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Hotel De Cima

3.0 star property

Photo gallery for Hotel De Cima

Outdoor pool, pool umbrellas
Standard Room, 2 Double Beds, Ocean View | View from room
Interior
Lobby sitting area
Property entrance

Reviews

5.8 out of 10

Popular amenities

  • Room service
  • Bar
  • Pool
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View map
Av Del Mar 48 Palos Prietos, Mazatlán, SIN, 82013
  • Place, The Mazatlan Malecón
    ‪1 min walk‬
  • Place, Playa Norte
    ‪1 min walk‬
  • Place, Mazatlán Aquarium
    ‪19 min walk‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View

  • 18 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Pool View

Standard Room, 2 Double Beds, Pool View

Standard Room, 2 Double Beds, Pool View

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

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Exterior

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About the area

Mazatlán

With a stay at Hotel De Cima in Mazatlán, you'll be by the ocean, steps from The Mazatlan Malecón and a 3-minute drive from Plaza Machado. .This beach hotel is 1.3 mi (2.1 km) from Mazatlán Aquarium and 1.8 mi (2.9 km) from Olas Altas Beach.

What's nearby

  • The Mazatlan Malecón - 1 min walk - 0.0 km
  • Playa Norte - 1 min walk - 0.0 km
  • Mazatlán Aquarium - 19 min walk - 1.6 km
  • Plaza Machado - 3 min drive - 2.0 km
  • Olas Altas Beach - 3 min drive - 2.3 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 25 min drive

Restaurants

  • ‪Pata Salada - ‬8 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Mariscos El Torito - ‬8 min walk
  • ‪Restaurant Panamá Juan Carrasco - ‬9 min walk
  • ‪Mariscos Puerto Azul - ‬1 min drive

About this property

Hotel De Cima

Beach fun in outdoor pool, near The Mazatlan Malecón
Hotel De Cima offers 140 air-conditioned accommodations, which are accessible via exterior corridors and feature private pools and washers/dryers. Each accommodation is individually decorated. Beds feature down comforters. A pillow menu is available. 21-inch flat-screen televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Business-friendly amenities include computers, safes, and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Treat yourself to a stay in one of the 140 individually decorated guestrooms, featuring private pools and flat-screen televisions. Cable programming along with computers are provided for your entertainment. Conveniences include phones, as well as safes and washers/dryers.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and shopping on site. The shuttle (surcharge) will take you to the nearby casino or shopping center.
Enjoy international cuisine at El Galeon, a restaurant where you can take in the ocean view, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Guests may use a cruise ship terminal shuttle for a surcharge, and free self parking is available onsite.
El Galeon - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • El Galeon

Things to do

  • Outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room washing machine/dryer
  • Outdoor pool
  • Private pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • Pool umbrellas

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with premium cable channels
  • Computer
  • Private pool

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MXN 100 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

De Cima
De Cima Mazatlan
Hotel De Cima
Hotel De Cima Mazatlan
Hotel Cima Mazatlan
Hotel Cima
Cima Mazatlan
De Cima Hotel
Hotel De Cima Hotel
Hotel De Cima Mazatlán
Hotel De Cima Hotel Mazatlán

Hotel De Cima Reviews

Reviews

5.8
Rating 10 - Excellent. 31 out of 206 reviews
Rating 8 - Good. 33 out of 206 reviews
Rating 6 - Okay. 56 out of 206 reviews
Rating 4 - Poor. 43 out of 206 reviews
Rating 2 - Terrible. 43 out of 206 reviews

6.2/10

Cleanliness

6.2/10

Staff & service

6.0/10

Amenities

5.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

EVELYN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para descansar. La vista al mar estuvo muy bonito.
Stayed 1 night in Apr 2024

2/10 Terrible

Chris

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this property is incredible. However, the condition of the property is terrible. It was due for an Upgrade a decade ago. The only reason they can charge the prices that they charge is because it is located right on the beach.
Stayed 1 night in Apr 2024

4/10 Poor

Aaron

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
All I have to say it’s a very scary place to stay. From my restroom to the restroom next door there was a window WITHOUT GLASS yeah you heard right WITHOUT GLASS just shutters (and there were missing shutters so they can actually peak in my restroom) I can hear everthing from using the toilet to shower. One nite was enough for me
Stayed 1 night in Apr 2024

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a dump. Would never stay here again. Staff not friendly and don’t speak any English as advertised. Property run down with teens and other younger thugs drinking.
Stayed 1 night in Dec 2022

8/10 Good

Graham

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It’s an old hotel in general disrepair, and there are no deck chairs around the pool, but it’s good value for a low price.
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centric and comfortable place to stay.

