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Citadines Connect Fifth Avenue New York

3.5 star property

Photo gallery for Citadines Connect Fifth Avenue New York

Property entrance
Lobby sitting area
Theatre show
Hypo-allergenic bedding, down duvets, in-room safe
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
15 West 45th Street, New York, NY, 10036
  • Rockefeller Center
    ‪5 min walk‬
  • Times Square
    ‪6 min walk‬
  • Grand Central Terminal
    ‪7 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪53 min drive‬

Room options

View all photos for Premier Room, 1 King Bed, Accessible

Room amenity

Premier Room, 1 King Bed, Accessible

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, down duvets, in-room safe

Standard Room

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Room amenity

Premier Room, 1 King Bed

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room with Two Double Beds

Premier Room with Two Double Beds

Premier Room with Two Double Beds

  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

New York

Citadines Connect Fifth Avenue New York is centrally located in New York, a 3-minute walk from 5th Avenue and 5 minutes by foot from Rockefeller Center. .This hotel is 0.3 mi (0.5 km) from Broadway and 0.3 mi (0.5 km) from Times Square.

What's nearby

  • Rockefeller Center - 5 min walk - 0.5 km
  • Broadway - 6 min walk - 0.6 km
  • Times Square - 6 min walk - 0.6 km
  • Grand Central Terminal - 7 min walk - 0.7 km
  • Empire State Building - 12 min walk - 1.1 km

Getting around

  • Grand Central - 42 St. Station - 5 min walk
  • 5 Av Station (W. 42nd St.) - 5 min walk
  • John F. Kennedy Intl. Airport (JFK) - 53 min drive

Restaurants

  • ‪Tommy Bahama Restaurant | Bar | Store New York - ‬1 min walk
  • ‪Wendy's - ‬2 min walk
  • ‪Mitr Thai - ‬3 min walk
  • ‪Valerie - ‬1 min walk
  • ‪Harvard Club of New York City - ‬4 min walk

About this property

Citadines Connect Fifth Avenue New York

Hotel with a 24-hour business center, a quick walk to 5th Avenue
Citadines Connect Fifth Avenue New York offers 124 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. LED televisions come with premium cable channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 124 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area. This hotel also features discounted use of a nearby fitness facility and a vending machine.
Featured amenities include a 24-hour business center, express check-in, and express check-out.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower (81 centimetre high)
  • Hand-held showerhead
  • Lever door handles
  • Lift (89 centimetre wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (74 centimetre high)

More

  • 22 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 25.25 per accommodation, per night
  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Holiday Inn Express Hotel New York City Fifth Avenue
Hotel Central Fifth Ave
New York City Fifth Avenue Holiday Inn Express
Holiday Inn Express Fifth Avenue
Holiday Express New York City Fifth Avenue
Holiday Express Fifth Avenue
Hotel Central Fifth Ave New York
Central Fifth Ave New York
Central Fifth Ave
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Hotel
Citadines Connect Fifth
Holiday Inn Express New York City Fifth Ave Hotel New York City
Holiday Inn Express New York City Fifth Avenue
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Avenue New York New York
Citadines Connect Fifth Avenue New York Hotel New York

Citadines Connect Fifth Avenue New York Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 641 out of 1416 reviews
Rating 8 - Good. 388 out of 1416 reviews
Rating 6 - Okay. 196 out of 1416 reviews
Rating 4 - Poor. 86 out of 1416 reviews
Rating 2 - Terrible. 105 out of 1416 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Fernanda motta de

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2025

6/10 Okay

Catalina

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
hi the hotel has an incredible location and the room is spacious, however regarding the cleaning there is a lot still to improve, the room smell like cigarret really bad, and the breakfast is a take out croasaint and orange juice. really it did not fullfill my expectations.
Stayed 1 night in Jan 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem in Times Square

Never saw a cleaner bathroom. A1 on housekeeping. Great location and very quiet rooms. Only down of stay was one of the elevators was broken.
Stayed 2 nights in Jan 2025

6/10 Okay

Fou

Business traveller
Liked: Cleanliness, property conditions & facilities
Clean, comfortable and convenient.
Stayed 1 night in Jan 2025

8/10 Good

Abdelkader

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the reception was very professional, especially David! But when I was about to leave after three days, I sked the lady at the reception to call a cab for a ride to JFK. Well, she said the cab would charge me a flat rate of $90. However, when I get to JFK the cabby charged me more. And I had to dispute that through my bank. I believe the hotel staff should be vigilant regarding the dishonesty of that cabby.
Stayed 3 nights in Jan 2025

10/10 Excellent

Shaukat

Stayed 4 nights in Jan 2025

10/10 Excellent

Andrew Brian Blackley and Leanne

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful. The place was brilliantly located. The room was lovely. A great stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Lorena

Liked: Cleanliness
Stayed 4 nights in Jan 2025

10/10 Excellent

Nola

Stayed 3 nights in Jan 2025

10/10 Excellent

Ginger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, friendly staff. Good location to Times Square and Bryant Park! We would stay here again!
Stayed 3 nights in Dec 2024

10/10 Excellent

lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice and cozy. Walking distance to Times Square and Grand Central. Lots of food spots around.
Stayed 1 night in Jan 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Carl

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Cheap free breakfast

Well located hotel with great service. Say they offer free breakfast but they changed and bring you a croissant and juice to your room. Fake information now.
Stayed 2 nights in Jan 2025

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and staff were nice, my only complaint would be its a bit small for a family of 4 otherwise amazing.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay very close to time square and very close to activities to do with the family
Stayed 4 nights in Jan 2025

8/10 Good

Danay

Travelled with family
Liked: Staff & service
I like that was safe
Stayed 3 nights in Jan 2025

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this property! The location and the staff made My stay very nice and for the price I paid I was extremely happy. Special shoutout though to the reception/conceirge they were so accommodating and beyond excellent. I’ll be back!
Stayed 1 night in Jan 2025

6/10 Okay

Liliana

Stayed 1 night in Jan 2025

6/10 Okay

Alyssa

Stayed 2 nights in Jan 2025

8/10 Good

Christina

Stayed 2 nights in Jan 2025

8/10 Good

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a great location and the staff is friendly and helpful. The elevators made me nervous and the rooms are smaller but we would definitely stay there again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Oriada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Emily

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay it was a great location for an affordable price! Room was clean and comfortable. Staff was friendly and helpful.
Stayed 2 nights in Jan 2025

10/10 Excellent

Katherine

Stayed 1 night in Jan 2025