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Hyatt House New York/Chelsea

3.5 star property

Photo gallery for Hyatt House New York/Chelsea

In-room safe, desk, blackout curtains, soundproofing
Terrace/patio
Restaurant
Room, 1 King Bed
In-room safe, desk, blackout curtains, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View map
815 Ave of the Americas, New York, NY, 10001
  • Place, 5th Avenue
    ‪3 min walk‬
  • Place, Empire State Building
    ‪6 min walk‬
  • Place, Macy's
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪35 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(60 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

In-room safe, desk, blackout curtains, soundproofing

Studio Suite, 2 Queen Beds

8.8 out of 10
Excellent
(23 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout curtains, soundproofing

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(7 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (with Shower)

Studio Suite, 1 Queen Bed, Accessible (with Shower)

Studio Suite, 1 Queen Bed, Accessible (with Shower)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

Shower, designer toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed (Specialty)

In-room safe, desk, blackout curtains, soundproofing

Studio Suite, 1 King Bed with Sofa bed (Specialty)

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Specialty)

In-room safe, desk, blackout curtains, soundproofing

Suite, 1 Bedroom (Specialty)

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Suite, 1 Bedroom (High Floor)

9.4 out of 10
Exceptional
(12 reviews)
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible

In-room safe, desk, blackout curtains, soundproofing

Suite, 1 Bedroom, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hyatt Place New York / Chelsea
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.2 out of 5, Very good, 2,766 reviews
The price is AU$209
includes taxes & fees
4 Jan - 5 Jan 2026
Hyatt Place New York / Chelsea

About the area

New York

Located in New York (Manhattan), Hyatt House New York/Chelsea is within a 10-minute walk of Macy's and Empire State Building. .This hotel is 0.9 mi (1.4 km) from Broadway and 0.9 mi (1.5 km) from Times Square.

What's nearby

  • 5th Avenue - 3 min walk - 0.3 km
  • Empire State Building - 6 min walk - 0.6 km
  • Macy's - 8 min walk - 0.7 km
  • Madison Square Garden - 8 min walk - 0.7 km
  • Times Square - 16 min walk - 1.3 km

Getting around

  • 28 St. Station (Broadway) - 2 min walk
  • New York W 32nd St. Station - 4 min walk
  • LaGuardia Airport (LGA) - 24 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Skirt Steak - ‬1 min walk
  • ‪Luckin Coffee - ‬1 min walk
  • ‪The Fleur Room - ‬1 min walk
  • ‪Pergola - ‬1 min walk

About this property

Hyatt House New York/Chelsea

Hotel with free breakfast, 9-minute walk to Empire State Building
Hyatt House New York/Chelsea offers 150 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 150 air-conditioned rooms featuring refrigerators and microwaves. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless internet access and tour/ticket assistance.
Grab a bite from the snack bar/deli serving guests of Hyatt House New York/Chelsea. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 68 per day)
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar in shower
  • Lift
  • Low-height electrical sockets in bathroom
  • Portable shower seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Valet parking fee: USD 68 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt House New York/Chelsea Hotel
Hyatt House York/Chelsea Hotel
Hyatt House York/Chelsea
Hyatt House York Chelsea York
Hyatt House New York/Chelsea Hotel
Hyatt House New York/Chelsea New York
Hyatt House New York/Chelsea Hotel New York

Hyatt House New York/Chelsea Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 589 out of 1002 reviews
Rating 8 - Good. 279 out of 1002 reviews
Rating 6 - Okay. 72 out of 1002 reviews
Rating 4 - Poor. 30 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the hotel is very good. I may book again. Location is a plus. Breakfast needs improvement, understand the hotel is taking care of allergies and is having a flat same options everyday what became a bit boring. Other chains with same level of service level are providing better-more healthy options and for the price I would expect that. The service in the breakfast area is a GREAT plus though. The Subway station a PLUS just 2 mins walk. Nice service in the reception and concierge a nice gentleman. Very very clean and recently remodeled - I found some fallouts in my room from its design (the rooms are small as any other standard NYC hotel like this so space should be well thought) but the rooms are nice and modern…… just slight negatives guys you can stay here and would be great and the main entrance it is NOT in the main 6 Ave so it a plus for cars drop off-on with out the traffic risk
Stayed 3 nights in Sep 2025

