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Castle Hotel

3.0 star property

Photo gallery for Castle Hotel

Premium bedding, individually decorated, individually furnished, desk
Reception
Outdoor dining
Front of property
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Business services
  • Bar
  • Room service

Explore the area

View map
The Parade, Neath, Wales, SA11 1RB
  • Place, Gwyn Hall
    ‪2 min walk‬
  • Place, Victoria Gardens
    ‪3 min walk‬
  • Place, Neath Abbey Ruins
    ‪2 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪55 min drive‬

Room options

View all photos for Single Room

Premium bedding, individually decorated, individually furnished, desk

Single Room

  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room

Premium bedding, individually decorated, individually furnished, desk

Classic Double Room

7.6 out of 10
Good
(10 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed OR 1 Double Bed and 2 Single Beds

View all photos for Classic Twin Room, 2 Single Beds

Premium bedding, individually decorated, individually furnished, desk

Classic Twin Room, 2 Single Beds

8.0 out of 10
Very good
(14 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxury Suite, 1 King Bed, Private Bathroom

Luxury Suite, 1 King Bed, Private Bathroom

Luxury Suite, 1 King Bed, Private Bathroom

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Neath

With a stay at Castle Hotel in Neath, you'll be a 2-minute walk from Gwyn Hall and 7 minutes by foot from Victoria Gardens. .This hotel is 12.9 mi (20.8 km) from Brecon Beacons National Park and 1.3 mi (2.1 km) from Neath Golf Club.

What's nearby

  • Gwyn Hall - 2 min walk - 0.2 km
  • Victoria Gardens - 3 min walk - 0.3 km
  • Neath Abbey Ruins - 2 min drive - 1.7 km
  • Neath Golf Club - 5 min drive - 2.7 km
  • Swansea Marina - 16 min drive - 15.7 km

Getting around

  • Neath Station - 3 min walk
  • Cardiff International Airport (CWL) - 67 min drive

Restaurants

  • ‪Sue's Pantry - ‬3 min walk
  • ‪Cadno Lounge - ‬4 min walk
  • ‪Ruta Kitchen - ‬5 min walk
  • ‪The David Protheroe - ‬3 min walk
  • ‪Shooters Sports Bar - ‬2 min walk

About this property

Castle Hotel

Hotel in Neath with a coffee shop and free breakfast
Castle Hotel offers 30 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Satellite television is provided.

This Neath hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 30 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and wedding services. This hotel also features a television in a common area and a banquet hall.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 22-inch TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Noise-free guestrooms cannot be guaranteed

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Hotel Neath
Castle Neath
Castle Hotel Hotel
Castle Hotel Neath
Castle Hotel Hotel Neath

Castle Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 170 out of 408 reviews
Rating 8 - Good. 133 out of 408 reviews
Rating 6 - Okay. 65 out of 408 reviews
Rating 4 - Poor. 23 out of 408 reviews
Rating 2 - Terrible. 17 out of 408 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very limited breakfast options by 9am (when I went for breakfast)
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Stayed 1 night in Oct 2025

6/10 Okay

Tom

Average rating overall. The mattress was cheap and springy. There were several hairs on the bed and around the bathroom. Breakfast was continental, not cooked.
Stayed 1 night in Oct 2025

6/10 Okay

Byron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. No bedside light. No soap dish in shower..Staff helpful and friendly.
Stayed 1 night in Oct 2025

8/10 Good

John

Liked: Cleanliness, amenities
Older building with a few quiks but when the lady who checked me in saw I was very tired she upgraded my room at no cost. Parking is not on site but close. Neighborhood looks a bit sketchy at night but thats my personal feeling.
Stayed 1 night in Oct 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and clean comfortable room
Stayed 1 night in Oct 2025

10/10 Excellent

Anthony

Stayed 1 night in Sep 2025

2/10 Terrible

Ian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid avoid avoid

Its hard to find anything positive to say about our stay at this hotel Rooms are dirty some very outdated ( it is an old hotel) But no excuse for dirtiness Front of house staff are pleasant an helpful
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

B A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent and Comfortable Place to Stay

Huge room - well and comfortably furnished Bathroom well equipped as was the tea/coffee facilities . Pleasant bar and breakfast (Continental only provided) was pretty good - although would benefit from more ambitions bread options rather than just sliced! Overall excellent and would recommend.
Stayed 1 night in Aug 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff

Hotels.com gave wrong information about a room, saying that it slept 3 but was only suitable for two. The receptionist at the hotel was very understanding and was able to move us to a larger room more suitable for us at a slightly extra cost - we were very grateful for this. The rooms were nice and comfortable and breakfast was lovely. The member of staff in the breakfast room as very good with our 6 year old son, chatting to him and asking about his holiday, it made his morning.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Hotel with history

A very pleasant stay. Friendly staff and good service. Continental breakfast was good though light for my taste. Loved the history of the hotel which gave it an added dimension. Would stay again. Diolch
Stayed 2 nights in Aug 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Craig

Liked: Cleanliness, staff & service
The hotel was lovely apart from the walk to rooms and being disabled it wasn’t easy room 27 was the furthest room from the lift . Also what spoilt the stay for us was the lack of privacy with a real thin door with a big gap underneath dividing inbetween rooms, so you can hear every word next door said all night and that’s not a nice feeling sorry Then to top that we got blocked in the hotel car park by a non resident illegally parked. When asked could they get the car removed I was told they can’t do that. Luckily one of the staff was able to move her car so I was finally able to get out and leave. Please put a camera on your car park and enforce the parking fine for illegal parking and that way you won’t get bad reviews regarding the matter which I was told happens daily. Thanks
Stayed 2 nights in Jul 2025

8/10 Good

Tracy

Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2025

6/10 Okay

Sean

Business traveller
Liked: Staff & service

Ok for the money. Could be better

For less than £70 it was ok. The bed was comfortable and clean. The bathroom needs modernising. The bathroom window did not close. There are no curtains in the room, and blinds let loads of light in. Could hear all the noise from outside and other rooms talking.
Stayed 1 night in Jul 2025

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Anchor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place to stay, nice staff, we were told brecy was till 9.30 we got there 9.10, and she finish 9.00,
Stayed 1 night in Jul 2025

4/10 Poor

Melia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Shower not working, and ripped bedding. Area is noisy but that's not the hotels fault. Bed as hard as rock with flat pillows. Not a double bed, but two singles pushed together. I got about two hours of sleep due to being so uncomfortable
Stayed 1 night in Jul 2025

6/10 Okay

Kirsty

Travelled with partner
Liked: Staff & service
Nice lobby and function rooms. However bedroom was very dated and bathroom. With a refurbishment it could be a fantastic place to stay. Also quite noisy with other guests slamming doors and loud in corridors at night
Stayed 1 night in Jul 2025

6/10 Okay

Melia

Travelled with partner
Liked: Cleanliness, staff & service
Would probably come back because it's in a convenient location and staff were friendly and helpful
Stayed 1 night in Jun 2025

4/10 Poor

Lewis

Travelled with family and small children
Disliked: Cleanliness
Staff where amazing and helofuk However the cleanliness of the room was in a poor state, as there where clear sign of dog hairs on the carpet. Mould on the shower glass, stains on the bedframe. And melted chocolate on the towel that was folded on my bed when we first arrived
Stayed 1 night in Jun 2025