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NH Collection New York Madison Avenue

Photo gallery for NH Collection New York Madison Avenue

Exterior
Penthouse Park Av. Jr. Suite with Terrace | Terrace/patio
Exterior
Minibar, in-room safe, desk, blackout curtains
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
22 East 38th Street, New York, NY, 10016
  • Place, Bryant Park
    ‪5 min walk‬
  • Place, Grand Central Terminal
    ‪6 min walk‬
  • Place, Empire State Building
    ‪6 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪37 min drive‬

Room options

View all photos for Superior Room

Minibar, in-room safe, desk, blackout curtains

Superior Room

8.0 out of 10
Very good
(18 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout curtains

Junior Suite

7.6 out of 10
Good
(4 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Room, City View

View from room

Premium Room, City View

8.8 out of 10
Excellent
(10 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Single Beds

View all photos for Premium Room

Premium Room

Premium Room

7.2 out of 10
Good
(24 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premium Room, City View (Extra Bed 2 adults + 1 child)

View from room

Premium Room, City View (Extra Bed 2 adults + 1 child)

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Room, City View (Extra Bed 3 adults)

View from room

Premium Room, City View (Extra Bed 3 adults)

  • City view
  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite (Tower Suite)

Suite (Tower Suite)

Suite (Tower Suite)

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Triple Room

Premium Triple Room

Premium Triple Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Extra Bed 2 adults + 1 child)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (Extra Bed 2 adults + 1 child)

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Premium Room, Terrace (View)

Premium Room, Terrace (View)

Premium Room, Terrace (View)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse Park Av. Jr. Suite with Terrace

Penthouse Park Av. Jr. Suite with Terrace

Penthouse Park Av. Jr. Suite with Terrace

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Extra Bed 3 adults)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (Extra Bed 3 adults)

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Room (Accessible)

Minibar, in-room safe, desk, blackout curtains

Superior Room (Accessible)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room (Empire State Views)

Minibar, in-room safe, desk, blackout curtains

Premium Room (Empire State Views)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Room, City View (Twin beds)

Minibar, in-room safe, desk, blackout curtains

Premium Room, City View (Twin beds)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room (Twin beds)

Minibar, in-room safe, desk, blackout curtains

Premium Room (Twin beds)

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room (View)

Minibar, in-room safe, desk, blackout curtains

Superior Room (View)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room (View, Twin beds)

Minibar, in-room safe, desk, blackout curtains

Superior Room (View, Twin beds)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

New York

With a stay at NH Collection New York Madison Avenue, you'll be centrally located in New York, steps from The Morgan Library and Museum and within a 5-minute walk of SUMMIT One Vanderbilt. .This luxury hotel is 0.5 mi (0.8 km) from Grand Central Terminal and 0.5 mi (0.8 km) from Empire State Building.

What's nearby

  • 5th Avenue - 1 min walk - 0.0 km
  • Bryant Park - 5 min walk - 0.4 km
  • Grand Central Terminal - 6 min walk - 0.6 km
  • Empire State Building - 6 min walk - 0.6 km
  • Times Square - 11 min walk - 1.0 km

Getting around

  • Grand Central - 42 St. Station - 5 min walk
  • 33 St. Station (Park Av. S) - 7 min walk
  • LaGuardia Airport (LGA) - 27 min drive

Restaurants

  • ‪Morgan Café - ‬1 min walk
  • ‪Mulligan's Pub - ‬2 min walk
  • ‪Zuma New York - ‬1 min walk
  • ‪Park Avenue Tavern - ‬3 min walk
  • ‪Summer Salt - ‬2 min walk

About this property

NH Collection New York Madison Avenue

NH Collection New York Madison Avenue offers 283 accommodations with minibars and safes. Smart televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 283 guestrooms featuring minibars and Smart televisions. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
At NH Collection New York Madison Avenue, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include limo/town car service, express check-out, and dry cleaning/laundry services.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
NH Collection New York Madison Avenue has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 100 per day); discounts available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; USD 38 to 46 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 18 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1923
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - May 2021
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 80.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 38 to 46 per person
  • Nearby parking fee: USD 100 per day (328 ft away)
  • Pet fee: USD 250 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Jolly Madison Towers
Jolly Hotel Madison
Jolly Hotel Madison Towers
Jolly Hotel Madison Towers New York
Jolly Madison
Jolly Madison Hotel
Jolly Madison Towers
Jolly Madison Towers New York
Madison Jolly Towers
Madison Towers Hotel
Hotel Jolly Madison New York
Jolly Hotel New York
Jolly Hotel Nyc
Jolly Madison Hotel New York
Jolly Madison New York
NH New York Jolly Madison Towers Hotel
Jolly Madison Towers Hotel
NH Collection New York Madison Avenue Hotel
Collection Madison Avenue Hotel
Hotel NH Collection New York Madison Avenue New York
New York NH Collection New York Madison Avenue Hotel
Hotel NH Collection New York Madison Avenue
NH Collection New York Madison Avenue New York
Collection Madison Avenue
Jolly Hotel Madison Towers
NH New York Jolly Madison Towers
Collection Madison Avenue
NH Collection New York Madison Avenue Hotel

