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Crowne Plaza Orlando - Lake Buena Vista by IHG

4.0 star property

Photo gallery for Crowne Plaza Orlando - Lake Buena Vista by IHG

Property amenity
Breakfast, lunch and dinner served
Exterior
Outdoor pool, pool loungers
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Pet-friendly
  • Pool
  • Room service
  • Housekeeping

Explore the area

View map
8686 Palm Pkwy, Orlando, FL, 32836
  • Orlando Vineland Premium Outlets
    ‪2 min drive‬
  • Disney Springs™
    ‪3 min drive‬
  • SeaWorld® Orlando
    ‪6 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility, Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility, Roll-In Shower)

7.2 out of 10
Good
(7 reviews)
  • 33 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Balcony (Mobility, Access Tub)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible Bathtub, Balcony (Mobility, Access Tub)

  • 33 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Selected at Check in)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room (Selected at Check in)

8.0 out of 10
Very good
(21 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Balcony (Mobility, Access Tub)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible Bathtub, Balcony (Mobility, Access Tub)

8.8 out of 10
Excellent
(14 reviews)
  • 33 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Balcony

7.8 out of 10
Good
(59 reviews)
  • 33 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Balcony

8.2 out of 10
Very good
(139 reviews)
  • 33 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

7.0 out of 10
Good
(7 reviews)
  • 33 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Holiday Inn Resort Orlando - Lake Buena Vista by IHG

  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
4.2 out of 5, Very good, 3,395 reviews
The price is AU$167
includes taxes & fees
4 Sept - 5 Sept
Holiday Inn Resort Orlando - Lake Buena Vista by IHG

About the area

Orlando

With a stay at Crowne Plaza Orlando - Lake Buena Vista by IHG in Orlando, you'll be within a 5-minute drive of Disney Springs™ and Orlando Vineland Premium Outlets. .This hotel is 2.9 mi (4.6 km) from Walt Disney World® Resort and 4.1 mi (6.6 km) from Orange County Convention Center.

What's nearby

  • Orlando Vineland Premium Outlets - 2 min drive - 2.1 km
  • Disney Springs™ - 3 min drive - 2.7 km
  • SeaWorld® Orlando - 6 min drive - 6.7 km
  • Discovery Cove - 6 min drive - 7.4 km
  • Epcot® - 8 min drive - 8.0 km

Getting around

  • Orlando Station - 26 min drive
  • Orlando Intl. Airport (MCO) - 28 min drive

Restaurants

  • ‪Olive Garden - ‬4 min walk
  • Starbucks
  • ‪IHOP - ‬7 min walk
  • ‪Denny's - ‬6 min walk
  • ‪Sofrito Latin Cafe - ‬3 min walk

About this property

Crowne Plaza Orlando - Lake Buena Vista by IHG

Mediterranean hotel with a 24-hour fitness center and a 24-hour front desk
Crowne Plaza Orlando - Lake Buena Vista by IHG offers 200 air-conditioned accommodations with coffee/tea makers and hair dryers. 49-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a waterslide, an outdoor pool, and a 24-hour fitness center.
Make yourself at home in one of the 200 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an outdoor pool, a waterslide, and a 24-hour fitness center. Additional features at this Mediterranean hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, H Street Grille & Lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Children aged 12 and younger eat free breakfast.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Orlando? This hotel has 1807 square feet (168 square meters) of space consisting of a conference center and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Children aged 12 and younger eat free breakfast.
H Street Grille & Lounge - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15 per day)
  • RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 14 to 19.99 per person
  • A restaurant

Restaurants on site

  • H Street Grille & Lounge

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Free cot
  • Outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,807 square foot of space)

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1989
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 250 and a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 23 per accommodation, per night
The resort fee includes:
  • Faxes
  • Phone calls
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 14.00 to 19.99 per person
  • Self parking fee: USD 15 per day
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation (varies based on length of stay) plus USD 250 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Hotel Orlando Lake Buena Vista
Comfort Inn Orlando Lake Buena Vista Hotel
Comfort Inn Lake Buena Vista Hotel
Comfort Inn Lake Buena Vista
Comfort Inn Buena Vista
Comfort Orlando Lake Buena Vista
Comfort Buena Vista
Crowne Plaza Orlando Lake Buena Vista
Royale Parc Hotel Orlando Lake Buena Vista
Crowne Plaza Orlando Lake Buena Vista an IHG Hotel
Crowne Plaza Orlando - Lake Buena Vista by IHG Hotel
Crowne Plaza Orlando - Lake Buena Vista by IHG Orlando
Crowne Plaza Orlando - Lake Buena Vista by IHG Hotel Orlando

