O'Fallon Hotels with Parking

The only thing I could have a negative comment on was the bathroom was tiny and the vanity tiny also. But the people were so kind and friendly. Overall a good experience.

Excellent value! Fits my stay perfectly with the amenities.. I often have to extend a stay and the staff is very accommodating... Thank you.. See you again soon.

Room was clean but outdated. Breakfast, was not stocked at all. Had to ask for spoons and forks. No coffee, had to wait for it to be made. If your looking for a good breakfast this might not be your place. If your looking for a place to lay your head is fine.

Amazing property able to visit the area walking and enjoying the area

Maybe it was just a rough weekend for staff, I used to work for Hyatt regency as a senior captain for banquets so I’m very familiar with how Hyatt is ran. There were only a few staff members that were helpful, professional and respectful and that happen to be the gentleman that checked me in, valet staff were sweet, 2 ladies that checked me out and the sweet woman that took my order at Starbucks. Additionally there were 3 individuals that were absolutely rude when my guest stepped outside and did not have her key card, the gentleman that refused to help her was very rude to her when she tried buzzing the button to get help. The security guard additionally was very rude when monitoring floors. Left a pretty bad taste in my mouth. I’ve always held Hyatt to the highest standards but those specific interactions was a little sour. Hotel was very clean though!

The rooms were clean but outdated and in need of repair or upkeep. The breakfast consisted of one waffle maker white bread for toast instant oatmeal packs and stale cereal. We have stayed here multiple times over the last 4 years while visiting our daughter in college and it has gone downhill since.