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 Mombasa • 1 Room
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Serena Beach Resort and Spa

4.0 out of 5.0 Top Property
Shanzu Beach, Mombasa, Mombasa County 1800 781 504
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Room type Options Nightly price Book
Photo of room
Deluxe Twin Room, Garden View
29 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
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Family Room, Non Smoking, Garden View
54 square metres
1 King Bed and 2 Twin Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Photo of room
Executive Studio Suite, Terrace, Garden View
48 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Superior Double or Twin Room, Sea View
Room with view
35.7 square metres
2 Twin Beds 1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Deluxe Double Room, Garden View
29 square metres
1 Queen Bed 2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Superior Double or Twin Room, 1 Bedroom
35.7 square metres
2 Twin Beds 1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Hotel with private beach, full-service spa

Popular property highlights

Breakfast included
Free self parking
Free WiFi
On private beach
Business centre

With a stay at Serena Beach Resort and Spa in Mombasa, you'll be by the sea, within a 10-minute drive of Bamburi Beach and Mtwapa Mall. This upscale hotel is 6 mi (9.7 km) from Nyali Beach and 3.2 mi (5.2 km) from Haller Park.

Make yourself at home in one of the 164 individually decorated guestrooms, featuring minibars (stocked with some free items) and LCD televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Satellite television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including outdoor tennis courts and a health club. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.

Grab a bite at Fountain, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Mombasa? This hotel has 20000 square feet (1858 square meters) of space consisting of a conference center and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages spoken

  • English

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Serena Beach Resort and Spa

Shanzu Beach, Mombasa, Mombasa County 90352

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Hair salon
  • Concierge services
  • Gift shops or newsstand
  • Total number of rooms - 164
  • Number of floors - 2
  • Number of buildings/towers - 5
  • Airport transport (surcharge)
  • Conference space
  • Coffee/tea in common areas
  • Laundry facilities
  • Arcade/game room
  • Garden
  • Free breakfast
  • Health club
  • Safe-deposit box at front desk
  • Spa services on site
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Porter
  • Express check-out
  • Dry cleaning/laundry service
  • Limo or Town Car service available
  • On private beach
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
  • Wedding services
  • Express check-in
  • Designated smoking areas
  • Billiards or pool table
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 1976
  • Number of restaurants - 3
  • Conference space size (feet) - 20000
  • Conference space size (meters) - 1858
  • Number of meeting rooms - 5
  • Tennis on site
  • Number of outdoor pools - 1
  • Number of spa tubs - 1
  • Conference centre
  • Outdoor tennis courts - 4
  • Snack bar/deli
  • Free self parking
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of swim-up bars - 1
  • Number of coffee shops/cafes - 1
  • Daily
  • Luggage storage
  • Beach umbrellas
  • Beach sunloungers
  • Pool sunloungers
  • Beach towels
  • Terrace
  • Free buffet breakfast
  • No accessible shuttle

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 4
  • Laundry facilities

Internet

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • German
  • Italian
  • Swahili

Parking

Free self parking

Room Amenities

Serena Beach Resort and Spa offers 164 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 21-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Air conditioning
  • Television
  • Free newspaper
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • Balcony
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • In-room massage available
  • Slippers
  • Separate bathtub and shower
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Down comforter
  • Individually furnished
  • Individually decorated
  • LCD TV
  • TV size 21
  • TV size (measurement) inch
  • Minibar (stocked, some free items)
  • Towels provided
  • Linens provided
  • Mini-fridge
  • Wardrobe

Where to Eat

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.

Serena Beach Resort and Spa has 3 restaurants serving breakfast, lunch, and dinner.

Jahazi Seafood Grill - Onsite seafood restaurant.

Makuti Bar - Onsite bar.

Nyota Terrace - Onsite cocktail bar.

24-hour room service is available.

Nearby Things to do

  • Ecotours nearby
  • Fitness classes on site
  • Fishing on site
  • Kayaking on site
  • Motor boating on site
  • Racquetball/squash on site
  • Rafting on site
  • Sailing on site
  • Scuba diving on site
  • Snorkelling on site
  • Surfing/boogie boarding on site
  • Volleyball on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Beach volleyball on site
  • Boat tours on site

Spa Services

  • Body treatments
  • Facial treatments
  • Body wraps
  • Ayurvedic treatments
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Steam room in spa

Accessibility

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-in time ends at 6:00 PM

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for KES 115.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

No cots (infant beds) available

Children stay free

Service animals not allowed

Debit cards

Staffed front desk

Smoke detector

Children stay free - maximum age 5

Property is cleaned with disinfectant

Staff wear personal protective equipment

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is not available

Mobile key entry is not available

Fees

Optional extras

  • Airport shuttle fee: KES 3100 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: KES 115.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Serena Beach
  • Serena Beach Mombasa
  • Serena Beach Resort
  • Serena Beach Resort Mombasa
  • Serena Resort
  • Hotel Serena Beach
  • Serena Beach Hotel And Spa
  • Serena Beach Hotel Shanzu
  • Serena Beach And Spa Mombasa
  • Serena Beach Resort and Spa Hotel
  • Serena Beach Resort and Spa Mombasa
  • Serena Beach Resort and Spa Hotel Mombasa

We should mention

Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

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