Staff was very friendly and helpful.
Stayed 1 night in Nov 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an awesome stay!! We felt sa
Stayed 4 nights in Aug 2019

8/10 Good

Antonio

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Bad place. Should be one star. Run down and dirty. Everthing is about 30 years old. Dont stay here.
Stayed 2 nights in Apr 2019

6/10 Okay

tony

Liked: Cleanliness, property conditions & facilities

Mardi Gras

We want for the last night of Carnaval. The location was perfect. It was very busy in the area, so we weren't able to do everything we would have liked to.
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
i like close to the beache ...i did not like it its in bad chape in the rooms
Stayed 7 nights in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No ac in lobby, no tv remote. Ac in room not adjustable. Not how it looks in pictures. Very old property.
Stayed 1 night in Sep 2018

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, room comfort

Good place to stay

Nice and clean beautiful view customer service was great
Stayed 1 night in Jun 2018

4/10 Poor

Evgeni , Seattle

Disliked: Cleanliness, property conditions & facilities, room comfort
The pictures of this hotel don’t have nothing real! That hotel is very old! Have only one good thing and that thing is his location
Stayed 1 night in Apr 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

This hotel is for local Mexican

we hardly had hot water, my son called 10 times no one speaks english , ants in the bathroom

2/10 Terrible

Jesus

Disliked: Staff & service, property conditions & facilities, room comfort
Not stay there!!! You will regret it!!!

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Ben, Washington

Disliked: Cleanliness, property conditions & facilities, room comfort

Not clean

My experience was not good. I was looking forward to be in a clean room and confy beds but got the opposite.

2/10 Terrible

Gary, Oregon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Even if it is FREE, do not stay here!

3 rooms in 2 days due to filthy conditions including moldy shower, dirty room, horrible maid staff. Front desk is no help at all. Beds are hard as concrete. Elevator may or may not work, I took the stairs every time. Maid cleaned the room when she wanted, and barely did that, some days you got 2 towels on your bed. Ocean front is ocean front, but they neglect to tell you that a disco tech is on the beach in front of you with music until 4am! Horrible Horrible Horrible. I have traveled enough and stay in budget hotels, I will never ever stay here again and never recommend it to anyone.

2/10 Terrible

Ken, Boston

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

On the beach

The worst hotel I have ever stayed at. No glass in the bathroom nothing in rhe room just awful

2/10 Terrible

Raul, El Paso

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel de Cima ☆

Hotel looked nice when we pulled up. When I arrived at the front desk employees didn't know what to do or how to verify my reservation. Hotel didn't have any air conditioning throughout the hotel. There was air conditioning in the room but not in the hallways. Wifi didn't work very good. Gave me a pool view room when I specifically reserved a ocean view room. I was moved after I brought that to their attention. .there were small roaches in the bathroom. I don't recommend this hotel to anyone. I will not stay at this hotel again ever. Elevator didn't work so had to walk up or down three floors to get around the hotel. It was a ocean view room but the palm tree in front of the window blocked half the view. The beds are hard feels like you're sleeping in a woodboard. Pool had a lot of leaves needed to be cleaned. I give it 1 star because I can't give it 0.

4/10 Poor

andres, las vegas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

very poor

it say free wify but no signalnin the rooms only the lobby..it doesnt have or work most of the things they say they have..we had to change hotels

6/10 Okay

Juan, El Paso, TX

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth the price

Hotel is close to everything but the hotel itself is not good. The receptionists are bad mannered, one elevator for the whole hotel and very slow, the waiter at the restaurant was horrible.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Pictures are deceiving.... Do not stay here...

Pictures look great till you get there... This place is not clean and outdated. I stayed there because I had made reservations and when I wanted to leave, manager was not available would have to get back to me. My fault did not looked at reviews like I normally do. Please take my advise. I do like to save money and do not have a problem with older hotels but I do expect to it to be clean and in working conditions. As soon as I got there people were stuck in elevator and could not get out. Other person complained a/c did not work. My a/c was missing parts could not even charge my phone, every time I would plug my phone it would turn off the tv. No internet connection at all!!! Bath room door would not lock, shower was leaking, Funny now but not at the time you are there and trying to enjoy. I had 2 rooms and both had same problems and some. Anyway you get the point. Stay away. Sorry I went to long but do not want you have same experience.