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NH Collection New York Madison Avenue

4.5 star property

Photo gallery for NH Collection New York Madison Avenue

Exterior
Lobby
1 bedroom, minibar, in-room safe, desk
Exterior
1 bedroom, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Laundry
  • Free WiFi

Explore the area

Map
22 East 38th Street, New York, NY, 10016
  • Empire State Building
    ‪5 min walk‬
  • Grand Central Terminal
    ‪6 min walk‬
  • Times Square
    ‪11 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪24 min drive‬

Room options

Premium Room (Twin beds)

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite (Extra Bed 3 adults)

1 bedroom, minibar, in-room safe, desk

Junior Suite (Extra Bed 3 adults)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Premium Room, City View (Twin beds)

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room (Empire State Views)

View from room

Premium Room (Empire State Views)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room (View)

Deluxe Room (View)

Deluxe Room (View)

9.4 out of 10
Exceptional
(6 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

8.4 out of 10
Very good
(16 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Tower Suite)

Suite (Tower Suite)

Suite (Tower Suite)

  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Terrace (View)

Premium Room, Terrace (View)

Premium Room, Terrace (View)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse Park Av. Jr. Suite with Terrace

Penthouse Park Av. Jr. Suite with Terrace

Penthouse Park Av. Jr. Suite with Terrace

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

7.6 out of 10
Good
(4 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room (Accessible)

1 bedroom, minibar, in-room safe, desk

Superior Room (Accessible)

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, City View (Extra Bed 3 adults)

1 bedroom, minibar, in-room safe, desk

Premium Room, City View (Extra Bed 3 adults)

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, City View (Extra Bed 2 adults + 1 child)

1 bedroom, minibar, in-room safe, desk

Premium Room, City View (Extra Bed 2 adults + 1 child)

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

7.2 out of 10
Good
(22 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite (Extra Bed 2 adults + 1 child)

1 bedroom, minibar, in-room safe, desk

Junior Suite (Extra Bed 2 adults + 1 child)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Twin Room (with view)

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room (with view)

9.6 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, City View

1 bedroom, minibar, in-room safe, desk

Premium Room, City View

8.8 out of 10
Excellent
(10 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Superior Room (View)

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Triple Room

Premium Triple Room

Premium Triple Room

  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

New York

With a stay at NH Collection New York Madison Avenue, you'll be centrally located in New York, just a 3-minute walk from 5th Avenue and 6 minutes by foot from Grand Central Terminal. .This luxury hotel is 0.3 mi (0.6 km) from Empire State Building and 0.4 mi (0.7 km) from Bryant Park.

What's nearby

  • Empire State Building - 5 min walk - 0.4 km
  • Grand Central Terminal - 6 min walk - 0.6 km
  • Broadway - 9 min walk - 0.8 km
  • Times Square - 11 min walk - 1.0 km
  • Madison Square Garden - 13 min walk - 1.1 km

Getting around

  • Grand Central - 42 St. Station - 5 min walk
  • 5 Av Station (W. 42nd St.) - 7 min walk
  • LaGuardia Airport (LGA) - 21 min drive

Restaurants

  • ‪Tartinery Café - Bar | Park Ave - ‬3 min walk
  • ‪The Union League Club - ‬3 min walk
  • ‪Chili - ‬2 min walk
  • ‪Zuma New York - ‬1 min walk
  • ‪Fresh Kitchen - ‬2 min walk

About this property

NH Collection New York Madison Avenue

Luxury hotel with a 24-hour fitness center and a 24-hour front desk
NH Collection New York Madison Avenue offers 288 accommodations with minibars and safes. Smart televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 288 guestrooms featuring minibars and Smart televisions. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include limo/town car service, express check-out, and dry cleaning/laundry services.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.

Languages

Catalan, Czech, English, French, Greek, Italian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 80 per day); discounts available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; USD 35 to 35 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 18 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1923
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - May 2021
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 80.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 35 to 35 per person
  • Nearby parking fee: USD 80 per day (351 ft away)
  • Pet fee: USD 250 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Jolly Madison Towers
Jolly Hotel Madison
Jolly Hotel Madison Towers
Jolly Hotel Madison Towers New York
Jolly Madison
Jolly Madison Hotel
Jolly Madison Towers
Jolly Madison Towers New York
Madison Jolly Towers
Madison Towers Hotel
Hotel Jolly Madison New York
Jolly Hotel New York
Jolly Hotel Nyc
Jolly Madison Hotel New York
Jolly Madison New York
NH New York Jolly Madison Towers Hotel
Jolly Madison Towers Hotel
NH Collection New York Madison Avenue Hotel
Collection Madison Avenue Hotel
Hotel NH Collection New York Madison Avenue New York
New York NH Collection New York Madison Avenue Hotel
Hotel NH Collection New York Madison Avenue
NH Collection New York Madison Avenue New York
Collection Madison Avenue
Jolly Hotel Madison Towers
NH New York Jolly Madison Towers
Collection Madison Avenue
NH Collection New York Madison Avenue Hotel

NH Collection New York Madison Avenue Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 481 out of 763 reviews
Rating 8 - Good. 153 out of 763 reviews
Rating 6 - Okay. 70 out of 763 reviews
Rating 4 - Poor. 34 out of 763 reviews
Rating 2 - Terrible. 25 out of 763 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff, Biltmore Lake

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and live jazz in the lounge
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

Wonderful place! Great service! Large room (for NYC, that is). Would definitely stay again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Michael, Pittsburgh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was not busy for NYC. But in a very walkable location.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jayaram

Stayed 1 night in Mar 2025

10/10 Excellent

Andrea

Good!
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrea

Business traveller
Good!
Stayed 3 nights in Feb 2025

10/10 Excellent

will

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Scott

Stayed 4 nights in Feb 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The complimentary bottle of wine was a nice touch and the on-site restaurant, Serafina, had lovely ambiance and food. I couldn’t have asked for a better quick getaway to NYC.
Stayed 1 night in Feb 2025

10/10 Excellent

William

Stayed 2 nights in Feb 2025

10/10 Excellent

John

Stayed 3 nights in Feb 2025

10/10 Excellent

Noor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

john

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Pablo, Miami

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Diana

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

jason

Stayed 2 nights in Feb 2025

4/10 Poor

lloyd

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff were not knowledgeable about their own rooms . I was entitled to a room upgrade if available and person I was with booked same room at same time . I called day prior and asked again while there if the room was in fact a king bed . Told yes both times and it definitely was not . Rude staff , most not helpful would say that a certain department job and then would go back to doing nothing . Stay somewhere else
Stayed 4 nights in Jan 2025

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Saad

Stayed 11 nights in Jan 2025

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderfurl hotel
Stayed 2 nights in Jan 2025

8/10 Good

Aman

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice property.
Stayed 3 nights in Jan 2025

6/10 Okay

Gareth

Liked: Cleanliness, staff & service, room comfort
A great location but I paid extra for a ‘city view’ expecting to see some of the city and we over looked an office block and could see anything else. Wouldn’t recommend paying the extra for that as we would have looked at the same office block on the lower cheaper floors. We were there for five nights and had a cleaning trolly outside our room for three nights that we had to squeeze past. The room smelt of drains for a few nights but maintenance just sprayed some air freshener to mask the smell. The staff were great and the bar area was cozy and our room was clean and comfy.
Stayed 5 nights in Jan 2025