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Hotel Regina

4.0 star property

Photo gallery for Hotel Regina

Daily buffet breakfast (EUR 25 per person)
Junior Suite (Interior)
Property entrance
Luxury Penthouse, Hot Tub (Terrace)
Suite Exterior (Aduana) | Living area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Alcala 19, Madrid, Madrid, 28014
  • Gran Via
    ‪2 min walk‬
  • Puerta del Sol
    ‪3 min walk‬
  • Plaza Mayor
    ‪11 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Junior Suite (Alcalá)

Junior Suite (Alcalá)

Junior Suite (Alcalá)

9.6 out of 10
Exceptional
(13 reviews)
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Large Twin Sofa Beds

View all photos for Superior Room, 2 Bedrooms, Connecting Rooms (Interior)

Superior Room, 2 Bedrooms, Connecting Rooms (Interior)

Superior Room, 2 Bedrooms, Connecting Rooms (Interior)

9.4 out of 10
Exceptional
(6 reviews)
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Deluxe Room (Alcalá)

Deluxe Room (Alcalá)

Deluxe Room (Alcalá)

9.6 out of 10
Exceptional
(27 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Penthouse, Hot Tub (Terrace)

Luxury Penthouse, Hot Tub (Terrace)

Luxury Penthouse, Hot Tub (Terrace)

8.0 out of 10
Very good
(1 review)
  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Exterior (Aduana)

Suite Exterior (Aduana)

Suite Exterior (Aduana)

10.0 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Sofa Beds

View all photos for Superior Double Room (Interior)

1 bedroom, hypo-allergenic bedding, down duvets, Select Comfort beds

Superior Double Room (Interior)

9.4 out of 10
Exceptional
(67 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Superior Double Room (Aduana)

1 bedroom, hypo-allergenic bedding, down duvets, Select Comfort beds

Superior Double Room (Aduana)

  • 25 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Standard Double Room (Interior)

Standard Double Room (Interior)

Standard Double Room (Interior)

9.8 out of 10
Exceptional
(106 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Penthouse, Hot Tub (Terrace)

Penthouse, Hot Tub (Terrace)

Penthouse, Hot Tub (Terrace)

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Aduana)

1 bedroom, hypo-allergenic bedding, down duvets, Select Comfort beds

Double Room (Aduana)

9.2 out of 10
Wonderful
(11 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Penthouse, Terrace

1 bedroom, hypo-allergenic bedding, down duvets, Select Comfort beds

Penthouse, Terrace

9.6 out of 10
Exceptional
(5 reviews)
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room (Interior)

Single Room (Interior)

Single Room (Interior)

9.4 out of 10
Exceptional
(56 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite (Interior)

Junior Suite (Interior)

Junior Suite (Interior)

9.8 out of 10
Exceptional
(20 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Large Twin Sofa Bed

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About the area

Madrid

A stay at Hotel Regina places you in the heart of Madrid, within a 5-minute walk of Gran Via and Puerta del Sol. .This hotel is 0.6 mi (1 km) from Plaza de Cibeles and 0.7 mi (1.1 km) from Prado Museum.

What's nearby

  • Gran Via - 2 min walk - 0.2 km
  • Puerta del Sol - 3 min walk - 0.3 km
  • Prado Museum - 10 min walk - 0.9 km
  • Plaza Mayor - 11 min walk - 1.0 km
  • Royal Palace of Madrid - 16 min walk - 1.4 km

Getting around

  • Sevilla Station - 1 min walk
  • Madrid Recoletos Station - 14 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive

Restaurants

  • ‪Dani - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Castizo - ‬1 min walk
  • ‪Hontanares - ‬1 min walk
  • ‪Sala de Despiece 2 - ‬2 min walk

About this property

Hotel Regina

Central Madrid hotel connected to the convention center, a quick walk to Gran Via
Hotel Regina offers 175 accommodations with minibars and safes. Select Comfort beds feature down comforters. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include designer toiletries, bidets, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 175 guestrooms featuring minibars and flat-screen televisions. Your Select Comfort bed comes with down comforters. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have designer toiletries and bidets.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features wedding services and a banquet hall. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
Enjoy Mediterranean cuisine at Caramba, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM for a fee.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM.
Caramba - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 36 per day)
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Shopping centre shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Caramba

