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Staff were pretty friendly, but the condition of the hotel has declined over the years. Our room was alright overall but obvious signs of wear on the furniture, and a very dated bathroom with some rubble in the corner and a very scratched door — it looked like a dog had been scratching it. The hallway looked like it was painted/updated since we last stayed, so perhaps they are working on it. The bed was pretty comfortable. This hotel is well-located and so close to some great restaurants, which is why we’ve stayed 4-5 times over the years.

The hotel is not ready to open to the public yet. The soap and lotion has been sitting there for years. It was moldy

Great location, clean rooms

Our room was clean and comfortable. Lots of space. Room was a little noisy at night as it faced the street but otherwise wonderful. The space was well equipped, but a microwave in the kitchen would have been helpful. Would highly recommend a stay here for anyone visiting Stratford.

Found the rooms to be extremely warm with no way to turn down heat. Opened windows but then very noisy since on a busy road. Hotel room also needs repairs. Many stains on the bedroom carpet. Checkin also challenging. Consistently was not sent info for the second room I reserved including room number and pass code.