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Crowne Plaza Orlando - Lake Buena Vista by IHG

4.0 star property

Photo gallery for Crowne Plaza Orlando - Lake Buena Vista by IHG

Property amenity
Reception
Exterior
Outdoor pool, pool loungers
Breakfast, lunch and dinner served

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
8686 Palm Pkwy, Orlando, FL, 32836
  • Place, Orlando Vineland Premium Outlets
    ‪3 min drive‬
  • Place, Disney Springs™
    ‪3 min drive‬
  • Place, Walt Disney World® Resort
    ‪5 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room (Selected at Check in)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room (Selected at Check in)

8.0 out of 10
Very good
(21 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Balcony

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Balcony

7.8 out of 10
Good
(62 reviews)
  • 33 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Balcony (Mobility)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub, Balcony (Mobility)

8.8 out of 10
Excellent
(14 reviews)
  • 33 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

7.0 out of 10
Good
(7 reviews)
  • 33 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Balcony

8.2 out of 10
Very good
(143 reviews)
  • 33 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Balcony (Mobility)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub, Balcony (Mobility)

  • 33 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

7.2 out of 10
Good
(7 reviews)
  • 33 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

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The price is AU$204
includes taxes & fees
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About the area

Orlando

With a stay at Crowne Plaza Orlando - Lake Buena Vista by IHG in Orlando, you'll be within a 5-minute drive of Disney Springs™ and Orlando Vineland Premium Outlets. .This hotel is 2.9 mi (4.6 km) from Walt Disney World® Resort and 4.1 mi (6.6 km) from Orange County Convention Center.

What's nearby

  • Orlando Vineland Premium Outlets - 3 min drive - 1.7 km
  • Mary Queen of the Universe Shrine - 3 min drive - 2.4 km
  • Disney Springs™ - 3 min drive - 2.4 km
  • Walt Disney World® Resort - 5 min drive - 3.0 km
  • Universal Studios Florida - 12 min drive - 14.6 km

Getting around

  • Orlando Station - 26 min drive
  • Orlando Intl. Airport (MCO) - 28 min drive

Restaurants

  • ‪Circle K - ‬5 min walk
  • ‪Olive Garden - ‬4 min walk
  • ‪Burger King - ‬6 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Kungfu Kitchen - ‬3 min walk

About this property

Crowne Plaza Orlando - Lake Buena Vista by IHG

Mediterranean hotel with a 24-hour fitness center and a 24-hour front desk
Crowne Plaza Orlando - Lake Buena Vista by IHG offers 200 air-conditioned accommodations with coffee/tea makers and hair dryers. 49-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a waterslide, an outdoor pool, and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 200 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an outdoor pool, a waterslide, and a 24-hour fitness center. Additional features at this Mediterranean hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, H Street Grille & Lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Children aged 12 and younger eat free breakfast.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Orlando? This hotel has 1807 square feet (168 square meters) of space consisting of a conference center and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Children aged 12 and younger eat free breakfast.
H Street Grille & Lounge - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 22.50 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 19.99 per person
  • A restaurant

Restaurants on site

  • H Street Grille & Lounge

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • In-room cot
  • Outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,807 square foot of space)

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1989
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 11:00 PM and 6:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 250 and a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 22.50 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • Phone calls
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 19.99 per person
  • Self parking fee: USD 22.50 per day
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation (varies based on length of stay) plus USD 250 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 PM and 6:00 AM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Hotel Orlando Lake Buena Vista
Comfort Inn Orlando Lake Buena Vista Hotel
Comfort Inn Lake Buena Vista Hotel
Comfort Inn Lake Buena Vista
Comfort Inn Buena Vista
Comfort Orlando Lake Buena Vista
Comfort Buena Vista
Crowne Plaza Orlando Lake Buena Vista
Royale Parc Hotel Orlando Lake Buena Vista
Crowne Plaza Orlando Lake Buena Vista an IHG Hotel
Crowne Plaza Orlando - Lake Buena Vista by IHG Hotel
Crowne Plaza Orlando - Lake Buena Vista by IHG Orlando
Crowne Plaza Orlando - Lake Buena Vista by IHG Hotel Orlando

