Family accommodation in Ocean Reef

Clean room Staff excellent Bus and shops close to hotel

Great room with a premium river view outlook. BUT...Please clean your windows so the price tag reflects the view. They were extremely dirty. Be aware of an hour check in at 3 and waiting 40 minute's to receive our car out of valet was very unfortunate as well. Staff very welcoming and friendly.

Staff very friendly. Great value stay. Central location. Air conditioning worked well. A bit of an older property but we didn’t mind at all. Would defo stay again. Only thing I’d suggest is providing bedside lamps or reading lights. It’s the first hotel I’ve ever stayed without them!

Building seems old , one lift and the escalator was not operational.

Basic check in with no welcome or hotel explanation, room wasn’t vacuumed, tv didn’t work- kept turning itself off. Given an accessible room even though didn’t need or want it. Around the pool lots of tiles missing, no one working at pool bar. For the money it’s not worth it.

The rooms and decor are extremely old and carpet is worn and pulled up in some areas. For the price per night it was not a well received room.