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Canopy by Hilton Memphis Downtown

4.0 star property

Photo gallery for Canopy by Hilton Memphis Downtown

Bar (on property)
Suite, 1 Bedroom | Living area
Deluxe Room, 1 King Bed | Living area
Lobby sitting area
Suite, 1 Bedroom | Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
164 UNION AVENUE, Memphis, TN, 38103
  • Place, The Peabody Memphis
    ‪1 min walk‬
  • Place, AutoZone Park
    ‪2 min walk‬
  • Place, Beale Street
    ‪5 min walk‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪15 min drive‬

Room options

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

7.0 out of 10
Good
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Corner

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Corner

  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(40 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(80 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(6 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

9.0 out of 10
Wonderful
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

8.8 out of 10
Excellent
(3 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds

7.8 out of 10
Good
(7 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

8.6 out of 10
Excellent
(41 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium King Room

  • Sleeps 2

Premium King Room-Hearing Accessible

  • Sleeps 2

1 King Prm Mobility/Hearing/Access W/ Ri Shwr

  • Sleeps 2

Premium Room 2 Queen Beds

  • Sleeps 4

Premium Room With 2 Queen Beds And Bathtub-Mobility Accessible

  • Sleeps 4

King Room

  • Sleeps 2

Corner King Room with Sofabed

  • Sleeps 4

King Room-Hearing Accessible

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

Corner King Room

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Guest Room With 2 Queen Beds-Hearing Accessible

  • Sleeps 4

2 Queen Beds Mobility Accessible With Bathtub

  • Sleeps 4

I King Bed One Bedroom Suite City View

  • Sleeps 4

One-Bedroom King Suite

  • Sleeps 4

Deluxe King Room with Seating Area

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

Similar properties

About the area

Memphis

A stay at Canopy by Hilton Memphis Downtown places you in the heart of Memphis, within a 10-minute walk of Beale Street and FedExForum. .This hotel is 8.2 mi (13.2 km) from Graceland and 1.4 mi (2.2 km) from Bass Pro Shops at the Pyramid.

What's nearby

  • The Peabody Memphis - 1 min walk - 0.1 km
  • Peabody Ducks - 2 min walk - 0.2 km
  • AutoZone Park - 2 min walk - 0.2 km
  • Beale Street - 5 min walk - 0.4 km
  • FedExForum - 6 min walk - 0.6 km

Getting around

  • Memphis Central Station - 20 min walk
  • Memphis International Airport (MEM) - 28 min drive

Restaurants

  • ‪The Peabody Memphis - ‬1 min walk
  • ‪Peabody Lobby Bar - ‬2 min walk
  • ‪Charlie Vergos' Rendezvous - ‬1 min walk
  • ‪Huey's Downtown - ‬1 min walk
  • ‪Texas de Brazil - ‬3 min walk

About this property

Canopy by Hilton Memphis Downtown

Canopy by Hilton Memphis Downtown offers 174 air-conditioned accommodations with safes and hair dryers. Accommodations offer separate sitting areas. 47-inch flat-screen televisions come with premium digital channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 174 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, hair dryers, and toothbrushes and toothpaste. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional amenities at this hotel include a fireplace in the lobby and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Canopy by Hilton Memphis Downtown has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 45.88 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 9 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (120 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with premium digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 9 to 15 per person
  • Covered valet parking fee: USD 45.88 per night (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canopy By Hilton Memphis
Canopy by Hilton Memphis Downtown Hotel
Canopy by Hilton Memphis Downtown MEMPHIS
Canopy by Hilton Memphis Downtown Hotel MEMPHIS

Canopy by Hilton Memphis Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 596 out of 1001 reviews
Rating 8 - Good. 212 out of 1001 reviews
Rating 6 - Okay. 98 out of 1001 reviews
Rating 4 - Poor. 56 out of 1001 reviews
Rating 2 - Terrible. 39 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
$42 to park, breakfast not included. Staff friendly, room comfy Esp. for christmas
Stayed 1 night in Dec 2025

10/10 Excellent

Dianna

Stayed 1 night in Dec 2025

10/10 Excellent

Deja

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
It was an amazing stay and beautiful room! We walked the strip at night to Beale street and felt safe
Stayed 2 nights in Dec 2025

10/10 Excellent

Evita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an excellent experience with clean facilities and valet service, both of which provided outstanding customer support.
Stayed 1 night in Dec 2025

10/10 Excellent

Mario

Stayed 1 night in Dec 2025

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, great location and walking distance to everything. Wining and dining. Food and ambience are superb.
Stayed 4 nights in Nov 2025

10/10 Excellent

Randolph

Stayed 4 nights in Nov 2025

10/10 Excellent

Bianca

Stayed 1 night in Nov 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Nov 2025

8/10 Good

Monique, Hackensack

Stayed 2 nights in Nov 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
It was very quiet and very comfortable and clean. We had actually mistakenly left our computer in the room and been gone for over an hour and a hotel graciously called us and told us that we’ve left our computer there which was super cool!
Stayed 1 night in Nov 2025

2/10 Terrible

Keith

Liked: Cleanliness, staff & service
I did not recieved the upgraded room that I paid for
Stayed 1 night in Nov 2025

10/10 Excellent

Monique, Hackensack

Stayed 1 night in Nov 2025

10/10 Excellent

LeAnn, Fridley

Stayed 1 night in Nov 2025

10/10 Excellent

Pat

Stayed 1 night in Sep 2025

8/10 Good

Erica

Business traveller
Liked: Cleanliness, property conditions & facilities
Staff was helpful and room was very nice!
Stayed 3 nights in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Very nice staff. Very clean. Good service in restaurant and bar.
Stayed 2 nights in Nov 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities
Good room excellent staff
Stayed 1 night in Aug 2025

10/10 Excellent

Leslie

The friendly staff that answered all my
Stayed 1 night in Oct 2025

8/10 Good

Adrian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This was a nice hotel, the staff could be a little friendlier no one looked like they wanted to do their job. Especially at the bar.
Stayed 2 nights in Oct 2025

6/10 Okay

Savannah

Travelled with family
Disliked: Property conditions & facilities, room comfort
The hotel room itself was decent and seemingly clean. However, our mini fridge did not work which is a big deal with a baby. I contacted service who said someone would come look and they never did. In addition, the outlets between the beds didn’t work, and the coffee machine didn’t work. Basically $300 a night for a bed.
Stayed 2 nights in Oct 2025

10/10 Excellent

sandy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service property wide. Loved my room!
Stayed 4 nights in Oct 2025

8/10 Good

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No free breakfast. Very expensive parking. Otherwise good.
Stayed 3 nights in Oct 2025

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Katherine

Stayed 1 night in Oct 2025