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Best Western Northgate Inn

2.5 star property

Photo gallery for Best Western Northgate Inn

Exterior
Reception
Suite, Multiple Beds, Non Smoking, Balcony (with Sofabed)
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Balcony | Private kitchenette

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
6450 Metral Drive, Nanaimo, BC, V9T2L8
  • Woodgrove Shopping Centre
    ‪7 min walk‬
  • Long Lake
    ‪3 min drive‬
  • Departure Bay Ferry Terminal
    ‪10 min drive‬
  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (with Sofabed)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking, Balcony (with Sofabed)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking, Balcony (with Sofabed)

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Standard Room, 2 Queen Beds, Non Smoking, Balcony

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Balcony (with Sofabed)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking, Balcony (with Sofabed)

  • 49 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (with Sofabed)

  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Nanaimo

With a stay at Best Western Northgate Inn in Nanaimo, you'll be in a shopping district, within a 10-minute drive of Departure Bay Ferry Terminal and Woodgrove Shopping Centre. .This hotel is 17.1 mi (27.6 km) from Duke Point Ferry Terminal and 0.8 mi (1.4 km) from Landmark Cinemas Nanaimo.

What's nearby

  • Woodgrove Shopping Centre - 7 min walk - 0.6 km
  • Long Lake - 3 min drive - 3.2 km
  • Departure Bay Beach - 8 min drive - 8.0 km
  • Departure Bay Ferry Terminal - 10 min drive - 9.8 km
  • Duke Point Ferry Terminal - 27 min drive - 32.6 km

Getting around

  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 16 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Tim Hortons - ‬16 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Cafe Today - ‬16 min walk

About this property

Best Western Northgate Inn

Suburban hotel with free breakfast and a fitness center
Best Western Northgate Inn offers 73 air-conditioned accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 73 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and microwaves, and housekeeping is provided on request.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served daily.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Best Western Northgate
Best Western Northgate Inn
Best Western Northgate Inn Nanaimo
Best Western Northgate Nanaimo
Northgate Best Western
Best Western Nanaimo
Best Western Northgate Hotel Nanaimo
Nanaimo Best Western
Best Western Northgate Nanaimo
Best Western Northgate Inn Hotel
Best Western Northgate Inn Nanaimo
Best Western Northgate Inn Hotel Nanaimo

Best Western Northgate Inn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 656 out of 1002 reviews
Rating 8 - Good. 278 out of 1002 reviews
Rating 6 - Okay. 43 out of 1002 reviews
Rating 4 - Poor. 14 out of 1002 reviews
Rating 2 - Terrible. 11 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Marcina

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Food sucked, not much available. Hair in pastries, eggs were watery, went to get breakfast right away and nothing there. Pull out bed was uncomfortable and lumpy. No airflow or A/C in the suites bedroom. Key card malfunctioning. Couldnt turn off the fan in the bathroom, which did not help anyone sleep. Kids with support needs couldbt use the bathroom without headphones to block the fan sounds.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness

Great location

The room featuring a jacuzzi tub was a pleasant bonus, and the hotel's location was excellent, with everything one might need in close proximity. However, we found garbage and loose candy (Skittles) in the nightstand drawers, which was concerning. Additionally, the safe was locked and could not be reset. While we did not contact the front desk for assistance, as we did not need to secure any valuables, this did raise concerns about whether housekeeping was adhering to their checklists and verifying that the safe had been emptied. Despite these issues, I would consider staying here again due to the prime location and the added benefit of the jacuzzi tub.
Stayed 1 night in Feb 2025

10/10 Excellent

Rina

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

5 star hotel

I always go here for my stays in Nanaimo. Was amazing. Staff very accommodating and welcoming. Breakfast was amazing all star 5 stars
Stayed 1 night in Feb 2025

10/10 Excellent

Heather A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Carol Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Sean, CALEDONIA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfasts, friendly staff but a car is required.
Stayed 2 nights in Feb 2025

10/10 Excellent

damian

Liked: Cleanliness, staff & service, property conditions & facilities
Eat
Stayed 1 night in Jan 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some noise from the main road
Stayed 4 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

It was amazing and staff is friendly I will visit again
Stayed 2 nights in Jan 2025

10/10 Excellent

Alexa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Daniel C C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Comfortable place to stay.

We stayed 1 night. Room was clean and check-in was easy. However, the lighted panel on the airconditioning unit (showing the temperarure in big numbers) was too bright and it lighted up the whole room in the night.
Stayed 1 night in Dec 2024

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Black out drapes were amazing!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Dec 2024

10/10 Excellent

Austin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, staff was very friendly and attentive! Free breakfast and fitness room were both great as well.
Stayed 4 nights in Dec 2024

8/10 Good

Justus

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean facility, nicely updated, and friendly staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

terry

Stayed 3 nights in Nov 2024

10/10 Excellent

Ariel

Stayed 1 night in Nov 2024

10/10 Excellent

YURY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Leslie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful and friendly
Stayed 1 night in Dec 2024

8/10 Good

shayan

Stayed 2 nights in Nov 2024

10/10 Excellent

Wilma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Dec 2024

10/10 Excellent

Muhammad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay at the Best Western Northgate in Nanaimo. The rooms were spacious, clean, and well-equipped with everything I needed for a comfortable visit. The staff was incredibly friendly and attentive, ensuring a smooth and pleasant experience. The location is convenient, close to shopping, dining, and major attractions. The complimentary breakfast was fresh and offered a great variety. I highly recommend this hotel for its outstanding service and value!
Stayed 2 nights in Nov 2024

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024