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Holiday Inn Express New Orleans Downtown by IHG

2.5 star property

Photo gallery for Holiday Inn Express New Orleans Downtown by IHG

Lobby sitting area
Exterior
Premium bedding, in-room safe, desk, blackout curtains
Lobby
Free daily continental breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Gym
  • Housekeeping

Explore the area

View map
334 O'Keefe Ave, New Orleans, LA, 70112
  • Place, Canal Street
    ‪5 min walk‬
  • Place, Caesars Superdome
    ‪8 min walk‬
  • Place, Caesars New Orleans Casino
    ‪13 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communication Accessible)

7.8 out of 10
Good
(6 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(56 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

8.0 out of 10
Very good
(15 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Extra Floor Space)

Standard Room, 2 Double Beds (Extra Floor Space)

Standard Room, 2 Double Beds (Extra Floor Space)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible

7.8 out of 10
Good
(16 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Accessible Tub)

Standard Room, 2 Double Beds, Accessible (Accessible Tub)

Standard Room, 2 Double Beds, Accessible (Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (Extra Floor Space)

7.8 out of 10
Good
(10 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility)

Standard Room, 2 Double Beds, Accessible (Mobility)

Standard Room, 2 Double Beds, Accessible (Mobility)

7.6 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(71 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

New Orleans

With a stay at Holiday Inn Express New Orleans Downtown by IHG in New Orleans (New Orleans Central Business District), you'll be a 5-minute walk from Canal Street and 7 minutes by foot from Bourbon Street. .This hotel is 0.5 mi (0.8 km) from Caesars Superdome and 0.7 mi (1.2 km) from Caesars New Orleans Casino.

What's nearby

  • Canal Street - 5 min walk - 0.5 km
  • Bourbon Street - 6 min walk - 0.6 km
  • Caesars Superdome - 8 min walk - 0.7 km
  • Smoothie King Center - 11 min walk - 1.0 km
  • Caesars New Orleans Casino - 13 min walk - 1.1 km

Getting around

  • Carondelet at Gravier Stop - 4 min walk
  • New Orleans Union Passenger Terminal - 12 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 22 min drive

Restaurants

  • ‪Walk-On's Sports Bistreaux - ‬3 min walk
  • ‪Holiday Inn Streetcar Restaurant - ‬4 min walk
  • ‪Monkey Board - ‬2 min walk
  • ‪The Original Italian Pie - ‬2 min walk
  • ‪Copper Vine Restaurant - ‬2 min walk

About this property

Holiday Inn Express New Orleans Downtown by IHG

Hotel with free breakfast, 5-minute walk to Canal Street
Holiday Inn Express New Orleans Downtown by IHG offers 129 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Make yourself at home in one of the 129 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express New Orleans Downtown by IHG. A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 34 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 34.00 per night (in/out privileges)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

O'Keefe Hotel
O'Keefe Hotel Plaza
O'Keefe Plaza
O'Keefe Plaza Hotel
O'Keefe Plaza Hotel New Orleans
O'Keefe Plaza New Orleans
Holiday Inn Express New Orleans Downtown Hotel
Holiday Inn Express New Orleans Downtown
o Keefe Plaza Hotel
Hotel o Keefe Plaza

Holiday Inn Express New Orleans Downtown by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 554 out of 1002 reviews
Rating 8 - Good. 241 out of 1002 reviews
Rating 6 - Okay. 105 out of 1002 reviews
Rating 4 - Poor. 53 out of 1002 reviews
Rating 2 - Terrible. 49 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Robert, La Puente

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
They could have more of a variety food in their continental breakfast. It was the same stuff for several days.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jasmyne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Lisa

Stayed 2 nights in Aug 2025

8/10 Good

Bernitta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Good location. Good breakfast
Stayed 2 nights in Sep 2025

4/10 Poor

Patrick

Stayed 2 nights in Sep 2025

10/10 Excellent

Tomeko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Johanna

Front desk friendly, hotel average housekeeping very loud every morning yelling every morning
Stayed 4 nights in Sep 2025

10/10 Excellent

Lona

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Sep 2025

8/10 Good

Lorenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah, Sandusky

Stayed 1 night in Sep 2025

2/10 Terrible

barry

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor room condition badly ripped chair. Hair dryer caked with dirt. Staff rude and unhelpful. Given poor room because we used expedia
Computer chair only chair in room
Stayed 2 nights in Sep 2025

10/10 Excellent

Peggy, Big Bear City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property met all of our expectations. Would definitely stay there again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful very convenient location to the bourbon street and to shopping
Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Juliette

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unsatisfied customer

I was charged for 2 rooms that I asked hotels.com to cancel
Stayed 1 night in Aug 2025

10/10 Excellent

Nikki

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice clean place
Stayed 3 nights in Aug 2025

8/10 Good

Dr. Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Nice people. Good food.
Stayed 3 nights in Aug 2025

10/10 Excellent

GEORGE Q

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and close to Bourbon Street and Canal
Stayed 3 nights in Aug 2025

10/10 Excellent

Polaris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A most excellent stay

Chose this hotel because of competitive pricing and amenities when compared to the boutique hotels in the French Quarter. Hotel is a short walk from French Quarter, close to restaurants and bars, and close to grocery store.
Stayed 4 nights in Aug 2025

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean, staff was so friendly, breakfast was great! Loved our stay!
Stayed 3 nights in Aug 2025

10/10 Excellent

John

Stayed 3 nights in May 2025

10/10 Excellent

Mai

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience
Stayed 1 night in Aug 2025

10/10 Excellent

Elliott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Change the bathroom door

Everything was great except for the bathroom. The siding door is not a good fit for the room
Stayed 3 nights in Aug 2025

8/10 Good

April

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing
Stayed 2 nights in Aug 2025