NH Collection New York Madison Avenue Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 615 out of 961 reviews
Rating 8 - Good. 185 out of 961 reviews
Rating 6 - Okay. 92 out of 961 reviews
Rating 4 - Poor. 40 out of 961 reviews
Rating 2 - Terrible. 29 out of 961 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Jennifer

Travelled with family, Travelled with group
Liked: Staff & service
Rooms were super small even for an NYC hotel room. Room was listed “view”however, the view meant it had a window and not much to see outside. Sirens were non stop, wish it was a little quieter.
Stayed 3 nights in Feb 2026

10/10 Excellent

Dayane

Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed my stay and Kiara at reception made my check in super fast and efficiently . I felt really welcome to the hotel it was my first time there and for sure I will be back. The bed is great I slept very well . See you soon
Stayed 4 nights in Jan 2026

10/10 Excellent

Richard

Stayed 8 nights in Jan 2026

6/10 Okay

Anthony

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel location is good and a nice lobby. However the Rooms are tiny and awkward . The whole bed, mattress & pillows was awful. The room they assigned us TV was on the side wall adjacent to the bed no way to watch. We asked for another room which they did give us. Once again horrible rooms.
Stayed 3 nights in Jan 2026

10/10 Excellent

Philippe

Stayed 3 nights in Dec 2025

10/10 Excellent

Ivette

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel !Great location
Stayed 4 nights in Jan 2026

6/10 Okay

Candace

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
$40 facility fee was totally unnecessary. Expedia told me to ask for some kind of vip thing at check in and the hotel staff just shrugged their shoulders. Room was clean and comfortable.
Stayed 2 nights in Jan 2026

6/10 Okay

Michael

Stayed 2 nights in Jan 2026

10/10 Excellent

John

Stayed 1 night in Jan 2026

10/10 Excellent

James

Stayed 3 nights in Jan 2026

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room / friendly staff / good location
Stayed 10 nights in Jan 2026

6/10 Okay

Kyle

Stayed 1 night in Jan 2026

6/10 Okay

Anzhela

Travelled with family
Liked: Cleanliness, property conditions & facilities
Although the location and rooms in this hotel are great, I do think that for this price you can find something better. The promised perk (a bottle of wine) was forgotten at check-in, and the bar area—advertised as having live jazz from 7 to 9 pm—was instead taken over by a corporate event or holiday party, blocking the space for hotel guests. Also, don’t add the breakfast option if it costs extra. I didn’t realise that the hotel doesn’t have its own restaurant and instead partners with the place next door, which has a very mediocre selection and not particularly polite staff. You can easily find a much better breakfast for less, as NYC offers plenty of great food options.
Stayed 3 nights in Jan 2026

8/10 Good

simon

Stayed 3 nights in Jan 2026

10/10 Excellent

Leighton

Stayed 5 nights in Dec 2025

10/10 Excellent

Ofelia

Stayed 1 night in Dec 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room waa perfect size. View of Empire Syate Building was a bonus. Breakfast was excellwnt.
Stayed 5 nights in Dec 2025

10/10 Excellent

Ofelia

Stayed 1 night in Dec 2025

6/10 Okay

Misty

Stayed 3 nights in Dec 2025

8/10 Good

ayat

Liked: Cleanliness
Was ok
Stayed 2 nights in Dec 2025

10/10 Excellent

ludmila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice comfortable stay
Stayed 3 nights in Dec 2025

2/10 Terrible

Matthew

Stayed 2 nights in Dec 2025

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Great service and accommodation
Stayed 4 nights in Dec 2025

10/10 Excellent

Christine, Alexandria

Stayed 3 nights in Dec 2025

10/10 Excellent

BRITTANY

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great location, staff was amazing!
Stayed 2 nights in Dec 2025