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Hotel 309

2.0 star property

Photo gallery for Hotel 309

Terrace/patio
In-room safe, blackout curtains, iron/ironing board, WiFi
Fridge, microwave, coffee/tea maker
Property entrance
Reception

Reviews

5.8 out of 10

Popular amenities

  • Kitchen
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View map
309 W 14th St, New York, NY, 10014
  • Place, Madison Square Garden
    ‪19 min walk‬
  • Place, Empire State Building
    ‪4 min drive‬
  • Place, Times Square
    ‪4 min drive‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed, Private Bathroom

In-room safe, blackout curtains, iron/ironing board, WiFi

Deluxe Room, 1 Queen Bed with Sofa bed, Private Bathroom

  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Shared Bathroom

Standard Room, 1 Queen Bed, Shared Bathroom

Standard Room, 1 Queen Bed, Shared Bathroom

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

New York

Located in New York (Manhattan), Hotel 309 is within a 15-minute walk of 5th Avenue and The High Line Park. .This hotel is 0.6 mi (0.9 km) from Chelsea Hotel and 0.7 mi (1.1 km) from Washington Square Park.

What's nearby

  • The High Line Park - 6 min walk - 0.6 km
  • Madison Square Garden - 19 min walk - 1.6 km
  • New York University - 3 min drive - 1.8 km
  • Empire State Building - 4 min drive - 2.2 km
  • Times Square - 4 min drive - 2.5 km

Getting around

  • 8 Av. Station (W 14th St.) - 1 min walk
  • New York 14th St. Station - 8 min walk
  • John F. Kennedy Intl. Airport (JFK) - 57 min drive

Restaurants

  • ‪Xi'an Famous Foods - ‬2 min walk
  • ‪McKenna's Pub - ‬1 min walk
  • ‪Grace's - ‬1 min walk
  • ‪Rosetta Pizza - ‬2 min walk
  • ‪Chelsea Ristorante - ‬2 min walk

About this property

Hotel 309

Hotel with a 24-hour front desk, a short walk to The High Line Park
Hotel 309 offers 28 accommodations with safes and coffee/tea makers. Kitchenettes offer refrigerators and microwaves.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Televisions come with satellite channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Make yourself at home in one of the 28 guestrooms, featuring kitchenettes with refrigerators and microwaves. Satellite television is provided for your entertainment. Conveniences include safes and coffee/tea makers.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

309 Hotel
309 New York
Hotel 309
Hotel 309 New York
Hotel 309 Hotel
Hotel 309 New York
Hotel 309 Hotel New York

Reviews

Hotel 309 Reviews

5.8

5.6/10

Cleanliness

6.4/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness
Rating 10 - Excellent. 125 out of 1001 reviews
Rating 8 - Good. 229 out of 1001 reviews
Rating 6 - Okay. 215 out of 1001 reviews
Rating 4 - Poor. 195 out of 1001 reviews
Rating 2 - Terrible. 237 out of 1001 reviews

Reviews

10/10 Excellent

Ben

Stayed 3 nights in Jun 2025

8/10 Good

Julian

Stayed 2 nights in Jun 2025

6/10 Okay

Nicknnarth pov

it ok place to stay, this the first book room with share bathroom.
Stayed 2 nights in Mar 2025

10/10 Excellent

Isis

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 10 nights in Jun 2025

6/10 Okay

Nickolas

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Jeffrey

Stayed 2 nights in Jun 2025

2/10 Terrible

carolyn, Montreat

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
It was a hovel and expensive for what you got.
Stayed 2 nights in Jun 2025

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The traspostation its in the corner wich was great and convenient to move all around new york staff was great and the place was clean
Stayed 3 nights in Jun 2025

4/10 Poor

Will

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not good. You couldn’t pay me to stay here again
Stayed 4 nights in Jun 2025

4/10 Poor

Giraud

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

1/2 stars - at most.

I didn't expect much, but certainly didn't expect to be staying in a seedy-like motel that was a bit above filthy. I had to apologize to my 14 year old for not paying more attention to the listing on Hotels.com and disappointed in Hotels.com for evening listing this hotel in the first place. I would give 1/2 star if there was an option. Shower didn't work, tub was dirty, bathroom floor was dirty, beds springs were worn down to so much, they both had an extreme lean to them rending both extremely uncomfortable. Etc...
Stayed 2 nights in Jun 2025

6/10 Okay

Gabriela I

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good
Stayed 3 nights in Jun 2025

4/10 Poor

ANDREA, Sarasota

Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom was pretty bad. Damaged walls and mildew smell. A cat crapped outside the room door. For just $200 more I could have stayed at the Moxie. Clean, new. Won’t do that again!
Stayed 3 nights in May 2025

6/10 Okay

Hamilton, London

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall , it’s good place to stay, everything is close, tube, shops, restaurants and market, but the place doesn’t look like how the pictures are. The place looks old. Sharing bathrooms. The staffs are friendly.
Stayed 3 nights in Jun 2025

6/10 Okay

Sara

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

4/10 Poor

David

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Positives - fabulous location next to subway, Chelsea and the High Line. Good price compared to other options. Negatives - window blinds broken (no improvement in 6 years), tired decor, mattress awful (it was sunken in the middle). Overall, a good option if you're on a budget but it comes with compromises. I wish they'd invest a little in the property and it could be so much better (please change your blinds so light can come into the rooms).
Stayed 10 nights in May 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Karen

Stayed 7 nights in Apr 2025

8/10 Good

Jerry

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

4/10 Poor

Steven

Disliked: Staff & service, property conditions & facilities, room comfort

Location, location, Sad Room, Bad Management

The property was relatively clean. It was overpriced but lower end for Manhattan. The room, furniture and bedding were worn out and were cheap. There were holes in the walls, missing fixture covers, non-functional outlets, and wifi not working. bed was barely holding together and bedding was synthetic and piling. I had alot of issues with my fight and management was totally unbending. Saying I would have to pay for the stay and would not adjust dates or provide a future credit if my flight was canceled. I wouldn’t stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Stayed 2 nights in May 2025

8/10 Good

Latariar, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area.
Stayed 2 nights in May 2025

4/10 Poor

Peter

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Apr 2025

2/10 Terrible

Andy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

NOT LIKE THE PHOTOS!

Old and tired. The owner of this building has clearly not reinvested any profits into its upkeep. The photos on booking sites must be 10 or more years old. Staff were nice but awful building, beds and bathrooms.
Stayed 2 nights in Apr 2025

8/10 Good

Luis

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The location of the property is excellent, subway just around the corner and overthought rooms are small, they are quiet and clean.
Stayed 6 nights in Apr 2025