Book Mountfield hotels

There was food on them carpet under the table, no toilet roll and the room wads cold at night and no way of turning on heating. Told the reception staff and they said they had not even been in the rooms so there was nothing they could do.

Hotel is a lovely old grande style. We had a seaview room that was enormous with settee, table and chairs, great views over the ocean and spacious bathroom so very comfortable. Only thing missing was a small fridge which could fit easily. Good restaurant onsite. The buffet breakfast was good (a cheaper option not stated on the menu) as we don't eat cooked breakfasts. The highlight was the evening piano bar with a great female vocalist (later in the week). Staff were very good. Parking is fine via a Hotel permit but be quick we were booked while inside getting it!

Great view from room, was cheep and cheerful, only needed for overnight stay

Modern clean hotel and a lovely breakfast, great location also

Stained carpets and walls. Toilet bleached but poo still at the bottom. Damp bubbling paint on the window wall, windows missing locks/out style so drafty. General new paint job required - window white varnish flaked off revealing wood timbers, gloss paint also on the window panes. 1 of 2 lifts were out of order and the working lift was single occupancy. The view of the pier was very good from the room. Breakfast was fine, but nothing special, would be improved with a coffee machine offering more options not just black filter coffee which milk can be added to, also only one hot drinks table so service was slow due to queueing.

Overall, we were satisfied with our stay at the hotel. The location was excellent, the room was clean, we were pleased with the heating, and the price was reasonable. However, we were disappointed to find that the room we were allocated did not correspond with the one advertised online. The photographs showed a room with large panoramic windows, yet the room we received had only two small windows, which was particularly disappointing as the window feature was a key factor in our decision to book this hotel. We also noted that the room did not include a hairdryer, which caused some inconvenience.