See all properties
Save

Times Square West Hotel, BW Signature Collection

2.5 star property

Photo gallery for Times Square West Hotel, BW Signature Collection

Free daily continental breakfast
Exterior
Standard Room, 2 Double Beds, Non Smoking, City View
View from property
Standard Room, 2 Double Beds, Non Smoking, City View | Bathroom

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
548 W 48th Street, New York, NY, 10036
  • Place, Intrepid Sea, Air and Space Museum
    ‪5 min walk‬
  • Place, Manhattan Cruise Terminal
    ‪6 min walk‬
  • Place, Times Square
    ‪13 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, City View

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (View)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (View)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Dining
Hotel Henri NY
Manhattan
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
  • Microwave
4.2 out of 5, Very good, 506 reviews
The price is AU$229
includes taxes & fees
5 Apr - 6 Apr
Hotel Henri NY

About the area

New York

Located in New York (Manhattan), Times Square West Hotel, BW Signature Collection is within a 15-minute walk of Manhattan Cruise Terminal and Jacob K. Javits Convention Center. .This hotel is 0.6 mi (1 km) from Times Square and 0.6 mi (1 km) from Broadway.

What's nearby

  • Intrepid Sea, Air and Space Museum - 5 min walk - 0.5 km
  • Manhattan Cruise Terminal - 6 min walk - 0.6 km
  • Jacob K. Javits Convention Center - 11 min walk - 1.0 km
  • Broadway - 11 min walk - 1.0 km
  • Times Square - 13 min walk - 1.1 km

Getting around

  • New York W 32nd St. Station - 3 min drive
  • 50 St. Station (8th Av.) - 11 min walk
  • LaGuardia Airport (LGA) - 43 min drive

Restaurants

  • ‪Harbor - ‬4 min walk
  • ‪Valla Table - ‬5 min walk
  • ‪Hardware Bar - ‬3 min walk
  • ‪DBL Dive Bar Lounge - ‬3 min walk
  • ‪The Landmark Tavern - ‬3 min walk

About this property

Times Square West Hotel, BW Signature Collection

Times Square West Hotel, BW Signature Collection offers 89 accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include separate bathtubs and showers and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Stay in one of 89 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Make use of convenient amenities, which include complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Alcohol is not served at this property

Property is also known as

Comfort Inn Hotel Midtown West
Comfort Inn Midtown West
Midtown West Comfort Inn
Central Park West Comfort Inn
Comfort Inn Central Park West Hotel New York City
Comfort Inn New York City
New York City Comfort Inn
Comfort Inn Midtown West Hotel

Times Square West Hotel, BW Signature Collection Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 630 out of 1771 reviews
Rating 8 - Good. 561 out of 1771 reviews
Rating 6 - Okay. 342 out of 1771 reviews
Rating 4 - Poor. 125 out of 1771 reviews
Rating 2 - Terrible. 113 out of 1771 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Elane

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
When we arrive, we didn't get a happy greeting and then when we got to the room, we just knew that it was large enough to host some guess if they were to come over. It looks like we have to take it to the hallway that's how small the rooms were. We stayed at other Comfort Inns and they had room in there, but this was our first New Year's Eve close to Time Square, but we were in NEW YORK they do nothing small but now I see different. We will not be back to this hotel, but you wouldn't worry about me you have other that might have love it there but not ME. Have a HAPPY NEW YEAR
Stayed 1 night in Dec 2025

10/10 Excellent

Nelsys

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was to hot. The heater was always on.
Stayed 4 nights in Dec 2025

6/10 Okay

ARSENIO

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was too small. No netflix cable. No parking whatsoever. The only good thing was breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice place with nice staff!
Stayed 4 nights in Dec 2025

10/10 Excellent

Brianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing location to visit nyc for a weelend. easy check in and check out. room met expectations and the staff was super helpful and friendly. would stay here again
Stayed 2 nights in Dec 2025

2/10 Terrible

Allan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room, building, and location was poor. No shampoo, no soap and water in lobby. Not very clean facilities. Wouldn't stay here again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Hoover

Liked: Cleanliness, amenities, property conditions & facilities
El recepcionista muy amable y todo muy limpio
Stayed 1 night in Dec 2025

4/10 Poor

Eileen

Stayed 1 night in Dec 2025

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness
The room was clean but the breakfast was not great. There needs to be improvement on the brewakfast,
Stayed 5 nights in Dec 2025

10/10 Excellent

Danielle

Travelled with group
Liked: Cleanliness, property conditions & facilities
Clean cozy room. Decent breakfast
Stayed 1 night in Dec 2025

2/10 Terrible

Rune

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has a good location, especially for travelers going on a cruise, as it is close to the cruise terminal. Unfortunately, this is where the positives end. The rooms are extremely small and poorly maintained. The cleanliness was far below an acceptable standard, with dirt, hair, and food remnants left in the room upon arrival. This created an unpleasant first impression and made the stay uncomfortable. The internet connection was very limited and practically unusable. When we raised this issue at the reception, we were told that “this is just how it is,” with no attempt to resolve the problem or offer any form of compensation. The level of service was therefore disappointing and unprofessional. Overall, a very disappointing stay, and unfortunately not a hotel I can recommend.
Stayed 2 nights in Dec 2025

10/10 Excellent

Brian, Kingston

Travelled with partner
Liked: Cleanliness, property conditions & facilities
All good
Stayed 1 night in Dec 2025

10/10 Excellent

Kendall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

8/10 Good

lynn

Liked: Cleanliness
Beds so close to door.... very small room. Also, elevator not working properly. Otherwise good, very nice shower and good location. Carpet on floors needs to be changed to wood also....carpet....YUKKY!!!
Stayed 1 night in Dec 2025

6/10 Okay

Leslie

Travelled with family
The room was very small and no way would have accommodated 4 adults. There are no drawers or proper wardrobe in the room and no safe. House keeping was poor had to ask twice at reception towel change. For what we paid it was ok
Stayed 3 nights in Dec 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities
Great stay!
Stayed 3 nights in Dec 2025

2/10 Terrible

Marko

Travelled with family
Disliked: Cleanliness, amenities
The internet connection was useless during the whole stay. Breakfast food was really low-quality and there was not enough seating for everyone.
Stayed 3 nights in Dec 2025

6/10 Okay

YADIRA

Travelled with family
Liked: Staff & service
TV did not work, said it was offline. I reported to front desk every day and they said they would send someone but never was fixed, at least not while we stayed.
Stayed 3 nights in Nov 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

8/10 Good

Ginger

Stayed 1 night in Dec 2025

8/10 Good

Anke

Stayed 4 nights in Dec 2025

2/10 Terrible

Ivette

Stayed 1 night in Dec 2025

2/10 Terrible

Elaine

Stayed 1 night in Dec 2025

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service
Room was clean. Breakfast included was a big plus.
Stayed 5 nights in Dec 2025

2/10 Terrible

Thenthia

I never checked in!! The staff was rude and the property was not clean! I left and checked into another hotel. The way the front desk person spoke to me was absolutely horrible. I will never book with you again. I also will leave a review about the hotel. I lost $600 !!!!
Stayed 1 night in Dec 2025