Things to do

  • 24-hour gym
  • Hot tub

Family friendly

  • Art supplies
  • Baby bath
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar in shower
  • Handrails in stairways (100 centimetre high)
  • Hardwood flooring in room
  • Lift (85 centimetre wide door)
  • Low-height counter and sink (75 centimetre high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (115 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1928
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Reception hall
  • Renovated entire property - January 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Airport shuttle fee: EUR 75 per vehicle (roundtrip, maximum occupancy 7)
  • Nearby parking fee: EUR 36 per day(164 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Regina Hotel Madrid
Regina Madrid
Hotel Regina Madrid
Hotel Regina Hotel
Hotel Regina Madrid
Hotel Regina Hotel Madrid

Hotel Regina Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 1771 out of 2050 reviews
Rating 8 - Good. 208 out of 2050 reviews
Rating 6 - Okay. 41 out of 2050 reviews
Rating 4 - Poor. 17 out of 2050 reviews
Rating 2 - Terrible. 13 out of 2050 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Itziar

Stayed 1 night in May 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Ana

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
We reserved 5 nights and our issue was the AC not cooling and was never resolved. We brought it up 4 times, they said they fixed it but they did not. Main thing you look for is a clean comfortsble hotel to have a good rest. It was spotless, great bed but the heat situation was intolerable. We would wake up sweating. We asked for a mgr and all we got was an apology notice offering a complimentary meal at a restaurant anexed to the hotel which they appear to co own. The employees were a delight, they were extremely attentive, breakfast vas vey good. We just can’t understand why was the AC situation not addressed properly. This is supposed to be an above 9 rating hotel, higher priced so I felt cheated by the lack of resolution.
Stayed 5 nights in May 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location beautiful hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

Rodrigo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely appointed, good furnishings, small rooms, large buffet breakfast. Location is great if you want to be in the heart of Madrid.
Stayed 3 nights in May 2025

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, luxurious and very cozy hotel amazingly located for anyone visiting Madrid, especially for the first time. Walking distance to shops, Km Zero, restaurants and Retiro Park as well as Prado and Reina Sofia Museums, Puerta Alcala. The staff is super friendly and very professional. Always ready to assist and give suggestions/recommendations. Housekeeping is impeccable and flexible with your needs. We stayed in the Penthouse suite with jacuzzi and enjoyed every moment in a high quality building with excellent amenities. Best breakfast buffet ever!! There is a great restaurant inside the hotel if you don’t feel like going out. Super clean with a nice calm classy atmosphere. You can’t go wrong. I will always stay here when in Madrid. Highly recommended!!
Stayed 6 nights in May 2025

10/10 Excellent

Alina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 2 nights in May 2025

10/10 Excellent

Jas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing. The breakfast buffet is a must add to the stay. Staff is friendly and the location is the best.
Stayed 3 nights in May 2025

10/10 Excellent

Ibis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time at this Hotel everyone are very friendly I went with my mom to celebrate her 80 birthday and they acomódate us at the same floor .I only disappoint with the breakfast i think they can do better for the price is been charged. The room cleaning lady she was fantastic and everyone at the Hotel so friendly .
Stayed 6 nights in May 2025

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Regina is a wonderful place to stay. The staff was very attentive and helpful. I would definitely return!
Stayed 10 nights in Apr 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean with GREAT bkfst buffet and convenient to major tourist areas. Wonderful stay. Staff was GREAT!!!
Stayed 6 nights in Apr 2025

10/10 Excellent

Ghayth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay close to all the activities within walking distance from mini shopping areas clean friendly staff
Stayed 2 nights in Apr 2025

6/10 Okay

Dawn

Stayed 2 nights in May 2025

10/10 Excellent

Kenny, Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, exceptional employees, great services, one of the best hotels I've stayed at. Loved my week in there. I will definitely go back. I highly recommend it.
Stayed 5 nights in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Regina is in the perfect location of the city with easy access to all of the sites, neighborhoods, plentiful dining options, between the city center for the tourists and local hot spots. Safe, easy access to transportation, quiet, comfortable clean rooms, wonderful breakfast and the staff was incredible.
Stayed 4 nights in May 2025

10/10 Excellent

Madelin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Nove Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing service

Filipino staff are amazing. They are very helpful . The reception staff are amazing to they cater us beyond they can do.
Stayed 4 nights in Apr 2025

10/10 Excellent

Manish

Stayed 4 nights in Apr 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

WILLIAM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location!!!
Stayed 4 nights in Apr 2025

10/10 Excellent

Fernanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a great area, restaurants and shopping close by. Also easy access for taxis to pick up or drop off and subway station very close by. Staff were amazing and very accommodating to our needs. The room was lovely, with automatic shades that made the room feel like a cave at night. No light or noise would come in.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jonathan

Stayed 1 night in Apr 2025

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Simon

Stayed 2 nights in Mar 2025