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lastminute.com.au-Verified Reviews
Excellent!
4.3 of 5 guest rating
Room type Options Nightly price Book
One Bedroom Suite
Room with view
55 square metres
1 King Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Deluxe Two Bedroom Suite
Room with view
87 square metres
2 King Beds and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 5 children)
Select dates to see price
One Bedroom Twin Suite
Room with view
55 square metres
2 Twin Beds and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Deluxe Spa Suite
Room with view
65 square metres
1 King Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Family Room
Room with view
65 square metres
1 King Bed and 2 Twin Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Studio King
Room with view
22 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
4-star hotel with restaurant and indoor pool

Popular property highlights

Free self parking
Free WiFi
Restaurant
Indoor pool
24-hour business centre

With a stay at Rydges Mackay Suites, you'll be centrally located in Mackay, just a 3-minute walk from Artspace Mackay and 7 minutes by foot from Mackay Enertainment and Convention Centre. This 4-star hotel is 0.4 mi (0.6 km) from Jubilee Park and 0.6 mi (1 km) from Queens Park Orchid House.

Make yourself at home in one of the 90 air-conditioned rooms featuring refrigerators and minibars. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and wedding services.

Enjoy local and international cuisine at Moss on Wood, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 4 meeting rooms available for events. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Bar/lounge
  • Lift
  • Fitness facilities
  • Indoor pool
  • Restaurant
  • ATM/banking
  • Concierge services
  • Total number of rooms - 90
  • Number of floors - 7
  • Breakfast available (surcharge)
  • Laundry facilities
  • Free newspapers in lobby
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Swimming pool
  • Wedding services
  • Designated smoking areas
  • Free WiFi
  • 24-hour business centre
  • Number of meeting rooms - 4
  • Parking (limited spaces)
  • Free self parking
  • Computer station
  • Luggage storage
  • Reception hall

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Rydges Mackay Suites offers 90 air-conditioned accommodations with minibars and safes. Televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Fridge
  • Minibar
  • Daily housekeeping
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • Blackout drapes/curtains
  • Cable TV service
  • Free WiFi
  • Connecting/adjoining rooms available
  • Heating
  • Electric kettle
  • Towels provided
  • Linens provided
  • Local maps
  • Guidebooks or recommendations
  • Restaurant dining guide

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.

Moss on Wood - This restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Moss on Wood Bar - This bar serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-in time ends at 5:30 AM

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

The 2 person rate for guests booking a "One Bedroom Suite" or "Deluxe Spa Suite" includes access to the king-sized bed only. A guest may use the sofa bed for an additional charge. When booking for 3 or 4 guests, use of the sofa bed is included in the rate at booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Enhanced food service safety measures are in place.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Service animals are allowed

Service animals are exempt from fees/restrictions

One child stays free

Debit cards

Staffed front desk

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between AUD 12.00 and AUD 24.90 per person (approximately)
  • Credit card charges are subject to a surcharge of 1.08 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Grande Mackay Suites
  • Grande Suites Mackay
  • Mackay Grande
  • Rydges Mackay Suites Hotel
  • Mackay Grande Suites Hotel
  • Mackay Suites
  • Mackay Grande Hotel Mackay
  • Rydges Suites Hotel
  • Rydges Suites
  • Rydges Mackay Suites Hotel
  • Rydges Mackay Suites Mackay
  • Rydges Mackay Suites Hotel Mackay

We should mention

Pool access available from 6:00 AM to 10:00 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Enhanced food service safety measures are in place.

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