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Ai Smart Hotel @ Jonker

2.0 star property

Photo gallery for Ai Smart Hotel @ Jonker

Exterior
Superior Triple Room
Interior
Interior
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
No.90 Jalan Tokong, Malacca City, Melaka, 75200
  • Jonker Street Night Market
    ‪1 min walk‬
  • Dataran Pahlawan Melaka Megamall
    ‪12 min walk‬
  • A Famosa
    ‪14 min walk‬
  • Malacca Intl. Airport (MKZ)
    ‪17 min drive‬

Room options

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About the area

Malacca City

With a stay at Ai Smart Hotel @ Jonker in Malacca City (Jonker Walk), you'll be steps from Jonker Street Night Market and 12 minutes by foot from Dataran Pahlawan Melaka Megamall. .This hotel is 0.2 mi (0.3 km) from Malacca Heritage Centre and 0.3 mi (0.5 km) from Cheng Hoon Teng Temple.

What's nearby

  • Jonker Street Night Market - 1 min walk - 0.0 km
  • Malacca River - 8 min walk - 0.7 km
  • Dataran Pahlawan Melaka Megamall - 12 min walk - 1.0 km
  • A Famosa - 14 min walk - 1.2 km
  • Mahkota Parade Shopping Mall - 15 min walk - 1.3 km

Getting around

  • KB17 Pulau Sebang/Tampin Station - 32 min drive
  • Malacca Intl. Airport (MKZ) - 17 min drive

Restaurants

  • ‪王老爹 Old Days Shop - ‬1 min walk
  • ‪Poh Piah Lwee - ‬1 min walk
  • ‪Oyster Station - ‬1 min walk
  • ‪Heeren House - ‬2 min walk
  • ‪阿嫲好料 Ah Ma Ho Liao - ‬1 min walk

About this property

Ai Smart Hotel @ Jonker

Hotel with a 24-hour front desk, steps from Jonker Street Night Market
Ai Smart Hotel @ Jonker offers 32 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 32 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and tour/ticket assistance.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe.
Featured amenities include a 24-hour front desk, multilingual staff, and an elevator. Self parking (subject to charges) is available onsite.
Ai Smart Hotel @ Jonker has a restaurant on site.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MYR 5 per day)

Food and drink

  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: MYR 5.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Jonker Inn Melaka Malacca
Jonker Inn Melaka
A.I Smart Hotel @ Jonker
Ai Smart Hotel @ Jonker Hotel
Ai Smart Hotel @ Jonker Malacca City
Ai Smart Hotel @ Jonker Hotel Malacca City

Ai Smart Hotel @ Jonker Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 13 out of 49 reviews
Rating 8 - Good. 17 out of 49 reviews
Rating 6 - Okay. 13 out of 49 reviews
Rating 4 - Poor. 4 out of 49 reviews
Rating 2 - Terrible. 2 out of 49 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

JEREMY, FARMINGTON

Disliked: Cleanliness, staff & service, property conditions & facilities
I have to be honest and say that I won't stay here again. The room we were given felt like an afterthought. There was no number on the room, and it was locked on the outside with a padlock, which was a little disconcerting. Once we made it in, there was no soap, no shampoo, the TV had no service, the wifi didnt work, and there was a panel that was supposed to hold the keycard to the room to control the power, but since the keycard wasn't even being used, the panel just chirped and flashed all night long. The walls had holes in them that were just painted over, the wood paneling was loose... we didnt enjoy it at all.
Stayed 1 night in Feb 2025

10/10 Excellent

Shing Yau

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, 1 step to Jonker Street End. Staff very attentive, as something wrong with room air-condition, came and check immediately once received our call. Sound proof can be improve more, as can hear next room talk and shower sound. Anyway, is very convenient.
Stayed 1 night in Jun 2024

8/10 Good

Eugene, Coppell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple accommodation right at Jonker walk. Perfect location. Wifi fairly ok, a few outages. Would stay again.
Stayed 3 nights in Feb 2024

