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Citadines Connect Fifth Avenue New York

3.5 star property

Photo gallery for Citadines Connect Fifth Avenue New York

Front of property
Property entrance
1 bedroom, hypo-allergenic bedding, down duvets, in-room safe
Property entrance
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View map
15 West 45th Street, New York, NY, 10036
  • Place, Rockefeller Center
    ‪5 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Broadway
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪27 min drive‬

Room options

View all photos for Premier Room with Two Double Beds

Premier Room with Two Double Beds

Premier Room with Two Double Beds

8.0 out of 10
Very good
(126 reviews)
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed

Room amenity

Premier Room, 1 King Bed

8.2 out of 10
Very good
(128 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

8.0 out of 10
Very good
(4 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Accessible

Room amenity

Premier Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(9 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Room

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Premier King Room

  • Sleeps 2

View all photos for Premier Two Double Room

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Premier Two Double Room

  • Sleeps 4

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Standard Room

  • Sleeps 2

View all photos for Accessible Premier King Room

Bathroom

Accessible Premier King Room

  • Sleeps 2

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About the area

New York

Citadines Connect Fifth Avenue New York is centrally located in New York, a 3-minute walk from 5th Avenue and 5 minutes by foot from Rockefeller Center. .This hotel is 0.3 mi (0.5 km) from Broadway and 0.3 mi (0.5 km) from Times Square.

What's nearby

  • Rockefeller Center - 5 min walk - 0.4 km
  • Bryant Park - 5 min walk - 0.4 km
  • Grand Central Terminal - 6 min walk - 0.6 km
  • Times Square - 6 min walk - 0.6 km
  • Broadway - 6 min walk - 0.6 km

Getting around

  • Grand Central - 42 St. Station - 5 min walk
  • 5 Av Station (W. 42nd St.) - 5 min walk
  • John F. Kennedy Intl. Airport (JFK) - 53 min drive

Restaurants

  • ‪Matto Espresso - ‬2 min walk
  • ‪Megan’s Bar & Kitchen - ‬1 min walk
  • ‪Wendy's - ‬2 min walk
  • ‪Sozai - ‬1 min walk
  • ‪Cafe Manhattan - ‬3 min walk

About this property

Citadines Connect Fifth Avenue New York

Hotel with a 24-hour business center, 3-minute walk to 5th Avenue
Citadines Connect Fifth Avenue New York offers 124 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. LED televisions come with premium cable channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 124 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area. This hotel also features discounted use of a nearby fitness facility and a vending machine.
Featured amenities include a 24-hour business center, express check-in, and express check-out.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower (81 centimetre high)
  • Hand-held showerhead
  • Lever door handles
  • Lift (89 centimetre wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (74 centimetre high)

More

  • 22 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 28.69 per accommodation, per night
  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Holiday Inn Express Hotel New York City Fifth Avenue
Hotel Central Fifth Ave
New York City Fifth Avenue Holiday Inn Express
Holiday Inn Express Fifth Avenue
Holiday Express New York City Fifth Avenue
Holiday Express Fifth Avenue
Hotel Central Fifth Ave New York
Central Fifth Ave New York
Central Fifth Ave
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Hotel
Citadines Connect Fifth
Holiday Inn Express New York City Fifth Ave Hotel New York City
Holiday Inn Express New York City Fifth Avenue
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Avenue New York New York
Citadines Connect Fifth Avenue New York Hotel New York

Citadines Connect Fifth Avenue New York Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 776 out of 1688 reviews
Rating 8 - Good. 442 out of 1688 reviews
Rating 6 - Okay. 243 out of 1688 reviews
Rating 4 - Poor. 101 out of 1688 reviews
Rating 2 - Terrible. 126 out of 1688 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

maria fernanda santos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Melanie

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk was rude and unwelcoming :(
Stayed 1 night in Aug 2025

10/10 Excellent

Mehmet

Stayed 3 nights in Aug 2025

6/10 Okay

Kaitlyn

Travelled with group
Liked: Staff & service, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Michelle, Concord

Stayed 2 nights in Aug 2025

10/10 Excellent

Gregory, Loveland

Liked: Cleanliness
Stayed 4 nights in Jun 2025

10/10 Excellent

Jose angel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Aug 2025

10/10 Excellent

Álvaro

Stayed 2 nights in Aug 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel. Clean rooms. Good location- walking distance to lots of major attractions. Staff was helpful with storing our luggage. Parked my vehicle in their partnered parking garage about 5 min away and had no issues during our 3 night stay. Would stay here again.
Stayed 3 nights in Jul 2025

10/10 Excellent

John

Stayed 3 nights in Jul 2025

10/10 Excellent

Dana, Shymkent

Stayed 3 nights in Aug 2025

8/10 Good

Adriana

Liked: Cleanliness, property conditions & facilities
The property was fair for the price. The staff was amazing except for the manager name Rafael, who was absolutely rude and have zero customer service skills. Thank God it was just the last day when I met him.
Stayed 2 nights in Aug 2025

6/10 Okay

Kerry

Travelled with family
Location was fab and room was basic but expected however not sure how a continental breakfast can be sold as a packet lemon cake and a can of orange. Would be better to have a choice. However great food stalls down the road for $2 a croissant
Stayed 2 nights in Jul 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Debora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Nian

Stayed 1 night in Aug 2025

2/10 Terrible

Shafaq

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Broken ac, very very small, hallways were hot and stinky
Stayed 3 nights in Jul 2025

10/10 Excellent

Wadner

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

DINNA, GLEN ROCK

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was conveniently located near Grand Central… a lot of dining options nearby… room was clean and quiet, amenities really nice, with toiletries too… breakfast in the bag was a pleasant surprise… Thank you, Citadines Connect…
Stayed 1 night in Aug 2025

8/10 Good

Angie

Stayed 2 nights in Jul 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 5 nights in Jul 2025

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, room comfort

No Real breakfast food

The breakfast offered was just muffins, cheese and breads. No real breakfast food No fruit. The staff was great though. Place is located in a great spot. Bed a little hard but blankets helps with that
Stayed 3 nights in Jul 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service
Disliked: Amenities
I’d come back. Location is excellent. Just need a bit more cleaning on the floor in the room. Otherwise all is great
Stayed 2 nights in Jul 2025