8/10 Good
Angela
5 Feb 2025
Liked: Cleanliness, staff & service
We enjoyed our 16 day here. After reading the reviews I was a little skeptical. Pros were the amazi g beach, and the staff. We started off in block 6 with no hot water for 3 days, we went to the desk and complained a few times and they finally moved us to block 3 with an ocean view, The buffets were ok a large variety of food. The online booking for restaurants was a little frustrating
We took the 9pm mostly and got in. I think they should have restaurants pre booked when u check in like other hotels. Next the beach chair situation unbelievable… I saw people putting beach towels out a 1000 pm the night before, elderly people with no chairs to sit on.. absolutely stupid. Buy more chairs to accommodate the people staying at the resort. Entertainment was sub par could be a lot better, way more music, some of the shows at the theatre were awesome! However a vacation is what you make it and we had an awesome time and your resort!
Angela
Stayed 15 nights in Jan 2025