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Z Ocean Hotel, Classico a Sonesta Collection

4.0 star property

Photo gallery for Z Ocean Hotel, Classico a Sonesta Collection

Sun-loungers, beach umbrellas, beach towels
Premium bedding, pillow-top beds, minibar, in-room safe
2 bars/lounges, poolside bar
Premium bedding, pillow-top beds, minibar, in-room safe
Premium bedding, pillow-top beds, minibar, in-room safe

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Spa
  • Bar
  • Gym
  • Room service

Explore the area

View map
1437 Collins Ave, Miami Beach, FL, 33139
  • Collins Avenue Shopping Area
    ‪3 min walk‬
  • Lincoln Road Mall
    ‪19 min walk‬
  • Port of Miami
    ‪8 min drive‬
  • Miami, FL (MIA-Miami Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, City View (South Beach)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 King Bed, Accessible, City View (South Beach)

7.0 out of 10
Good
(2 reviews)
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Lanai, Pool View

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 King Bed, Lanai, Pool View

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Pool View

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 King Bed, Accessible, Pool View

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Spa)

Suite, 1 King Bed (Spa)

Suite, 1 King Bed (Spa)

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View (Roof Top Terrace)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 King Bed, City View (Roof Top Terrace)

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Partial Ocean View (Roof Top Terrace)

Suite, 1 King Bed, Partial Ocean View (Roof Top Terrace) | Room amenity

Suite, 1 King Bed, Partial Ocean View (Roof Top Terrace)

9.0 out of 10
Wonderful
(2 reviews)
  • 56 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (South Beach)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 King Bed (South Beach)

9.0 out of 10
Wonderful
(2 reviews)
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds (South Beach)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed (South Beach)

  • Sleeps 3
  • 1 Queen Bed

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About the area

Miami Beach

With a stay at Z Ocean Hotel, Classico a Sonesta Collection in Miami Beach (South Beach), you'll be steps from Lummus Park Beach and 10 minutes by foot from The Wolfsonian Museum. .This beach hotel is 0.5 mi (0.9 km) from Art Deco Welcome Center and 0.8 mi (1.3 km) from Fillmore Miami Beach.

What's nearby

  • Collins Avenue Shopping Area - 3 min walk - 0.3 km
  • Fillmore Miami Beach - 10 min walk - 0.9 km
  • Miami Beach Convention Center - 15 min walk - 1.3 km
  • Lincoln Road Mall - 19 min walk - 1.6 km
  • Port of Miami - 8 min drive - 7.3 km

Getting around

  • Adrienne Arsht Center Metromover Station - 8 min drive
  • Miami Airport Station - 21 min drive
  • Miami, FL (MPB-Public Seaplane Base) - 15 min drive

Restaurants

  • ‪Royal Palm South Beach Miami, a Tribute Portfolio Resort - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Front Porch Cafe - ‬1 min walk
  • ‪Havana 1957 - ‬3 min walk
  • ‪Byblos Miami - ‬3 min walk

About this property

Z Ocean Hotel, Classico a Sonesta Collection

Elegant beach hotel and outdoor pool
Z Ocean Hotel, Classico a Sonesta Collection offers 43 accommodations with minibars and safes. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Miami Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, Swedish massages, facials, and body wraps.
Make yourself at home in one of the 43 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Relax and unwind with massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include concierge services, babysitting (surcharge), and gift shops/newsstands.
Grab a bite to eat at the hotel's beachfront restaurant, where you can dine alfresco. Or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 1:00 PM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Miami Beach? This hotel has 600 square feet (56 square meters) of space consisting of conference space and a meeting room.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
Front Porch Cafe - This beachfront restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.
Room service (during limited hours) is available.

Awards and affiliations

Z Ocean Hotel, Classico a Sonesta Collection is listed in the 2013 Condé Nast Traveler Gold List of the world's best places to stay.

Languages

English, French, German, Italian, Maltese, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 45 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 1:00 PM for a fee: USD 12 to 19 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Front Porch Cafe

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Billiards/pool table
  • Free bicycle rentals
  • Games
  • Golf caddies
  • Golf carts
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's dinnerware
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 600 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 29 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 55.86 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 12 to 19 per person
  • Covered valet parking fee: USD 45 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Z
Hotel Z Ocean
Ocean Z
Ocean Z Hotel
Z Hotel
Z Ocean
Z Ocean Hotel
Z Ocean Hotel South Beach
Z Ocean South Beach
Crowne Plaza Miami Beach
Miami Beach Crowne Plaza
Vincci South Beach
Miami Beach Crowne Plaza
Vincci South Beach
Crowne Plaza South Beach Z Ocean Hotel
Crowne Plaza Z Ocean Hotel
Crowne Plaza South Beach Z Ocean
Z Ocean Hotel
Z Ocean South Beach
Z Ocean
Hotel Z Ocean Hotel South Beach Miami Beach
Miami Beach Z Ocean Hotel South Beach Hotel
Hotel Z Ocean Hotel South Beach
Z Ocean Hotel South Beach Miami Beach
Crowne Plaza South Beach Z Ocean Hotel
Z Ocean Hotel South Beach

