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We loved the balcony view of the strand from our mini suite on the third floor. The hotel is Convenient to many restaurants.

Poor area. Horrible parking with trash and graphiti everywhere. Drivers are crazy. Inside the hotel great but leave anywhere and its like a video game. Empty offices, homeless burning garbage, just wild.

An excellent modern hotel located in a strategic point of the city for traveller using train.

The room was clean and large. The bathroom was not bad, it could have more shelves though. The breakfast was excellent. I really enjoyed the variety specially the nuts, seeds and fruits. Not to mention the coffee machine too. :) The location was close to the station, shopping and restaurants around. Not in the best neighborhood of Naples but it was OK. The staff were very nice and helpful too. My concern was mostly about the beds. Even though they were comfortable to sleep, both of them were very very squeaky. Every tiny movement of the body made the beds squeak and so it was annoying specially if you have a fellow traveler in the same room, you could easily wake each other up! :(

Check-in was excellent. There was a crowd of folks(a tour group) occupying the lobby. We could barely enter. The person behind the counter recognized it immediately and motioned for us to approach and check in. Leaving was another story. While they'll call you a cab, they don't have doorman service like most first rate hotels. This is a uniformed person that flags the cab, directs him where to stop then assists you to it. We were on our own, couldn't locate the guy, crossed the 6 lane street 3x and finally jumped into another cab. The room was very nice. The only downside was the shower stall. It was really TINY. Was like a travel trailer. We are not big people. If you are, it is a definite consideration.

Location is excellent and very close to train and metro station. Room is clean. Front desk staff was friendly and helpful. The only thing is a little noisy in the middle of night.