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North Pier Hotel

3.0 star property

Photo gallery for North Pier Hotel

Bar (on property)
Interior
Two Bedroom Bay View Apartment | Living area
Front of property – evening/night
Bay View Suite

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Bar

Explore the area

View map
5 The Esplanade, Cowes, VIC, 3922
  • Place, Phillip Island Coastal Reserve
    ‪1 min walk‬
  • Place, Cowes Beach
    ‪2 min walk‬
  • Place, Silverleaves Beach
    ‪3 min walk‬

Room options

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Bed sheets

Guest Room

  • Sleeps 4

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Guest Suite

Guest Suite

7.6 out of 10
Good
(18 reviews)
  • 38 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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Budget Room

Budget Room

7.8 out of 10
Good
(40 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

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Budget Family Room

Budget Family Room

8.6 out of 10
Excellent
(12 reviews)
  • 38 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

View all photos for Two Bedroom Bay View Apartment

Two Bedroom Bay View Apartment

Two Bedroom Bay View Apartment

  • Bay view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 Queen Beds, 1 Single Bed and 2 Single Bunk Beds

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Bay View Spa Room

Bay View Spa Room

  • Bay view
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 2 Single Bunk Beds

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Bed sheets

Guest Suite

  • Sleeps 4

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Bed sheets

Bay View Queen Room

  • Sleeps 4

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Four Bedroom Pool View Townhouse | Living area

Four Bedroom Pool View Townhouse

  • 120 sq m
  • 4 bedrooms
  • Sleeps 8
  • 2 Queen Beds and 4 Single Beds

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Four Bedroom Townhouse | Terrace/patio

Four Bedroom Townhouse

  • 120 sq m
  • 4 bedrooms
  • Sleeps 12
  • 1 Queen Bed, 2 Double Bunk Beds, 5 Single Bunk Beds and 1 Single Bed

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Bay View Suite

Bay View Suite

10.0 out of 10
Exceptional
(3 reviews)
  • Bay view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Bed sheets

Bay View Spa Room

  • Sleeps 6

View all photos for Two Bedroom Bay View Apartment

Bed sheets

Two Bedroom Bay View Apartment

  • Sleeps 9

View all photos for Four Bedroom Pool View Townhouse

Bed sheets

Four Bedroom Pool View Townhouse

  • Sleeps 8

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Bed sheets

Four Bedroom Townhouse

  • Sleeps 17

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Room, Multiple Beds, Bay View

Room, Multiple Beds, Bay View

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Bay View Queen Room

Bay View Queen Room

Bay View Queen Room

8.6 out of 10
Excellent
(19 reviews)
  • Bay view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Bay View Family Room

Bay View Family Room

Bay View Family Room

9.4 out of 10
Exceptional
(3 reviews)
  • Bay view
  • 44 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 1 Single Bed

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Guest Room

Guest Room

8.4 out of 10
Very good
(20 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Bay View Room

Bay View Room

Bay View Room

8.0 out of 10
Very good
(18 reviews)
  • Bay view
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Budget Room

Bed sheets

Budget Room

  • Sleeps 2

View all photos for Bay View Room

Bed sheets

Bay View Room

  • Sleeps 4

View all photos for Bay View Suite

Bed sheets

Bay View Suite

  • Sleeps 2

View all photos for Budget Family Room

Bed sheets

Budget Family Room

  • Sleeps 5

View all photos for Bay View Family Room

Bed sheets

Bay View Family Room

  • Sleeps 5

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About the area

Cowes

A stay at North Pier Hotel places you in the heart of Cowes, steps from Phillip Island Coastal Reserve and Cowes Beach. .This beach hotel is 0.1 mi (0.2 km) from Silverleaves Beach and 0.5 mi (0.7 km) from Phillip Island Leisure Centre.

What's nearby

  • Phillip Island Coastal Reserve - 1 min walk - 0.1 km
  • Cowes Beach - 2 min walk - 0.2 km
  • Phillip Island Ferry Dock - 2 min walk - 0.2 km
  • Silverleaves Beach - 3 min walk - 0.3 km
  • Phillip Island Leisure Centre - 9 min walk - 0.8 km

Getting around

  • Baxter Station - 74 min drive
  • Avalon Airport (AVV) - 145 min drive

Restaurants

  • ‪Hotel Phillip Island - ‬2 min walk
  • ‪Pino's Trattoria - ‬4 min walk
  • ‪Chapel Lane - ‬6 min walk
  • ‪Isola di Capri - ‬3 min walk
  • ‪Golden Fry Fish & Chips - ‬3 min walk

