Hotel Riu Palace Pacifico - Adults Only - All Inclusive

Photo gallery for Hotel Riu Palace Pacifico - Adults Only - All Inclusive

A resort with multiple buildings, a beach, and a pool area.
3 outdoor pools, pool umbrellas, pool loungers
Property entrance
A hotel room with a large bed, bedside tables, a desk, and a view of the sea.
Free daily buffet breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View map
Av de los Cocoteros - Lote 2, Nuevo Nayarit, NAY, 63732
  • Place, Flamingos Golf Club
    ‪4 min drive‬
  • Place, Nuevo Vallarta Beach
    ‪5 min drive‬
  • Place, Playa Bucerías
    ‪11 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪28 min drive‬

Room options

Junior Suite, 1 King Bed (M)

8.4 out of 10
Very good
(8 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (U)

9.4 out of 10
Exceptional
(109 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (U)

9.0 out of 10
Wonderful
(144 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

9.8 out of 10
Exceptional
(12 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (M)

9.4 out of 10
Exceptional
(10 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (M)

9.6 out of 10
Exceptional
(17 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (L)

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (U)

9.6 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Ocean View (M)

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (L)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (L)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Junior Suite, Ocean View (E)

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

Junior Suite (B2C-CA)

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (C)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Ocean View (C)

10.0 out of 10
Exceptional
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (C)

9.4 out of 10
Exceptional
(58 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (C)

9.2 out of 10
Wonderful
(73 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, U)

10.0 out of 10
Exceptional
(27 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, U)

8.8 out of 10
Excellent
(13 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, U)

8.4 out of 10
Very good
(5 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, M)

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, M)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, M)

  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Junior Suite, Ocean View (Elite Club, E)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, E)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, E)

  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, L)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, L)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, B2C-CA)

  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, C)

8.8 out of 10
Excellent
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club | C)

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (Elite Club, C)

  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms (U)

  • 33 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Junior Suite, Connecting Rooms (C)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (C)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Double Beds

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Junior Suite, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Junior Suite, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club | U)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (E)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (E)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (E)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

About the area

Nuevo Nayarit

When you stay at Hotel Riu Palace Pacifico - Adults Only - All Inclusive in Nuevo Nayarit, you'll be on the beach, a 1-minute drive from Bay of Banderas and 6 minutes from Nuevo Vallarta Beach. .This all-inclusive property is 11.7 mi (18.7 km) from Cruise Ship Terminal and 14.5 mi (23.4 km) from Malecon.

What's nearby

  • Flamingos Golf Club - 4 min drive - 2.3 km
  • Nuevo Vallarta Beach - 5 min drive - 2.7 km
  • Playa Bucerías - 11 min drive - 4.2 km
  • VidantaWorld - 20 min drive - 11.5 km
  • Nayar Vidanta Golf - 22 min drive - 10.7 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 24 min drive

Restaurants

  • ‪Restaurante Piccolo - ‬18 min walk
  • ‪Riu Palace Piano Bar - ‬2 min walk
  • ‪Reflect Krystal Sky Bar - ‬2 min walk
  • ‪Don Rafael - ‬17 min walk
  • ‪O International Buffet - ‬5 min walk

About this property

Hotel Riu Palace Pacifico - Adults Only - All Inclusive

Hotel Riu Palace Pacifico - Adults Only - All Inclusive offers 445 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas and include dining tables. Plasma televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. This Nuevo Nayarit property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

3 outdoor swimming pools are on site along with a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Massages are available on the beach and in the spa; other services include facials, body wraps, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 445 guestrooms featuring minibars and plasma televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools and a health club. Additional amenities at this Art Deco property include complimentary wireless internet access, gift shops/newsstands, and a hair salon.
Enjoy Fusion cuisine at Krystal, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 6 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 11:30 AM.
Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 11:30 AM. A complimentary manager's reception is offered each day.
Krystal - This theme restaurant specializes in Fusion cuisine and serves dinner only. Reservations are required.
Kyoto - This theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
La Península - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
La Toscana - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Steak House - This steakhouse specializes in American cuisine and serves dinner only. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11:30 AM
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Krystal
  • Kyoto
  • La Península
  • La Toscana
  • Steak House

Things to do

  • 3 outdoor pools
  • Billiards/pool table
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Health club
  • Kayaking
  • Sailing
  • Shopping
  • Snorkelling
  • Surfing/bodyboarding
  • TV in common areas
  • Volleyball
  • Water sports equipment

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - December 2023
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Dryer
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Palace Pacifico

