Disappointing Stay Despite Good Location
I rarely leave negative reviews, but unfortunately, my stay at this hotel was not great. Upon check-in, we discovered that the air conditioning was broken—something the staff was clearly aware of, as there were standing fans already placed in the room. Unfortunately, these fans did little to help, and the room remained uncomfortably hot and stuffy throughout most of our stay. We were not notified of the issue ahead of time or at check-in, and no alternative accommodations or compensation were offered. The AC was only repaired the night before our departure, which did not help us during the bulk of our stay.
In addition to the temperature issue, we found fire ants in the bathroom and even in the bed, where I was bitten several times overnight. This was both unpleasant and concerning from a cleanliness and safety standpoint.
On a more positive note, while the staff was not helpful at all in resolving these issues, they were polite. The location is also very convenient—close to the train station and within walking distance to many shops and restaurants.
Overall, I expected much more for the price and based on the online presentation. I hope management takes steps to improve transparency, maintenance, and pest control going forward.