10/10 Excellent

Janie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Salman

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central and convenient location. Staff was super friendly and kind. Thank you Hyatt House!
Stayed 4 nights in Sep 2025

10/10 Excellent

MAUREEN

Liked: Cleanliness, staff & service, property conditions & facilities
All was good
Stayed 2 nights in Sep 2025

6/10 Okay

Jemuel

Travelled with partner
Disliked: Staff & service
the hotel was okay for the most part, parts of my room needed repairs and the shower handle was coming off, breakfast was not great, just expected better from a hyatt
Stayed 5 nights in Aug 2025

10/10 Excellent

Alfin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

MONIKA ORTIZ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time, good breakfast and very nice staff.
Stayed 6 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

We had a studio room with kitchenette for 1 week (2 seperate reservations as had to extend stay). The room was plenty big enough with great views. Location is fantastic for Manhattan as a tourist. Lifts were not an issue the week we were there. Breakfast was maybe a bit the same every day if staying a week but fine. Breakfast bar staff and especially the reception staff were fantastic. There are hotels with better facilities but we would go back to this one no problem.
Stayed 5 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and conveniently located near numerous restaurants and Madison Square Garden. We stayed in a spacious suite that felt very new. Great free breakfast in the morning. Staff were extremely friendly and helpful. Very impressed. Will definitely stay again
Stayed 1 night in Aug 2025

10/10 Excellent

Martina, Hacienda Heights

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at this hotel. The front desk staff was friendly and attentive. The room was clean and the kitchen/fridge really came in handy. Will stay again
Stayed 5 nights in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a work trip. In room laundry. Great location. Great views.
Stayed 2 nights in Jul 2025

6/10 Okay

Olumbe

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

8/10 Good

Marina

The property address is wrong needs to be updated especially cabs can not find it
Stayed 1 night in Aug 2025

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Elevators are few and slow.
Stayed 3 nights in Aug 2025

4/10 Poor

Christina

Stayed 5 nights in Jul 2025

6/10 Okay

Matthew

Stayed 1 night in Aug 2025

10/10 Excellent

Blake

Business traveller
Liked: Cleanliness, staff & service, amenities
Great location and great hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

Seth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

laudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best amazing view on New York Amazing
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast was amazing, Convenient Location

We had a great stay for our first time in NYC. Besides the initial confusion of Hyatt House vs Hyatt Place we had a pleasant stay over three nights. I went to Hyatt Place first due to my ignorance. Having breakfast included was great because that removes one big decision in the morning. Breakfast is on the 2nd floor and it was good quality. The room, the staff, bathroom amenities were excellent. I would stay here again. The hotel has a great connectivity to subway, bus, rental Citi bikes, and also walking distance to many restaurant/ bat options.
Stayed 3 nights in Jul 2025

6/10 Okay

Darren

Good location but small rooms.

Check in was great. Room space is small. Barely has room for luggages. Rooftop bar is next door so it noisy and uncomfortable for the kids.
Stayed 1 night in Jul 2025

6/10 Okay

Tanvi, plainsboro

Travelled with family and small children
Disliked: Amenities
Parking is not 24 hours and the hotels breakfast ends at 9am, there is no proper communication from staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

NARENDRANATH

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Jul 2025

8/10 Good

Brielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel mostly for the location. It was a very quick and easy walk to madison square garden/penn station and lots of restaurants and coffee shops near by. My only complaints were the uncomfortable (extremely hard/stiff) beds and the wait for the elevators. The breakfast was not great either however, it was complementary so we didn’t have high expectations anyway. Overall it wasn’t a bad stay but I’m glad we didn’t stay multiple nights with the bed that uncomfortable
Stayed 1 night in Jul 2025