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Galleria Palms Hotel

2.5 star property

Photo gallery for Galleria Palms Hotel

Property entrance
Sundeck
King room with Twin Sofa bed
Front of property
Interior detail

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View map
3000 Maingate Ln, Kissimmee, FL, 34747
  • Disney's Animal Kingdom® Theme Park
    ‪4 min drive‬
  • ESPN Wide World of Sports Complex
    ‪6 min drive‬
  • Disney's Hollywood Studios®
    ‪8 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪32 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

8.8 out of 10
Excellent
(470 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

8.8 out of 10
Excellent
(73 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King room with Twin Sofa bed

King room with Twin Sofa bed

King room with Twin Sofa bed

9.2 out of 10
Wonderful
(152 reviews)
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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Exterior

Holiday Inn Resort Kissimmee by the Parks by IHG

  • Pool
  • Hot tub
  • Pet-friendly
  • Kids pool
4.3 out of 5, Excellent, 433 reviews
The price is AU$122
includes taxes & fees
24 Aug - 25 Aug
Holiday Inn Resort Kissimmee by the Parks by IHG

About the area

Kissimmee

Located in Kissimmee, Galleria Palms Hotel is in the entertainment district, a 4-minute drive from Island H2O Live! and 9 minutes from ESPN Wide World of Sports Complex. .This hotel is 5.3 mi (8.5 km) from Disney's Hollywood Studios® and 7 mi (11.2 km) from Disney Springs™.

What's nearby

  • Disney's Animal Kingdom® Theme Park - 4 min drive - 2.5 km
  • ESPN Wide World of Sports Complex - 6 min drive - 5.7 km
  • Disney's Hollywood Studios® - 8 min drive - 7.1 km
  • Epcot® - 10 min drive - 9.5 km
  • Disney Springs™ - 10 min drive - 12.7 km

Getting around

  • Kissimmee Station - 23 min drive
  • Orlando Intl. Airport (MCO) - 31 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Intermission Food Court - ‬9 min drive
  • ‪Starbucks - ‬7 min walk
  • ‪World Premiere Food Court - ‬10 min drive
  • ‪Taco Bell - ‬19 min walk

About this property

Galleria Palms Hotel

Hotel with free breakfast, near Island H2O Live!
Galleria Palms Hotel offers 118 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 49-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 118 guestrooms featuring microwaves and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance. Spending a day of fun is easy with the complimentary theme park shuttle.
A complimentary self-serve breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary self-serve breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Filipino, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Free theme park shuttle
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (87 centimetre high)
  • Handrails in stairways (96 centimetre high)
  • Hardwood flooring in room
  • Lever door handles
  • Lift (106 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Built in 1998
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 9:00 PM to 8:00 AM

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 28.34 per night

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 28.34 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Pool access available from 8 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is recommended for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Galleria Orlando
Galleria Palms Orlando
Galleria Palms Orlando Hotel
Galleria Palms Orlando Hotel Kissimmee
Galleria Palms Orlando Kissimmee
Orlando Galleria
Palms Galleria Orlando
Galleria Palms Kissimmee
Hotel Galleria Palms
Galleria Palms Hotel Kissimmee
Galleria Palms
Galleria Palms Hotel Hotel
Galleria Palms Hotel Kissimmee
Galleria Palms Hotel Hotel Kissimmee

Galleria Palms Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2171 out of 3582 reviews
Rating 8 - Good. 890 out of 3582 reviews
Rating 6 - Okay. 320 out of 3582 reviews
Rating 4 - Poor. 136 out of 3582 reviews
Rating 2 - Terrible. 65 out of 3582 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Kristen

Travelled with family
Liked: Staff & service, room comfort

Great stay.

Galleria Palms was a nice place to stay. The location was amazing. It took us less than 10 minutes to get to all the Disney Parks and ESPN. The hot breakfast and mid day cookies were great! All of the staff members were so helpful and nice. It could use some updates on the facility itself, but overall it was a pleasant stay!
Stayed 5 nights in May 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 4 nights in May 2025

10/10 Excellent

Darla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at Galleria Palms. The price to stay there is very reasonable, the breakfast is great, the shutttle to Disney parks is very convenient, and the front desk staff are helpful and accommodating. One gentleman even brought out on request their daily fresh baked cookies for my husband and I after we arrived (hungry and tired) on the shuttle around 10:30pm. It's not high class but perfect if you're only sleeping there and gone most of the day. My only complaint is that the bottom of the bathtub needed a good scrubbing. Galleria Palms is our first choice for stays in Orlando!
Stayed 4 nights in Apr 2025

