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Innisfail City Motel

3.0 star property

Photo gallery for Innisfail City Motel

Front of property
Exterior
Triple Room
Microwave
Point of interest

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping

Explore the area

View map
14 Owen Street, Innisfail, QLD, 4860
  • Place, Innisfail Temple
    ‪1 min walk‬
  • Place, Warrina Lakes Botanical Garden
    ‪18 min walk‬
  • Place, Innisfail Golf Club
    ‪18 min walk‬

Room options

View all photos for Triple Room

Triple Room

Triple Room

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Double Room

Double Room

Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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The price is AU$160
includes taxes & fees
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About the area

Innisfail

Innisfail City Motel is centrally located in Innisfail, a 2-minute walk from Innisfail Temple and 14 minutes by foot from Warrina Lakes Botanical Garden. .This motel is 0.9 mi (1.4 km) from Innisfail Golf Club and 4.7 mi (7.6 km) from Australian Sugar Industry Museum.
View more Motels in InnisfailOpens in a new window

What's nearby

  • Innisfail Temple - 1 min walk - 0.0 km
  • Warrina Lakes Botanical Garden - 18 min walk - 1.5 km
  • Innisfail Golf Club - 18 min walk - 1.5 km
  • Warrina Conservation Park - 4 min drive - 2.5 km
  • Paronella Park - 19 min drive - 22.8 km

Getting around

  • Innisfail Station - 18 min walk

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Imperial Tavern - ‬7 min walk
  • ‪Subway - ‬5 min walk
  • ‪Studio Cafe - ‬7 min walk
  • ‪KFC - ‬6 min walk

About this property

Innisfail City Motel

Tuscan-style motel in Innisfail with free parking
Innisfail City Motel offers 15 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Refrigerators and microwaves are provided. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Televisions come with cable channels. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 15 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Take advantage of the motel's room service (during limited hours).
Free self parking is available onsite.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Family friendly

  • In-room microwave
  • In-room refrigerator

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property
  • Tuscan architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Black Marlin Motel 26 Glady Street Innisfail]
Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance
If you arrive at the property after hours, you'll need to check in at an alternate location: [Black Marlin Motel 26 Glady Street Innisfail]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Innisfail City Motel
Innisfail City Motel Motel
Innisfail City Motel Innisfail
Innisfail City Motel Motel Innisfail

Innisfail City Motel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 33 out of 138 reviews
Rating 8 - Good. 62 out of 138 reviews
Rating 6 - Okay. 28 out of 138 reviews
Rating 4 - Poor. 8 out of 138 reviews
Rating 2 - Terrible. 7 out of 138 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Adrian

Stayed 2 nights in May 2025

6/10 Okay

Bethyl

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was comfortable
Stayed 1 night in Apr 2025

2/10 Terrible

Kym

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Sal

Stayed 1 night in Aug 2024

10/10 Excellent

Adina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very well looked after here. Highly recommend
Stayed 1 night in Aug 2024

6/10 Okay

Julie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jared

Stayed 1 night in Apr 2024

2/10 Terrible

Sylvia

Disliked: Staff & service

Never again

I am unable to recommend this motel to anyone. I would highly recommend a number of training sessions in customer service and complaint handling and an improvement to their system.
Stayed 1 night in Dec 2023

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Diego Fernando

Stayed 1 night in Oct 2023

6/10 Okay

Robert

Liked: Cleanliness
Check in time is 2:00pm. Not a second before. You need to go to another motel to check in to this motel because there is no one onsite. The motel is very central. It was very clean. The accommodation is basic but fine for the price.
Stayed 1 night in Sep 2023

4/10 Poor

susan

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No warning that water was to be turned off. No water for 20 hours. Had to use public toilets. No shower until it came back on. No staff available most of the time. Don't answer phone when you ring. Door locks automatically so if you accidentally lock yourself out it's hard to get hold of staff. Only a hot car park to sit outside. Smokers in close proximity on either side of our room.
Stayed 2 nights in Sep 2023

10/10 Excellent

Hamish

Stayed 1 night in Sep 2023

6/10 Okay

Warwick

Business traveller
Good location
Stayed 7 nights in Aug 2023

8/10 Good

Stewart

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Ian

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

8/10 Good

Janette

Liked: Cleanliness, amenities
Supermarket close by. Lovely river walking paths. Food shops with in walking distance.
Stayed 1 night in Jul 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Tee Hwa

Stayed 1 night in Jul 2023

6/10 Okay

Scott

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Handy location
Stayed 2 nights in Jul 2023

6/10 Okay

Harry

Stayed 2 nights in May 2023

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Tv aerial was unplugged and took me ages to work out what the problem was. Ac was turned off at system not the key. Had to get a chair to turn it on. Apart from that it was fine. Entry needs better signage as well.
Stayed 1 night in May 2023

4/10 Poor

susan

Liked: Cleanliness
Disliked: Staff & service
We didn't like that you had to go to a different hotel to pick up the keys and check in. The air conditioner wasn't working and no one answered the phone. We were unable to contact the staff or Manager as she was trying to run two Motels so was not available. The good side was that it was clean and tidy but if you wanted to sit outside there was only the carpark and it wasn't very pleasant as smokers and ash trays were outside each room so not easy to get away from the smoke.
Stayed 1 night in May 2023

8/10 Good

Jennifer

Stayed 1 night in May 2023

8/10 Good

Christine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023