2/10 Terrible
David N.
8 Aug 2025
Disliked: Cleanliness
We arrived at Prince Resort on July 19, only to discover the next day that the condo was infested with bed bugs. The property manager at Thomas Beach Vacations was dismissive and unhelpful when asked what we should do. Then we spent hours laundering what little we could take to a different condo, not at Prince Resort—leaving the rest, including 380 in groceries, behind for "treatment." Communication was not good about our things left in the Prince Resort condo - at first we were told to pack things for two days then after we were at the new condo, we were told three days. One of the owners, Andy Thomas, met with us briefly but was dismissive. After the complete disruption of our vacation, we were offered only a partial refund. We lost days of our trip dealing with bed bugs, laundry, and uncertainty. The entire experience was handled with indifference and zero urgency. Avoid Thomas Beach Vacations at all costs.
David N.
Stayed 1 night in Jul 2025















