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Holiday Inn Express New Orleans Downtown by IHG

2.5 star property

Photo gallery for Holiday Inn Express New Orleans Downtown by IHG

Lobby sitting area
Lobby
Exterior
Premium bedding, in-room safe, desk, blackout curtains
Free daily continental breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
334 O'Keefe Ave, New Orleans, LA, 70112
  • Place, Canal Street
    ‪5 min walk‬
  • Place, Caesars Superdome
    ‪8 min walk‬
  • Place, Caesars New Orleans Casino
    ‪13 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.4 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communication Accessible)

7.8 out of 10
Good
(6 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

7.8 out of 10
Good
(63 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

8.4 out of 10
Very good
(18 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Extra Floor Space)

Standard Room, 2 Double Beds (Extra Floor Space)

Standard Room, 2 Double Beds (Extra Floor Space)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible

7.4 out of 10
Good
(17 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Accessible Tub)

Standard Room, 2 Double Beds, Accessible (Accessible Tub)

Standard Room, 2 Double Beds, Accessible (Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (Extra Floor Space)

7.8 out of 10
Good
(10 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility)

Standard Room, 2 Double Beds, Accessible (Mobility)

Standard Room, 2 Double Beds, Accessible (Mobility)

7.6 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(79 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

New Orleans

With a stay at Holiday Inn Express New Orleans Downtown by IHG in New Orleans (New Orleans Central Business District), you'll be a 5-minute walk from Canal Street and 7 minutes by foot from Bourbon Street. .This hotel is 0.5 mi (0.8 km) from Caesars Superdome and 0.7 mi (1.2 km) from Caesars New Orleans Casino.

What's nearby

  • Canal Street - 5 min walk - 0.5 km
  • Bourbon Street - 6 min walk - 0.6 km
  • Caesars Superdome - 8 min walk - 0.7 km
  • Smoothie King Center - 11 min walk - 1.0 km
  • Caesars New Orleans Casino - 13 min walk - 1.1 km

Getting around

  • Carondelet at Gravier Stop - 4 min walk
  • New Orleans Union Passenger Terminal - 12 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 22 min drive

Restaurants

  • ‪Walk-On's Sports Bistreaux - ‬3 min walk
  • ‪Holiday Inn Streetcar Restaurant - ‬4 min walk
  • ‪The Original Italian Pie - ‬2 min walk
  • ‪Copper Vine Restaurant - ‬2 min walk
  • ‪W XYZ Bar - ‬3 min walk

About this property

Holiday Inn Express New Orleans Downtown by IHG

Holiday Inn Express New Orleans Downtown by IHG offers 129 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Make yourself at home in one of the 129 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express New Orleans Downtown by IHG. A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 34 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 34.00 per night (in/out privileges)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

O'Keefe Hotel
O'Keefe Hotel Plaza
O'Keefe Plaza
O'Keefe Plaza Hotel
O'Keefe Plaza Hotel New Orleans
O'Keefe Plaza New Orleans
Holiday Inn Express New Orleans Downtown Hotel
Holiday Inn Express New Orleans Downtown
o Keefe Plaza Hotel
Hotel o Keefe Plaza

Holiday Inn Express New Orleans Downtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 563 out of 1001 reviews
Rating 8 - Good. 244 out of 1001 reviews
Rating 6 - Okay. 104 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 42 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Angie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was updated and cozy, the breakfast was very good and lots of options, also I loved the fact there was an onsite self parking lot.
Stayed 1 night in Dec 2025

10/10 Excellent

Subrina, Cunupia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was decent and good option for staying close to the action but far enough to have a good night’s rest.
Stayed 2 nights in Dec 2025

8/10 Good

Amy

Stayed 1 night in Dec 2025

10/10 Excellent

D'Necia

Stayed 2 nights in Nov 2025

10/10 Excellent

Victoria Wilson

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Zachary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Dec 2025

10/10 Excellent

Brijesh, Sault Ste. Marie

Stayed 1 night in Dec 2025

8/10 Good

Moble

Stayed 1 night in Dec 2025

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stay was great, friendly staff, clean room, and safe area.
Stayed 2 nights in Dec 2025

2/10 Terrible

Pierre

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Never again at this Holiday Inn. Room extremely small. Sink small and almost attached to the bed…
Stayed 2 nights in Dec 2025

6/10 Okay

Karyn

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff at the front desk were very friendly and the room was clean. My only issue with my stay is the sheets were thin and the towels had holes in them. The desk chair was completely ripped up and had stains. They need to refresh their linens and furniture more frequently.
Stayed 4 nights in Dec 2025

10/10 Excellent

Freda

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was on point for me.
Stayed 6 nights in Oct 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Laketa

Travelled with family
Liked: Staff & service
Rooms very small and old.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jamila

Stayed 4 nights in Nov 2025

8/10 Good

Zhi

Stayed 2 nights in Dec 2025

10/10 Excellent

Deomattee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes
Stayed 1 night in Dec 2025

8/10 Good

Glenn L..

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was okay. Some areas could have been wiped off a little better. The coffee area in the room wasn't supplied with enough coffee, coffee cups, and other supplies for our family. The creamer packets need to be replaced with fresh ones. The creamer packets were hard and couldn't be used. Staff was very friendly and polite. It was a quite well located hotel. Thank you.
Stayed 1 night in Dec 2025

4/10 Poor

Tyler

Liked: Staff & service
Disliked: Cleanliness
The hotel very badly needs a deep cleaning. There were random chunks of things on the floor along with a lot of dead leaves, hair, and stains. The door also got caught on the frame so you had to slam it pretty hard for it to fully close, and you can hear everything through the walls. The stairs only go to the emergency exits so you have to take the elevator to the lobby and it makes a lot of loud clunking sounds.
Stayed 2 nights in Dec 2025

10/10 Excellent

Serafina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was close to everything we wanted to do like a 15 minute walk every where mostly. Clean amenities.Clean and good breakfast daily. Very nice staff!
Stayed 4 nights in Nov 2025

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff kindness, cleanliness and breakfast
Stayed 3 nights in Nov 2025

10/10 Excellent

lily

Stayed 1 night in Nov 2025

10/10 Excellent

Shanda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes everything and everyone was great
Stayed 2 nights in Nov 2025

10/10 Excellent

Robert

I had an enjoyable stay.
Stayed 2 nights in Nov 2025

6/10 Okay

Renwick

Stayed 2 nights in Nov 2025