Pet friendly accommodation in Nepean

Room 916 has showerhead that does not work at all. All you can get it just jet of water all together, none of the holes work there. Only stayed for 1 night there, asked staff if that can be fixed. They did not have any maintenance there, told me that they would call someone to come at 9 am in morning. They did not have any other room available so could not even switch. Asked for manager, manager was not working on weekends. So just got an email of manager to contact regarding my situation, which they will be responding probably next business day when I’ve already left the city and province. Super inconvenient, I would not recommend this to anyone. No solution whatsoever.

The lady at check in was not friendly, I asked if we were on the lower level and she shook her head no and I don’t have anything!!! Pictures on the website showed one level but the one side has 2 levels with no elevator just stairs. She did not direct us to our room, did not tell us where the breakfast was (not worth going to) the TV would not change channels and there was no plug for the tub. I do have to say though it was fairly clean.

Breakfast not included but affordable

Everything was well maintained decorate Food was great stuff respectful and friendly

Very spacious room with kitchen area. Great location

Large well-equipped room and reception staff were very friendly and helpful. However, breakfast was inedible. A large fan outside the room loudly rumbled like a large truck all night. Plumbing pipes knocked and gurgled at 4am, waking us up. Hallways were cluttered with carts and cleaning supplies and were a sickly green colour with a maze-like layout.