4/10 Poor

Siew Sien

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel situated within Jonker area, which convenient to tour the Peranakan place, alot eatery, souvenier. The hotel is abit ran down, the room was average, but need improvement on: - lights very dim - 3 pax in a room but came with 1 set shower & shampoo gel with 2 bottles of mineral water, 2 cups - the kettle nt working, in which the staff tried several spare kettles until 1 kettle is functional - toilet door screeching sound that the staff unable to resolve. We have to bear with it when slept at night - thin dust on the cloth hangers, nobody clean before we checked in - staff is friendly, unfortunately the condition of was slightly below average
Stayed 2 nights in Dec 2023

10/10 Excellent

Noor Hayati

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of Jonker night market... lots of cafes and shopping. Room was good clean suitable for couples as you will be apending most of your time outdoor.. so this hotel is recommended. Especially for.durian lovers.. its just 1 min walk across.

6/10 Okay

sasithon

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
The reception area is smelling. In our room AC is not cold. But over all hotel area is good close to Jonker walk. For parking hotel is not provide, you have to park behind the hotel call "Jonker walk car park" RM20 overnight park.
Stayed 1 night in Oct 2023

10/10 Excellent

Matthew, Kuala Lumpur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right at Jonker Street, however you'd probably need to pay about RM20 for overnight parking (per night) at the Jonker Walk Parking behind the hotel, as you cannot really park your car in front of the hotel (after 5pm, Jonker Walk stalls start to open and cars would have to move away). But apart from that, comfortable stay!
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveller

Disliked: Room comfort

1 day stay is still fine

The location is awesome near to night market. Other than that nothing is great. The wifi is not really working and the staff did not help to solve this issue.
Stayed 2 nights in Apr 2023

8/10 Good

Su Kiat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 2 nights in Apr 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy

Really near the forked end of jonker walk. Room is comfy. For the shower, hot water is only enough to make the water not cold, not hot. No parking provided, there's a jonker walk carpark nearby which u have to pay
Stayed 1 night in Jan 2023

2/10 Terrible

Joan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

WILLIAM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wise choice of hotel

Very accesible to many tourist attractions. Located at the heart of Melaka. Although the rooms are quite small but its value for money.
Stayed 1 night in Oct 2022

6/10 Okay

tai hing

gd location

the wifi is not stable . location is gd cos is near jonker street
Stayed 3 nights in Sep 2022

8/10 Good

Ernie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is decent for short stay. Parking and breakfast not provided. Might as well stay somewhere with parking since jonker street is a busy street
Stayed 1 night in Jun 2022

6/10 Okay

rebecca

Stayed 1 night in Jun 2022

6/10 Okay

Wen Yee

Travelled with group
Disliked: Cleanliness
Aircond not function well although we have adjust in the max temperature. Need to improve on cleanliness
Stayed 1 night in Dec 2021

8/10 Good

Sunilpal

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

ALICE IZMATULHUDDA

Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Request to change room was processed smoothly, good service from the receptionist. Excellent location along jonker street and basic amenities are available. Happy to come back again!
Stayed 1 night in Sep 2019

4/10 Poor

Ivy

Disliked: Cleanliness, room comfort

Unpleasant stay

Disappointed as booked for family room but told it was overbooked. Found out the staff released the room to the one book later. Offered to put us in 2 room for 6 person but aircon breakdown hence moved us to another room. It took us almost 1.5hrs to settle down to the room. Room cleanliness are terrible.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with family
Good area..nice place n convinvent..walking distance to the famous church
Stayed 1 night in May 2019

6/10 Okay

Shun-Hsiang

Liked: Cleanliness, staff & service
I am not sure. It's my just my sixth sense but I just didn't feel right in that hotel. So, I am not sure.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good service ... Very clean ... Jonker night market just 1min...
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good service,and very clean ... Jonker street just 1min...
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019