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All staff members were very helpful it was okay I think they should offer something like poached eggs or something I would rate the breakfast as a 3 star

The spa was awful - the steam room stank of mould and was unuseable to us and all other guests and the pool water quality was so poor you couldn’t see in the water. The towels smelt heavily of used treatment oils. I complained as very disappointing

Breakfast wasnot good Everything in the buffet waa luke warm at best and overcooked

Close to centre and cruise terminal Clesn comfortable room Friendly staff Good breakfast

The Leonardo hotel in Southampton is decent value for money. The room is spacious, and the staff simply amazing. Little if any noise gets in from outside so you’ll have a great night sleep, and the breakfast is very good for this price bracket. However the location is a bit… weird. If you’ve stepped off the airport bus (itself great value) at Giddy Bridge and approach the hotel it’s just… awkward to get into. Although there are traffic lights right there, you have to walk another block to the next set of lights to be able to cross to the hotel… and if you come from another direction there’s a fair chance you’ll have the same problem because it’s as if it, and it’s partner building, were built in the middle of a roundabout (or should that be speedtrack given the pace the drivers go?) The rooms are also a bit tired. The carpet in my room at the bed leg was completely worn through, and the shower head was not pleasant, I would expect a rainfall one at this price point. But overall a pleasant enough place for a few days.

Clean room, very friendly staff, quiet rooms, couch and desk chair were very comfortable, had a reliable safe and mini fridge that held all our items needing refrigeration overnight. A great little stay for us before heading up to see the coastal causeway. It was across the street from the train station so very convenient for travellers such as ourselves.