About this property

North Pier Hotel

North Pier Hotel offers 62 accommodations with hair dryers. Televisions come with digital channels.
An outdoor pool and a children's pool are on site.
Make yourself at home in one of the 62 guestrooms. Digital television is provided for your entertainment.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Enjoy a satisfying meal at North Pier Hotel serving guests of North Pier Hotel. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include express check-out and ATM/banking services. Free self parking is available onsite.
North Pier Hotel - This restaurant serves lunch and dinner.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • North Pier Hotel

Things to do

  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • Outdoor pool
  • Pool gate

Conveniences

  • ATM
  • Limited-hour front desk

Guest services

  • Tour and ticket assistance

Outdoors

  • Garden
  • On the bay
  • On the beach
  • Terrace

Accessibility

  • No lift

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive after 6:30 PM on weekdays must contact this property in advance to arrange check-in.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Continental Cowes
Continental Hotel Cowes
North Pier Hotel Hotel
North Pier Hotel Cowes
North Pier Hotel Hotel Cowes

North Pier Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 334 out of 1000 reviews
Rating 8 - Good. 352 out of 1000 reviews
Rating 6 - Okay. 170 out of 1000 reviews
Rating 4 - Poor. 85 out of 1000 reviews
Rating 2 - Terrible. 59 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Swapnil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Apr 2026

10/10 Excellent

Chrissy

Stayed 2 nights in Jan 2026

10/10 Excellent

gabriella

Stayed 5 nights in Jan 2026

10/10 Excellent

Maureen B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is nice, clean and view is good but a smaller window than expecting. Good location and helpful front desk.
Stayed 1 night in Jan 2026

10/10 Excellent

Warren

Travelled with family
👍👍👍
Stayed 3 nights in Jan 2026

8/10 Good

Jessica

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Clean room with comfortable bed. Shared balcony and we had neighbours who smoked. There was no designated parking spot for us which meant we had to park up the hill.
Stayed 2 nights in Jan 2026

10/10 Excellent

Merlin

Stayed 3 nights in Jan 2026

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Check in was easy. Unfortunately our room wasn't clean yet and had to wait a while but reception lady was lovely and gave me vouchers for the restaurant/bar. Great views and great pool area. Restaurant good and playroom good 👍
Stayed 2 nights in Jan 2026

10/10 Excellent

Pavlo

Liked: Cleanliness, amenities, property conditions & facilities
Good location and affordable price. Good beaches for kids
Stayed 3 nights in Jan 2026

6/10 Okay

Margaret

Stayed 2 nights in Jan 2026

8/10 Good

Toni

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff , nice ocean views .
Stayed 5 nights in Jan 2026

10/10 Excellent

Johnathon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and centrally located.
Stayed 1 night in Dec 2025

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great
Stayed 2 nights in Jan 2026

2/10 Terrible

Louise

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Avoid if you want sleep. The noise at North Pier Hotel is unbearable. Loud music, pub noise and people well into the night, plus early morning disturbances. The room shared a wall with the pub and had virtually no soundproofing, making sleep impossible. Location is good, but it’s completely overshadowed by the constant noise. Would not stay again.
Stayed 1 night in Dec 2025

6/10 Okay

Paul

Stayed 2 nights in Jan 2026

8/10 Good

Brad

Travelled with family
Liked: Amenities, property conditions & facilities
Great location. The only reason I didn’t give 5 stars was due to cleanliness
Stayed 1 night in Jan 2026

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Pool and sitting area was great to have access to.
Stayed 2 nights in Jan 2026

6/10 Okay

Girish

Stayed 1 night in Dec 2025

6/10 Okay

ashlee

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The staff were amazing, friendly and helpful. Upon checking in I noticed some things had not been cleaned properly, nothing major. But other then that, the stay was as expected.
Stayed 1 night in Dec 2025

10/10 Excellent

Fedor

Stayed 1 night in Dec 2025

6/10 Okay

Riana

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
View was great. Beds were fine. But the cleanliness of the room was questionable to say the least. No one has cleaned under the bed in at least a year. There was a dead fly on the floor when we came in and all the decorative cushions were stained. Not small stains either. I doubt the floor got anything more than a quick sweep between guests. No one came to clean the room while we were there either. Location is great though, but they really need to get on top of cleaning or that place won't last
Stayed 4 nights in Dec 2025

10/10 Excellent

Adrian

Stayed 1 night in Dec 2025

8/10 Good

Yuan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
good location, clean room, friendly staff.
Stayed 1 night in Dec 2025

6/10 Okay

sachin

Stayed 1 night in Dec 2025

6/10 Okay

Kia Hui

Travelled with family
Liked: Cleanliness, staff & service
Room is generally small and facilities such as bed and chair in-room needed to be upgraded for guest convenience !
Stayed 2 nights in Dec 2025