6/10 Okay

Christine

Liked: Staff & service
Stayed 1 night in May 2025

8/10 Good

Keith

Travelled with family and small children
Liked: Cleanliness, staff & service
The property was pretty decent. It was nice and quiet. The beds could use to be replaced soon. The shower curtains definitely needs replaced and my shower only really had hot water, I couldn't make it cool. I also had to really really struggle to get the shower on, as the knob is very very hard to get up.
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed here for our Disney trip and couldn’t ask for a closer better location. The staff was very friendly and the room was clean enough but there was a few issues. The tub faucet was very loose so much so you were kind of afraid it was going to break off when you tried to use it. There was quite a bit of water damage around the bathroom floor wall and door, so much so it was flaking away. The iron would only work a few minutes at a time and leaked while using. In all needs lots of repairs but otherwise would be a great stay.
Stayed 5 nights in Mar 2025

10/10 Excellent

Arthur

Travelled with family
Liked: Staff & service, amenities
I looked for a hotel near ESPN with Continental Breakfast and took a chance on Galleria Palms. I was really surprised to find a great hotel close to everything, with great service and a full breakfast and even cookies served between 4-7 pm and various beverages Available 24 hours.
Stayed 3 nights in May 2025

10/10 Excellent

Victor M

Stayed 1 night in May 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Eneida

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property.
Stayed 2 nights in May 2025

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the welcome from the reception at check in. The room was super clean. The pool was great. There are many finer options clii of se to the hotel.
Stayed 1 night in May 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was quiet and I loved there wasn’t carpet in the room. The bed was relatively comfortable. It would have been nice to have 2 chairs in the room. I was so disappointed with breakfast especially the first morning. The only 2 main protein choices were eggs and a breakfast burrito (filled with EGGS)! I don’t eat eggs. For the price it was a pretty nice stay.
Stayed 2 nights in May 2025

8/10 Good

Ken

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Laureen

Liked: Cleanliness, staff & service, property conditions & facilities
Disney parks were within minutes from the hotel. Lots of dining options nearby. A big gift shop within walking distance.
Stayed 9 nights in Apr 2025

10/10 Excellent

Dayana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, attentive staff, overall a good stay.
Stayed 2 nights in Apr 2025

6/10 Okay

elizabeth, san antonio

Liked: Staff & service
Staff was amazing. They
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a bad place to stay

It was a good hotel, close to so many different fast food and sit down restaurants. We were even less than 10 minutes from Animal Kingdom. So when we visited Disney, we did not have far to go. Although we usually enjoy staying on Disney property most years, this time we stayed at the Galleria Palms Hotel. Front desk was really sweet, they had fresh baked cookies every night, beds were comfy, housekeeping was attentive and their pool was nice and clean. The biggest negative would be the bathroom. Definitely not a tub that I would feel comfortable taking a bath. The light over the sink kept going out even though maintenance did replace it. It also would’ve been nice to have a comfy chair to sit in since this hotel is probably never gonna be a one night stay for business travelers passing through. When we wanted to rest at the hotel, the only place to sit, was an office chair or on the bed. High marks given to Karin at the front desk. She was the sweetest young lady. ❤️
View from pool
Front entrance
Pool
Stayed 7 nights in Apr 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and inviting. The bathroom was clean. The breakfast was good every day. The pool area is clean and clean towels are provided. It is not too far from the parks. There is a shuttle but we didn't use it.
Stayed 4 nights in Apr 2025

10/10 Excellent

Julieth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it! Definitely will be back!
Stayed 3 nights in May 2025

10/10 Excellent

Amy Madeleine

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect, easy, convenient spot to stay. I’d happily go there again.
Stayed 1 night in May 2025

10/10 Excellent

Priscilla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prático, limpo e confortável!

Ficamos apenas uma noite e o quarto estava muito limpo, não tem carpete o que para nós é excelente e roupa de cama e banho novas e cheirosas. Café da manhã gostoso. Excelente custo-benefício!
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Amanda

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were SUPER friendly and responsive to any needs. The shuttle to nearly all the theme parks is a great benefit. The breakfast was different every day we were there (5 days) plus there is a pancake making machine. Would definitely stay here again if we come back to Florida to visit the parks.
Stayed 5 nights in Apr 2025