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This was our first time staying at a Drury Inn & Suites, and I can assure you it won't be our last. The staff were all so friendly! Like out of their way to help you friendly, and that is so rare these days. The food was fantastic, the hotel was clean, and our family mentioned several times how much we enjoyed our stay here and this was our favorite on our journey. I've already looked up other locations of Drury Inns and the only complaint I have - there's not enough of them! :)

Clean room-quiet-convenient to West Knoxville. Hot buffet breakfast.

Great

My room was moved to a "pet friendly room". I was ok with that until I went in the room. Pet friendly rooms should have a bordered platform under the box spring so cats cannot get under there. The material under the boxsprings were torn and half of it laid on the floor. Looked very tacky. Before I brought my cat in I looked under the beds with a flashlight. They were absolutely filthy with a sticky trap for bugs under each bed. If a cat put a paw in there to investigate a dead critter, its paw would stick to it and it would be painful to try and get it off. Therefore, I had to keep my cat in a pent up cage so he would not get dirty since I was there for a cat show. The beds were so old that when you went to lay down, you were in a deep indentation where everyone else had been sleeping. Very, very uncomfortable. The manager was not helpful at all. "No other rooms available" she said. I had reserved the room through a 3rd party, so not a good chance of getting my money back. She would not even give me a mop or broom to sweep under the bed. I will never stay at another La Quinta again. This is the second La Quinta that had a filthy room.

First rate staff. Problem free experience.

Great hotel