Crowne Plaza Orlando - Lake Buena Vista by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 456 out of 1003 reviews
Rating 8 - Good. 243 out of 1003 reviews
Rating 6 - Okay. 146 out of 1003 reviews
Rating 4 - Poor. 80 out of 1003 reviews
Rating 2 - Terrible. 78 out of 1003 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Larie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and service
Stayed 2 nights in Sep 2025

8/10 Good

Nykaira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, Really nice location. Spacious room!
Stayed 1 night in Sep 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible service on Check In.
Stayed 2 nights in Jun 2025

2/10 Terrible

WAEL Noman Mohamed, Bedford

We had a problem there we did the reservation through Expedia and went to the hotel at night we found that the hotel is overbooked so we wait about more than 2 hrs. And we got lucky that we got room and there is punch of people behind us they transferred to another hotel Which was non convenient
Stayed 1 night in Sep 2025

2/10 Terrible

Amanda

Stayed 1 night in Sep 2025

4/10 Poor

Alma

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has a parking fee and resort fee that were both undisclosed as well as not told when they were explaining they would return the entire amount charged on my credit card as a charge for incidentals only. The front desk staff at check in was not friendly. Rooms were ok however bathroom door did not fully close, very thin sheets that felt just like a top sheet. All that plus no free breakfast. No reason to stay here with all the choices you have around. Overall wouldn’t stay here again
Stayed 1 night in Sep 2025

4/10 Poor

Alisha

Travelled with partner
Disliked: Amenities, property conditions & facilities
Our sheets were DIRTY! Pictures to show definitely would not stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Tohar

Stayed 1 night in Aug 2025

10/10 Excellent

Tohar

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Tammara

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Hong

Stayed 5 nights in Aug 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Yenny

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

juan

Travelled with group
Liked: Cleanliness, property conditions & facilities
waiter at breakfast area no cordially person
Stayed 2 nights in Aug 2025

6/10 Okay

Willie

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Good last minute hotel

Potty pad was left on the balcony from someone who had a pet. And also someone left there dog on the balcony almost all night and the poor dog screamed and barked all night.
Stayed 1 night in Sep 2025

4/10 Poor

Chris

Stayed 1 night in Aug 2025

4/10 Poor

TAMESHA

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Horrible Customer Service/Vacation Turned BSF

Check in experience went well & agent Precious was exceptionally nice, amazing & professional with customer service. But after check in process everything went downhill after that. Was in vacation with my son and booked our first night (8/9/25) directly on site at the hotel. We were given room on the 4th floor 1. First night bathroom door didn't close. It was sliding door that kept sliding back open so me & son were unable to get privacy whenever either used it 2. Using shower caused water to leak all over bathroom floor & into front door foyer so hotel moved us to different room on 5th floor. I booked this 2nd night (8/10/25) through Hotels.com 3.We had same issue in new room with the shower leaking water into bathroom floor and into the front door foyer. Bathroom door had same issue kept sliding open 4. I asked for another room with upgraded shower. Manager said he didn't have any but gave us free night (8/11/2025) & different room on 7th floor. He told only perk was we could view fireworks at Disneyland directly from our balcony from 9pm-10pm that night. My son & I sat on balcony for entire hour & saw nothing. 5. TV also didn't work in upgraded room. No cable 4. Mgr gave us a coupon for free dinner for 2 at the restaurant located in the lobby & also signed it. When we went to redeem it the waitress at bar said she didn't know what it was & said she had to go get permission to let me eat for free. Then she only wanted to allow me to get a salad & appetizer.
Stayed 1 night in Aug 2025

10/10 Excellent

Danilo

Stayed 3 nights in Aug 2025

10/10 Excellent

Jolanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was decent. Front desk was also very friendly. Very close to shopping.
Stayed 2 nights in Aug 2025

8/10 Good

willie

Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Pricilla

Stayed 1 night in Aug 2025

6/10 Okay

Marcus

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Improvements

The stay was okay but 2nd floor needs an ice machine. There was maintenance drilling at 2 am in the room next door. We were compensated with a late check out. Otherwise the hotel is great.
Stayed 2 nights in Aug 2025

6/10 Okay

Ketzie M

Travelled with family
Stayed 1 night in Jul 2025