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SARASA HOTEL Shinsaibashi

3.0 star property

Photo gallery for SARASA HOTEL Shinsaibashi

Japanese and Western Style Room, Non Smoking
Interior entrance
Exterior
Japanese and Western Style Room, Non Smoking | Balcony view
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View map
Higashishinsaibashi 1-1-3, Osaka, 542-0083
  • Place, Shinsaibashi-suji Shopping Street
    ‪4 min walk‬
  • Place, Dotonbori
    ‪9 min walk‬
  • Place, Dotonbori Glico Sign
    ‪10 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪58 min drive‬

Room options

View all photos for Standard Single Room, Non Smoking

In-room safe, desk, blackout curtains, soundproofing

Standard Single Room, Non Smoking

8.4 out of 10
Very good
(29 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room, Non Smoking

In-room safe, desk, blackout curtains, soundproofing

Standard Twin Room, Non Smoking

8.8 out of 10
Excellent
(18 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Triple Room, Non Smoking

Deluxe Triple Room, Non Smoking

Deluxe Triple Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds and 1 Single Sofa Bed

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Japanese and Western Style Room, Non Smoking

Japanese and Western Style Room, Non Smoking

Japanese and Western Style Room, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Single Beds and 4 Single Futons

View all photos for Small Double Room, Non-Smoking

In-room safe, desk, blackout curtains, soundproofing

Small Double Room, Non-Smoking

8.0 out of 10
Very good
(8 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Standard Twin Room, Non Smoking (Single Use)

In-room safe, desk, blackout curtains, soundproofing

Standard Twin Room, Non Smoking (Single Use)

  • 18 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Small Double Room, Non-Smoking (Single Use)

In-room safe, desk, blackout curtains, soundproofing

Small Double Room, Non-Smoking (Single Use)

9.0 out of 10
Wonderful
(4 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Run of House, Non Smoking [Breakfast Available Only after 8:00 a.m.]

In-room safe, desk, blackout curtains, soundproofing

Run of House, Non Smoking [Breakfast Available Only after 8:00 a.m.]

  • 13 sq m
  • Sleeps 2
  • 1 Large Single Bed OR 1 Single Bed

View all photos for Standard Twin Room

In-room safe, desk, blackout curtains, soundproofing

Standard Twin Room

  • Sleeps 2

View all photos for Standard Semi Double Room

In-room safe, desk, blackout curtains, soundproofing

Standard Semi Double Room

  • Sleeps 2

View all photos for Run Of House

In-room safe, desk, blackout curtains, soundproofing

Run Of House

  • Sleeps 2

View all photos for Deluxe Japanese Room And Western Style Room, City View

In-room safe, desk, blackout curtains, soundproofing

Deluxe Japanese Room And Western Style Room, City View

  • Sleeps 6

View all photos for Universal Twin Room

In-room safe, desk, blackout curtains, soundproofing

Universal Twin Room

  • Sleeps 2

View all photos for Superior Twin Room

In-room safe, desk, blackout curtains, soundproofing

Superior Twin Room

  • Sleeps 4

View all photos for Deluxe Triple Room

Lobby

Deluxe Triple Room

  • Sleeps 4

View all photos for Deluxe Japanese Western Style Room

In-room safe, desk, blackout curtains, soundproofing

Deluxe Japanese Western Style Room

  • Sleeps 6

View all photos for Standard Single Room

In-room safe, desk, blackout curtains, soundproofing

Standard Single Room

  • Sleeps 1

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Breakfast, lunch and dinner served
Hearton Hotel Shinsaibashi
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.3 out of 5, Excellent, 1,001 reviews
The price is AU$74
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Hearton Hotel Shinsaibashi

About the area

Osaka

A stay at SARASA HOTEL Shinsaibashi places you in the heart of Osaka, within a 5-minute drive of Tsutenkaku Tower and Spa World. .This hotel is 2.8 mi (4.5 km) from Osaka-jō Hall and 5.2 mi (8.4 km) from Osaka Aquarium Kaiyukan.

What's nearby

  • Shinsaibashi-suji Shopping Street - 4 min walk - 0.4 km
  • Amerikamura - 5 min walk - 0.5 km
  • Dotonbori - 9 min walk - 0.8 km
  • Dotonbori Glico Sign - 10 min walk - 0.9 km
  • Kuromon Market - 12 min walk - 1.1 km

Getting around

  • Nagahoribashi Station - 1 min walk
  • Kitntetsu-Nipponbashi Station - 11 min walk
  • Itami Airport (ITM) - 31 min drive

Restaurants

  • ‪インデアンカレー - ‬1 min walk
  • ‪モスバーガー 長堀橋店 - ‬1 min walk
  • ‪頂㐂家 - ‬1 min walk
  • ‪つるまる 長堀店 - ‬1 min walk
  • ‪ほっとけや - ‬1 min walk

About this property

SARASA HOTEL Shinsaibashi

Osaka hotel connected to a shopping center, near Tsutenkaku Tower
SARASA HOTEL Shinsaibashi offers 107 accommodations with fireplaces and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided weekly.

