 night in Nov 2025

10/10 Excellent

Belinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice n relaxing 3 night stay. Room was very spacious, king bed was comfy. Fridge was big enough to store stuff for my 3 night stay. Bathroom has big vanity handy for our toiletries. And very happy that floor did not get overly wet after each shower. Good to hv eateries within walking distance for dinner. All in all very happy with our short break at Sanctuary Point.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the stay. The staff was friendly and accommodating. The room was spacious and clean. Bed was comfortable. Location was good, easy 10-15 min drive to Hyams and Huskisson and 30 min into Nowra. We walked the trail by the bay in the morning and enjoyed spotting kangaroos in the area in the evening. We traveled with our dog and paid extra for this which is understandable as the room had carpet.
Stayed 2 nights in Oct 2025

10/10 Excellent

andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room just been painted Lovely staff
Stayed 1 night in Oct 2025

6/10 Okay

Arash

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Free upgrade and low costs were good points about this hotel.
Stayed 1 night in Sep 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Covienent, nice bathroom, comfortable and secure
Stayed 1 night in Aug 2025

2/10 Terrible

Richard

Confusing Check-in Time Limits

No one was available to open the front door, so I never even got to stay and ended up sleeping the car. The check-in limit online was midnight. Arrived a little after 10pm to find the doors locked and the lights off except for a storage room. Pounded on front door and no one answered. The phone numbers provided on the door do not connect from international telephones. Sent message through hotels.com and no one replied. It is the following morning now, and still haven't heard from anyone. The room was booked early in the afternoon, so there should be enough notice that I was coming. They sent an auto-generated message and I replied to it. Perhaps adjust the check-in limits on-line or give instructions on what to do for later check-ins so people know in advance. Not sense in driving 4 hrs from Canberra to sleep on the side of the road.
Stayed 1 night in Aug 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have had a lovely stay at Bay and Basin Hotel. The room was cosy and warm with facilities to heat a meal or make a cup of tea or coffee. At night, after a lovely hot shower, I snuggled into bed and watched the large screen tv and it was so quiet outside. I felt very secure but close to everything. Thanks for the lovely break Bay and Basin Hotel 😊I’ll be back.
Stayed 2 nights in Aug 2025

10/10 Excellent

anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again

Stay here multiple times when in the area for work. Great location.
Stayed 1 night in Aug 2025

10/10 Excellent

Bernaha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, clean great location had the best time
Stayed 2 nights in Aug 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stop near Jervis Bay

Great stop to explore area except for the weather. Good additions in the room like dishes, cutlery wasing up equipment. Fairly priced for area
Stayed 1 night in Aug 2025

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room was extremely clean, and bed was very comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Katya

Travelled with family
My daughters and I had an excellent stay. The staff were very helpful with information and the room was great.
Stayed 1 night in Jul 2025