Hyatt House New York/Chelsea

3.5 star property

Photo gallery for Hyatt House New York/Chelsea

Terrace/patio
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing
Lobby
Fridge, microwave, coffee/tea maker

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

Map
815 Ave of the Americas, New York, NY, 10001
  • Empire State Building
    ‪6 min walk‬
  • Times Square
    ‪16 min walk‬
  • Broadway
    ‪16 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

Studio Suite, 1 King Bed

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed with Sofa bed (Specialty)

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible (Shower)

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom (Specialty)

  • 47 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Queen Bed, Accessible (with Shower)

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom (High Floor)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible

  • 47 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

New York

Located in New York (Manhattan), Hyatt House New York/Chelsea is within a 10-minute walk of Macy's and Empire State Building. .This hotel is 0.9 mi (1.4 km) from Broadway and 0.9 mi (1.5 km) from Times Square.

What's nearby

  • Empire State Building - 6 min walk - 0.6 km
  • Madison Square Garden - 8 min walk - 0.7 km
  • Macy's - 8 min walk - 0.7 km
  • Times Square - 16 min walk - 1.3 km
  • Broadway - 16 min walk - 1.4 km

Getting around

  • 28 St. Station (Broadway) - 2 min walk
  • New York W 32nd St. Station - 4 min walk
  • LaGuardia Airport (LGA) - 24 min drive

Restaurants

  • ‪Skirt Steak - ‬1 min walk
  • ‪L'Amico - ‬2 min walk
  • ‪Ajisen Ramen - ‬2 min walk
  • ‪The Fleur Room - ‬1 min walk
  • ‪Pergola - ‬2 min walk

About this property

Hyatt House New York/Chelsea

Hotel with free breakfast, a quick walk to Empire State Building
Hyatt House New York/Chelsea offers 150 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 150 air-conditioned rooms featuring refrigerators and microwaves. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless internet access and tour/ticket assistance.
Grab a bite from the snack bar/deli serving guests of Hyatt House New York/Chelsea. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 68 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar in shower
  • Lift
  • Low-height electrical sockets in bathroom
  • Portable shower seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Valet parking fee: USD 68 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt House New York/Chelsea Hotel
Hyatt House York/Chelsea Hotel
Hyatt House York/Chelsea
Hyatt House York Chelsea York
Hyatt House New York/Chelsea Hotel
Hyatt House New York/Chelsea New York
Hyatt House New York/Chelsea Hotel New York

Hyatt House New York/Chelsea Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 591 out of 1001 reviews
Rating 8 - Good. 292 out of 1001 reviews
Rating 6 - Okay. 58 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

KENNETH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Lidiamo

Liked: Cleanliness, staff & service, property conditions & facilities
My fiancée and I loved staying here because of it's location, and cleanliness. Such a close walk to MSG and a good amount of restaurants, quick bites, and clubs/bars. I feel asthough the rooms are reasonably priced for what you get. I have stayed here twice now and both times, I stayed in their King studio suite. Very worth the views and the space.
Stayed 1 night in Mar 2025

10/10 Excellent

Michela

Stayed 5 nights in Feb 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Great stay, had a corner 1 bedroomed suite, with kitchenette and washer. Room had a fantastic view. Staff were very very good, apart from one in the breakfast area, who was perhapsxa little too efficient and came accross as abrupt. We witnessed a couple, who sat on a table by the window and got asked to move, as the table they had chosen was for 4 people and there were only 2 of them. It was early, around 7am and the breakfast room was pretty empty, I guess they just wanted to look at the view, but they were made to move in quite an abrupt way. Bed very comfortable, hotel clean and in a fantastic location to access the city.
Stayed 4 nights in Mar 2025

6/10 Okay

Chadaporn

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The area’s not bad. The hotel was just ok nothing special
Stayed 3 nights in Mar 2025

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Brock

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 4 nights in Mar 2025

8/10 Good

marisabel

Stayed 3 nights in Feb 2025

10/10 Excellent

NATALIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this hotel was absolutely amazing and one of the most memorable experiences we've had in NYC! From the moment we arrived, everything exceeded our expectations. The highlight was definitely our stunning view of the Empire State Building—waking up to that sight every morning was truly unforgettable. The hotel itself was beautiful, comfortable, and well-maintained. The complimentary breakfast was decent—nothing extravagant, but good enough to start the day. The service was great, and the location made it super convenient to explore the city. Overall, this is one of our favorite hotels in NYC, and we will definitely be returning! Highly recommend it to anyone looking for a fantastic stay with an incredible view.
Stayed 2 nights in Feb 2025

10/10 Excellent

Rumi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Everything was simple and fast.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

ATHANASIOS

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
amazing stay
Stayed 5 nights in Feb 2025

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place

The staff was very friendly. The location was excellent and the facility was wonderful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Octavia

Stayed 3 nights in Feb 2025

8/10 Good

Saud

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and nice rooftop!
Stayed 1 night in Feb 2025

10/10 Excellent

Christine

Stayed 2 nights in Feb 2025

10/10 Excellent

Emel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and very clean.
Stayed 3 nights in Feb 2025

4/10 Poor

Cameron

Stayed 2 nights in Feb 2025

10/10 Excellent

Sardi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in between Hudson Yards, Madison Square Garden and Empire State Building. Also not very far from Time Square. Plenty of dining, Bar and Coffee options. Breakfast was very good for a hotel breakfast.
Stayed 1 night in Feb 2025

4/10 Poor

Sean

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Go elsewhere

This property is in pretty bad condition. Also, the hospitality is lacking from the minute you check in. They "don't have" a bell hop to help you with your luggage. That's real fun when you have a 5 month old and you're exhausted from jet lag. I had to tip the security guard to help us with our luggage. The room is run down and needs a facelift. Breakfast was pretty bad, I have had better breakfast at a holiday inn express. I went across the street to McDonald's. Upon checking out, they want a 45 minute advance notice to get your car from valet. I called an hour early and was told " your too early, your going to get a ticket". WOW, excellent service! How about not. A ticket in front of your own hotel? This hotel made me want to get a "I hate New York" t shirt. After checking out my wife and I drove by the Ritz Carlton, I said next time we're going there even if I have to eat top ramen for a month to pay for it
Stayed 3 nights in Feb 2025

10/10 Excellent

Faith

Stayed 1 night in Feb 2025

10/10 Excellent

Gordon

Stayed 1 night in Feb 2025