Palace Pacifico Riu

Riu Pacifico

Riu Pacifico Palace

Riu Palace Pacifico

Riu Palace Pacifico All Inclusive

Riu Palace Pacifico All Inclusive Nuevo Vallarta

Riu Palace Pacifico Nuevo Vallarta

Riu Palace Pacifico Hotel Riviera Nayarit

Riu Palace Pacifico All Inclusive All-inclusive property

Riu Pacifico Inclusive inclus

Riu Palace Pacifico All Inclusive

Riu Palace Pacifico Adults Only All Inclusive

Hotel Riu Palace Pacifico - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2921 out of 4062 reviews
Rating 8 - Good. 725 out of 4062 reviews
Rating 6 - Okay. 257 out of 4062 reviews
Rating 4 - Poor. 80 out of 4062 reviews
Rating 2 - Terrible. 79 out of 4062 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Anita Marie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 10 nights in Jan 2026

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean, food was good, bartenders were great. had a wonderful time and I think this was the cleanest hotel I have ever visited.
Stayed 7 nights in Jan 2026

6/10 Okay

Anna

Liked: Cleanliness, amenities, property conditions & facilities
The staff was awesome and super helpful/ attentive. Overall really good vibes. I cannot give it 5 stars though because on the last night I got food poisoning and threw up over 12x throughout the night and thought I was dying. They didn’t restock toilet paper/ shower gel/ soap during housekeeping until we called multiple times.
Stayed 4 nights in Feb 2026

8/10 Good

Rosa

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Check in was easy! Room was cleaned very well every day. The facilities are very clean. Food was decent, you won't go hungry. Drinks were weak in my opinion. The resort was pretty nice with a great view. I would come back again.
Stayed 5 nights in Feb 2026

10/10 Excellent

Robert

Stayed 7 nights in Jan 2026

10/10 Excellent

Christopher

Stayed 7 nights in Oct 2025

10/10 Excellent

Patricia, McCook

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very kind and courteous. The rooms were very clean.
Stayed 7 nights in Jan 2026

8/10 Good

Garbo Alexis

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed ourselves. Great entertainment and the staff were great. Room was big enough for 3 of us. We had the corner view with a huge deck. We met really nice people and ate so much. The drinks were delicious and top notch. Would like to see more bar stations with TV and sitting area to chill for a few throughout the area
Stayed 6 nights in Oct 2025

8/10 Good

Jose G

Stayed 4 nights in Feb 2026

10/10 Excellent

Brandy D, Pagosa Springs

Stayed 7 nights in Dec 2025

2/10 Terrible

Madison

Stayed 6 nights in Jan 2026

8/10 Good

Sean Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was great over all. Beautiful well maintained resort hotel. The food was decent for an all inclusive with many options. That being said, I would not rank any of the restaurants as 4 or 5 star. I think for being a premium hotel this is an area that could improve. But still over all it was lovely and worth going to.
Stayed 5 nights in Jan 2026

10/10 Excellent

Jayronzie

Stayed 4 nights in Jan 2026

8/10 Good

Diane

Stayed 3 nights in Jan 2026

10/10 Excellent

toby

Stayed 7 nights in Oct 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The place is very clean. The staff is very friendly and polite. The food and drinks are great!
Stayed 3 nights in Feb 2026

10/10 Excellent

Thales

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent. Couldn’t recommend more and hope to come back.
Stayed 3 nights in Jan 2026

8/10 Good

Heather

Stayed 6 nights in Jan 2026

10/10 Excellent

Cathy, Goderich

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was my first stay at a Riu. Upon arrival, received an immediate warm welcome from staff, the area of entrance itself is very classy, large, and clean! The room was spectacular, clean, very spacious, comfortable bed, super shower in a large bedroom. I look forward to booking another Riu for any future travels abroad.
Stayed 9 nights in Jan 2026

10/10 Excellent

Gerard A

Liked: Cleanliness, amenities, property conditions & facilities
The staff and facilities were amazing. Food fantastic, only downfall was the wine. Everything else was perfect, which is common for Mexico.
Stayed 7 nights in Jan 2026

10/10 Excellent

Deidra

Liked: Cleanliness, amenities, property conditions & facilities
Second time visiting an we just love it. I am a super clean freak and with this place- i dont even have to break out my cleaning equipment. Fun, nice staff and the food is great
Stayed 6 nights in Nov 2025

10/10 Excellent

Tara

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Palace never disappoints.
Stayed 7 nights in Jan 2026

10/10 Excellent

Darla

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
All of the above. Especially Kiki at the daily drink cart! The Lemon Drop martini was my favorite and Kiki was always very friendly and eager to chat! Very welcoming!
Stayed 7 nights in Jan 2026

10/10 Excellent

Jodie

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and great food
Stayed 7 nights in Jan 2026

10/10 Excellent

Gaynell

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Top tier!!!! Highly recommended ❤️
Stayed 4 nights in Jan 2026