The recreational activities listed below are available either on site or nearby; fees may apply.
Treat yourself to a stay in one of the 107 guestrooms, featuring fireplaces and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and a vending machine.
Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,800 per person

Things to do

  • Bicycle rentals
  • Books

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Coworking space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 3000.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1800 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 3000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Housekeeping service is provided for stays of 4 nights or more and housekeeping service is provided every 4 days.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

SARASA HOTEL Shinsaibashi Osaka
SARASA Shinsaibashi Osaka
SARASA Shinsaibashi
Sarasa Shinsaibashi Osaka
SARASA HOTEL Shinsaibashi Hotel
SARASA HOTEL Shinsaibashi Osaka
SARASA HOTEL Shinsaibashi Hotel Osaka

SARASA HOTEL Shinsaibashi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 494 out of 917 reviews
Rating 8 - Good. 320 out of 917 reviews
Rating 6 - Okay. 75 out of 917 reviews
Rating 4 - Poor. 15 out of 917 reviews
Rating 2 - Terrible. 13 out of 917 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

katherine

Stayed 2 nights in Nov 2025

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Nov 2025

10/10 Excellent

Kelaiah

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and we really appreciated the option to sleep on futon or bed, as well as the soaking tub! Several of our group really loved the soaking tub, especially with the amount of walking and stressnavigation from our trip.
Stayed 3 nights in Nov 2025

8/10 Good

Mika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, fast checkin process and good English-speaking staff. Room was cozy and had really good ac.
Stayed 2 nights in Oct 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
The staff was great. The room is old but clean. The bed is hard and the WiFi is spotty.
Stayed 6 nights in Oct 2025

10/10 Excellent

Kayesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Shahrier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay
Stayed 3 nights in Aug 2025

10/10 Excellent

Charles, Tuckahoe

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for single travelers. I stayed for 4 nights in July and the air conditioning worked great and location is fantastic. Train around the corner or underground walkways to other train stations. Fanatics restaurants and shopping underground Cristal mall all the way to Shin Sai Bashi Suji to Dontonbori. Definitely worth the price I paid for the room. Wouldn’t take the wife here but for single travelers for the price can’t beat it. Just have to figure out how to keep the AC on all day which was simple. The smells funky without the AC so leave it on low all day. Free coffee downstairs but no daily cleaning so you need to go downstairs to change towels etc between cleaning days. Fun Fun Fun!
Stayed 4 nights in Jul 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Radge

Travelled with family
Disliked: Amenities
The property doesn't offer any amenities its like a hostel imo. No complimentary toiletries and amenities. You have to buy the toiletries and slippers are used they only provide the lining and it's not even effective. You can only have a cleaning day once with our 4 nights stay. I don't recommend even for budget traveling..
Stayed 4 nights in Jul 2025

8/10 Good

Bordintr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Nathan

Stayed 2 nights in Mar 2025

10/10 Excellent

Geng, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

NGOC SON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time staying at this hotel. First time was last year. Still Absolutely adore their service and accessible to all services within walking distance. We have decided that this is OUR hotel every time we visit Osaka again.
Stayed 11 nights in Nov 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay in room #1204. The ONLY complaint is the water temperature fluctuated when taking a shower. All 3 in our party experienced this. Initially, I thought maybe the temp was changing because someone else in our room flushed the toilet or was running the water, but that was not the case. The hotel should look into stabilizing the temperature so no one gets injured/scalded from a sudden rush of hot water.
Stayed 1 night in Oct 2024

10/10 Excellent

Nedy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious for 3 people with 3 beds. Loved the location and very nice staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Bhapwinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good basic hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Stayed 3 nights in Sep 2024

10/10 Excellent

Saskia

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, quick and easy checking in. Great room, clean and comfy. Not loud at all didn’t need to use ear plugs my whole stay. Had its own air conditioning unit/heat pump for the room which was really handy for the summer weather. Walking distance to food, shops and trains.
Stayed 3 nights in Aug 2024

6/10 Okay

Annie

Disliked: Property conditions & facilities
The hotel exit was right next to Nagahoribashi subway station, so it was very convenient for getting on the subway. Hotel was very quiet, but the hallways smelled like cigarette smoke all the time. The elevators are tiny and slow. 2nd floor amenities are right next to the smoking area so it smelled even worse of cigarettes.
Stayed 6 nights in Jul 2024

10/10 Excellent

Richard

Stayed 2 nights in Jul 2024

10/10 Excellent

ARVIN

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location close to everything
Stayed 2 nights in Jul 2024

10/10 Excellent

Tiare

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel. Will be back soon. Thank you!
Stayed 4 nights in Jun 2024

10/10 Excellent

Phuong, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: 1. The hotel itself was at the exit to a local subway station so getting to and from the hotel was easy and convenient. 2. The staff was very attentive, and even though I didn't speak a lot of Japanese, the staff worked their hardest to communicate with me in English, and I tried to communicate back in Japanese (to the best of my abilities). 3. The breakfast buffet was local Japanese cuisine, and I enjoyed the buffet every morning! 4. The room itself was clean and nice for my intended purpose of traveling around Osaka. The hotel offered limited hotel cleaning, but they were very helpful when I asked for an extra pillow, etc. 5. The neighborhood around the hotel, was quiet and I felt safe. The hotel is also within walking distance from the Shinsaibashi shopping district (around a 5-minute walk) and then once you travel south, you hit Dotonburi (around a 10-minute walk) which was surprising! Cons: 1. None that I can remember Overall, it was a great hotel in terms of the staff and location. I enjoyed staying at this hotel, and I don't mind coming back again in the future when I come back to visit Osaka.
Stayed 9 nights in Apr 2024