Crowne Plaza Orlando - Lake Buena Vista by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 434 out of 1001 reviews
Rating 8 - Good. 251 out of 1001 reviews
Rating 6 - Okay. 151 out of 1001 reviews
Rating 4 - Poor. 83 out of 1001 reviews
Rating 2 - Terrible. 82 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great. Breakfast was good
Stayed 5 nights in May 2025

6/10 Okay

Pedro

Stayed 2 nights in May 2025

4/10 Poor

Chris, Asheboro

Travelled with family
Liked: Staff & service
Disliked: Amenities
It can be very difficult to get in and out during prime times of the day. The parking lot is in need of repair as there are some large potholes that could swallow a small car. Overall the place was clean minus the overwhelming smell of weed smoke everywhere. Do not be fooled by the pool pics. It is tiny (maybe 20x20) and not heated at al which lead to some unhappy kids. There are much better places to visit for the same price.
Stayed 4 nights in May 2025

8/10 Good

Daniel

Liked: Staff & service, property conditions & facilities
Unfortunately could hear through the walls and door and i did find a few loose hairs in the bathtub but otherwise everything was great...Staff super friendly
Stayed 4 nights in May 2025

10/10 Excellent

CARLOS

Stayed 4 nights in May 2025

6/10 Okay

Christa

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The area and convenience can’t be beat. It is close to everything. You can see the Disney fireworks from the balcony at 9:00pm. The staff was friendly. The it was clean. There were some issues with the hotel as a whole. The bathroom door is a barn door. The door has a very wide crack on both sides that doesn’t allow for privacy from whoever is in your room with you. Also the main door to the hallway … although it also has a lock and a top lock it has a crack opening as well that allows a large amount of light from the hallway. Although I am not sure someone could see though it… it made me uneasy enough I moved a large chair infront of the door at night. It rained
Stayed 2 nights in May 2025

10/10 Excellent

Nicole

Stayed 3 nights in May 2025

8/10 Good

Maura

Liked: Cleanliness, staff & service, room comfort

Decent location

Hotel was nice and in a good location. Lots of restaurants nearby and close to Disney springs. Bed was comfy and noises weren’t an issue. Our door was really hard to close and the shower flow was horrible, but it seemed liked that was just an issue with the room we got (518) otherwise it was a good stay.
Stayed 1 night in May 2025

10/10 Excellent

Octavia

Liked: Cleanliness
Donna was great a couple of things need to be updated on Expedia Parking $$ and Rooms that has the photo suggesting you will have the fireworks view but Donna was great to accommodate 🤗
Stayed 1 night in May 2025

10/10 Excellent

Garrison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Chekelea

Stayed 3 nights in May 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to Disney Springs and other attractions. Pleased with stay.
Stayed 4 nights in May 2025

10/10 Excellent

Truman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

We enjoyed our room. The cleanliness of the hotel as a whole was wonderful. Staff was friendly and great! Only downfall was I booked a room with a view of the Disney fireworks and we did not get that
Stayed 4 nights in May 2025

6/10 Okay

Ahmed

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Juan, Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff
Stayed 1 night in May 2025

8/10 Good

brooke

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Great Service

The good, the hotel is a great location. The staff were absolutely amazing, and very helpful. They have a pool with a slide, that my kids loved and a snack section in the lobby that was excellent. House keeping was amazing on had everyone restocked when we got back from the park. The only downside was this is an older hotel. It is clean but definitely a little less appealing to the eye and they said room service was available but it wasnt when we were there. I would stay again.
Stayed 2 nights in Apr 2025

6/10 Okay

Melissa

Travelled with family
Disliked: Cleanliness
I liked the lobby, pool area, and customer services. I did not like hair in the towels and sheets. I did not like receiving damp towels for replacements.
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Mynetra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnificent
Stayed 3 nights in Apr 2025

2/10 Terrible

Nazela

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was roaches in the room and in the closet, I spoke to the lady upfront and she said she would get someone to spray the room or move us and nothing was done. Her name is Monique I spoke to the Assistant Manager and he did nothing, the staff there is very rude and the employees as well. I have pictures of the roaches by my bed and in the closet crawling all over. Horrible, my children got bitten and I had to take them to the doctor., as well as myself. I threw away all the food I bought because the roaches were all over the room.
Stayed 1 night in Feb 2025