Z Ocean Hotel, Classico a Sonesta Collection Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 108 out of 278 reviews
Rating 8 - Good. 50 out of 278 reviews
Rating 6 - Okay. 48 out of 278 reviews
Rating 4 - Poor. 32 out of 278 reviews
Rating 2 - Terrible. 40 out of 278 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Curtis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

sandra

Disliked: Cleanliness, amenities, property conditions & facilities
BEWARE- Please read before booking here. I travel alot. This experience was no way near what I paid for. I was reluctant to pay $1200 for 2 nights plus $100 for parking for 2 nights. I have never given a poor review. There are not words to describe our experience...it was THAT bad. :( 1.The phone didnt work. We had to go down from the top floor many times to ask for help. Only 1 elevator worked. 2. The hot tub was unusable. Chunks of the tub itself were missing. 3. The toilet had no water in the bowl or tank. Maintenance came 2 times. Did not fix it. We had to pour water from the sink using the garbage can each time. We tried making sure thatvwe used the restroom elsewhere when we could. 4. Lights didnt work on the deck outside. 2 lights didnt work inside. Room was dim. Maintenance couldnt fix. 5. Our shower tile seat was cracked looking as if it would fall. Soap scum built up from previous users. Used personal item dried, pushed into the corner. 6. Hair in the "clean sheets". They were not changed. 7. Air conditioner rattled all night. Fan was stuck on. 8. My package included free breakfast. The person at the desk, Very nice person, Stated there was no breakfast at their location. 9. Dirty on counters, cabinets had finger prints everywhere from dirty hands. I can overlook things, but this was too much. We avoided the room as much as possible and slept in our clothes. I have called and left messages for management with no response.
Stayed 2 nights in May 2025

2/10 Terrible

Jason

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They had so many services closed and the facility was very run down and not clean so i was told i could cancel my reservations and find a new hotel. Bryant was the manager and he was very helpful and he confirmed i would get a full refund.
Stayed 2 nights in May 2025

6/10 Okay

Urban

Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Apr 2025

6/10 Okay

Shantae

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I didn’t like that u pay for the free breakfast but receive Starbucks gift cards instead
Stayed 4 nights in Apr 2025

4/10 Poor

Marti Jo

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is very outdated. The air-conditioning turns off at night. While the staff was professional, I would not recommend this hotel to others.
Stayed 1 night in Apr 2025

10/10 Excellent

Rachael, Schenectady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel
Stayed 7 nights in Apr 2025

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Amenities
It was a room for rent hotel itself needs renovation offers no breakfast or food but it’s restaurants around the property so location is a plus plus hot tub isn’t working but still being billed for it no gym no pool everything needs fixing only offers a room beach located across street and hotel fee included beach chair and umbrella that’s a plus that’s it that’s all. Oh and offered early check in no late check outs though.
Stayed 3 nights in Apr 2025

8/10 Good

Anthony

Disliked: Amenities
Outdated but ok
Stayed 3 nights in Apr 2025

8/10 Good

Edith

Faded Glory

Lots of art deco flourishes, but the restaurant and the gym were closed. Needs to be refurbished, but it was clean, quiet at night, huge balcony, perfect location, close to the beach, and very convenient to have towels, chairs and umbrella included.
Stayed 6 nights in Apr 2025

6/10 Okay

Troy

Travelled with partner
Not as advertised. They said the hot wasn’t a jacuzzi. It’s not a bottle of wine for VIP, it’s a glass. The staff talks to you like they are your parents. The electronics are outdated. Don’t recommend.
Stayed 2 nights in Apr 2025

4/10 Poor

Ranieka

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my husband birthday trip. We stayed in the penthouse. The hot tub was unusable, very nasty and dirty, the table on the balcony the same falling apart horrible place. My husband had to use his phone for hotspot for the TV to work. The alarm clock was broken. The bed was okay. The shower was in meed a repairs among other things. I was so disappointed the ice machine worked some days. The food downstairs for breakfast needs to be shutdown ASAP.
Stayed 3 nights in Apr 2025

10/10 Excellent

Edir

Liked: Cleanliness, staff & service, property conditions & facilities
I like that there is a restaurant on-site and a discount. Great customer service; George was excellent
Stayed 2 nights in Mar 2025

8/10 Good

Stanja

Stayed 5 nights in Mar 2025

8/10 Good

Brya

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Iyun, Durham

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is centrally located and the suites are spacious and comfortable. However, the staff’s behavior was inconsistent and not always hospitable.
Stayed 6 nights in Mar 2025

6/10 Okay

Damien

Travelled with group
Hotel is in desperate need of upgrades. Location is great though
Stayed 3 nights in Mar 2025

2/10 Terrible

Ryland

Stayed 2 nights in Jan 2025

10/10 Excellent

Ever

Stayed 2 nights in Mar 2025

8/10 Good

Damon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great if you have a nice car and like to keep it up front this is not the hotel
Stayed 1 night in Mar 2025

8/10 Good

Teshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the front desk staff… Bald head light skin guy was humorous. Sevre was very helpful
Stayed 2 nights in Mar 2025

2/10 Terrible

Asya

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a nightmare! I will never stay here or recommend it to anyone. I was checked into a very dirty room, inside and out. They switched my room due to the inconvenience, but the nightmare continued. The door to the patio kept getting stuck, stained sheets, people with congregate outside my door to have conversations, they left a very loud fan in the hallway in front of my room to keep the floor dry leading to the pool area, lastly there was a hole in the hot tub (which was a like warm soaking tub, no jets can be used). When I went to discuss with the hotel personnel, he was not helpful, tried to compete with me on who hadn’t had a vacation the longest and did nothing about the problems and refused to switch me to another room beans he said the hotel was full. I later found out upon checkout that he was lying and additional rooms were available. This place felt very unsafe. Housekeeping would just walk into your room without knocking, multiple times a day. Hotel has a dank order to it. Overall NIGHTMARE! The best thing about this place is that it’s walkable to the beach, shops and restaurants…. so u can stay away from it most of the day. Do not book at this place unless you’re ok with living in the slums and poor customer service. You have been warned
Stayed 3 nights in Mar 2025

10/10 Excellent

shota

Stayed 4 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Danangela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025