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Room type Options Nightly price Book
Standard Room
Room with view
20 square metres
1 King Bed 2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Executive Room
Room with view
23 square metres
1 King Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Deluxe Room
Room with view
20 square metres
1 King Bed 2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Luxury hotel with 3 restaurants and full-service spa

Popular property highlights

Free self parking
Free WiFi
Business centre
Laundry facilities
Smoke-free property

Located in Maputo, Polana Serena Hotel is within a 5-minute drive of Geology Museum and Vila Algarve. This luxury hotel is 0.9 mi (1.4 km) from Núcleo de Arte and 1.2 mi (1.9 km) from Museum of Natural History.

Make yourself at home in one of the 153 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, an indoor pool, and a steam room. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Grab a bite at Delagoa Fine Dining, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Wheelchair accessible
  • Hair salon
  • Concierge services
  • Gift shops or newsstand
  • Total number of rooms - 153
  • Number of floors - 3
  • Number of buildings/towers - 2
  • Airport transport (surcharge)
  • Conference space
  • Laundry facilities
  • Garden
  • Safe-deposit box at front desk
  • Spa services on site
  • 24-hour front desk
  • Business centre
  • Dry cleaning/laundry service
  • Full-service spa
  • Spa treatment room(s)
  • Meeting rooms
  • Steam room
  • Smoke-free property
  • Free WiFi
  • Year Built – 1922
  • Number of restaurants - 3
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Snack bar/deli
  • Free self parking
  • Number of bars/lounges - 1
  • Pool sunloungers
  • Terrace
  • Babysitting or childcare (surcharge)
  • Banquet hall

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • German
  • Spanish
  • Portuguese
  • Afrikaans
  • Swahili

Parking

Free self parking

Room Amenities

Polana Serena Hotel offers 153 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. This Maputo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Jetted bathtub
  • Room service (24 hours)
  • Desk
  • Separate sitting area
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Wireless internet access
  • Blackout drapes/curtains
  • Slippers
  • Shower/tub combination
  • Satellite TV service
  • Free WiFi
  • LCD TV
  • Free cots/infant beds
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1

Where to Eat

Varanda All Day Dining - This restaurant serves breakfast, lunch, and dinner.

Delagoa Fine Dining - This restaurant serves lunch and dinner.

Aquarius - This restaurant specializes in sushi and serves breakfast, lunch, dinner, and light fare.

24-hour room service is available.

Nearby Things to do

  • Fitness classes on site

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 5
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages
  • Minimum age to access spa is 18

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

Check-in time starts at noon

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MZN 100.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve high chair. This property accepts Visa, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Debit cards

Staffed front desk

Smoke detector

Security system

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

gap period enforced between guest stays 72 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Fees

Optional extras

  • Airport shuttle fee: MZN 200 per person (one way)
  • Late check-in fee: 75-percent of room rate for check-in between midnight and 6:00 AM
  • Rollaway bed fee: MZN 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Polana Serena
  • Polana Serena Hotel
  • Polana Serena Hotel Maputo
  • Polana Serena Maputo
  • Polana Serena Hotel Hotel
  • Polana Serena Hotel Maputo
  • Polana Serena Hotel Hotel Maputo

We should mention

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

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