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Comfort Inn & Suites Nashville Franklin Cool Springs

2.5 star property

Photo gallery for Comfort Inn & Suites Nashville Franklin Cool Springs

Lobby
Exterior
Premium bedding, down duvets, pillow-top beds, individually decorated
Lobby
Indoor pool, open 7:00 AM to 11:00 PM, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
7120 South Springs Drive, Franklin, TN, 37067
  • Place, CoolSprings Galleria
    ‪3 min walk‬
  • Place, Aspen Grove Park
    ‪15 min walk‬
  • Place, Iasis Health Care
    ‪3 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(94 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, individually decorated

Suite, 1 King Bed with Sofa bed, Non Smoking

9.6 out of 10
Exceptional
(19 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(97 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, individually decorated

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Ground Floor

Premium bedding, down duvets, pillow-top beds, individually decorated

Suite, 1 King Bed with Sofa bed, Accessible, Ground Floor

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, individually decorated

Room, 2 Queen Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(13 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby
Hyatt Place Nashville/Franklin/Cool Springs
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 1,071 reviews
The price is AU$160
includes taxes & fees
15 Mar - 16 Mar
Hyatt Place Nashville/Franklin/Cool Springs

About the area

Franklin

Located in Franklin, Comfort Inn & Suites Nashville Franklin Cool Springs is in the business district, a 1-minute drive from CoolSprings Galleria and 7 minutes from The Factory. .This hotel is 4.7 mi (7.5 km) from Franklin Theatre and 5.2 mi (8.4 km) from Carter House.

What's nearby

  • CoolSprings Galleria - 3 min walk - 0.3 km
  • Aspen Grove Park - 15 min walk - 1.3 km
  • Iasis Health Care - 3 min drive - 4.1 km
  • Vanderbilt University - 17 min drive - 29.9 km
  • Broadway - 17 min drive - 31.4 km

Getting around

  • Nashville Riverfront Station - 19 min drive
  • Nashville International Airport (BNA) - 28 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪The Cheesecake Factory - ‬11 min walk
  • ‪Panera Bread - ‬9 min walk
  • ‪Connors Steak & Seafood - ‬5 min walk
  • ‪Wendy's - ‬11 min walk

About this property

Comfort Inn & Suites Nashville Franklin Cool Springs

Suburban hotel with free parking, 4-minute walk to CoolSprings Galleria
Comfort Inn & Suites Nashville Franklin Cool Springs offers 65 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Franklin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 65 individually decorated guestrooms, featuring refrigerators and LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a vending machine.
Grab a bite from the grocery/convenience store serving guests of Comfort Inn & Suites Nashville Franklin Cool Springs. A complimentary full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping centre

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 27 2026 to February 28 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 25 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cool Springs Inn
Country Carlson Franklin/Cool Springs
Country Inn Carlson Franklin/Cool Springs
Country Inn Carlson Franklin/Cool Springs Franklin
Country Carlson Franklin/Cool Springs Franklin
Country Inn Suites by Radisson Cool Springs TN
Comfort Inn & Suites Nashville Franklin Cool Springs Hotel
Comfort Inn & Suites Nashville Franklin Cool Springs Franklin

Comfort Inn & Suites Nashville Franklin Cool Springs Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 664 out of 1001 reviews
Rating 8 - Good. 233 out of 1001 reviews
Rating 6 - Okay. 69 out of 1001 reviews
Rating 4 - Poor. 15 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Martin

Liked: Cleanliness
Clean room.
Stayed 1 night in Nov 2025

10/10 Excellent

Julie

Stayed 1 night in Nov 2025

10/10 Excellent

Wanda

Travelled with group
Liked: Cleanliness, staff & service, amenities
Yes and they were very courteous!
Stayed 1 night in Nov 2025

10/10 Excellent

Kristie

Stayed 1 night in Nov 2025

10/10 Excellent

Stanley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms and close to places to eat.
Stayed 1 night in Oct 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent.
Stayed 1 night in Nov 2025

8/10 Good

Melanie

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
One of the quietest hotels I’ve ever stayed in . Only heard the doors (barely) of nearby rooms . Clean . Brkt was good . Afternoon guy at desk super friendly and helpful . However, NOBODY even looked at me or spoke to me in the morning and I saw 3 staff members .
Stayed 1 night in Nov 2025

6/10 Okay

Karissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was in good condition and clean but the bed a pillows were terrible.
Stayed 1 night in Oct 2025

10/10 Excellent

Rae

Liked: Cleanliness, staff & service, amenities
Great stay, nice friendly young man at front desk,room was super clean,bed was really comfy
Stayed 1 night in Nov 2025

10/10 Excellent

Rex

Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, comfortable room. Very clean, quiet, and well-appointed.
Stayed 1 night in Oct 2025

10/10 Excellent

Alisha

Stayed 1 night in Oct 2025

4/10 Poor

Josh

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Right next to the mall and restaurants near by. Down side the beds are rock hard and pillows are the size of couch pillow.
Stayed 1 night in Oct 2025

10/10 Excellent

Biby

Liked: Cleanliness, staff & service, amenities
Limpio buena atencion
Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Stayed 3 nights in Oct 2025

10/10 Excellent

Brian

Business traveller
Stayed 1 night in Oct 2025

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always stay there when I go to Nashville.
Stayed 1 night in Oct 2025

6/10 Okay

Kelly

Liked: Cleanliness, staff & service

Eh…

Right next to the mall. The breakfast during the week was fruit, yogurt and bagels. No hot food. Will not clean your room unless you ask. The tv cannot connect to streaming, has limited channels and no guide. You also have to log in to WiFi daily. The first night I arrived the front door was locked and no one at front desk. I had to wait outside until employee returned to open door. No number or anything to call to open. It was before 8 pm.
Stayed 5 nights in Oct 2025

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Ok
Stayed 1 night in Oct 2025

10/10 Excellent

Lori

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean room, comfortable bed, quiet. Convenient location. Would stay again!
Stayed 3 nights in Oct 2025

10/10 Excellent

Amy

Stayed 2 nights in Oct 2025

10/10 Excellent

PAMELA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were great friendly. Room was nice and clean. Everything working. Breakfast was okay. Hotel nicely located near shopping, restaurants and the freeway. Nice stay, plan to come back.
Stayed 6 nights in Oct 2025

8/10 Good

Sallie

Travelled with group
Liked: Cleanliness, staff & service, amenities
Door closed on person with me. Her hand was hurt. You have a sign that door can close quickly. You know it is dangerous., She has back problems. I have a walker.
Stayed 1 night in Oct 2025

10/10 Excellent

Vania

Travelled with partner
Liked: Cleanliness, amenities
No complaints. Everything was clean. Staff was friendly and breakfast was simple but good.
Stayed 1 night in Oct 2025

8/10 Good

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. The room was very clean. I would stay here again.
Stayed 1 night in Oct 2025