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We had a very pleasant stay at Eliseo. The property is very close to the sanctuary. It seemed renovated, compared to others. The beds were comfortable. We chose to park in their parking garage for a fee. It was convenient and felt safe. We will be back.
The property is really close to the Basilica entrance, even with me pushing a wheelchair it was easy.
Staff at the reception especially during the day time is helpful. Gil from the restaurant was also friendly and helpful.
Great help from Severina, such a lovely person w/ a great personality. She & Daniel helped us get a more reasonable price for our transport going back to Pau airport.
Marinet
Stayed 1 night in Jul 2025
4/10 Poor
Liliana
Travelled with family
28 June 2025
Liked: Cleanliness, staff & service
Disliked: Amenities
Definitely not a 4 star hotel. Breakfast was very poor, the room was just Ok, nothing impressive and the linens look old. The mattress was vey uncomfortable
The hotel is very nice but the lights in hallways are
Motion sensor and when you step out of your room. The hall is pitch black.
We had to take an earlier flight and the lobby was also dark and no one was by the desk. We had to ask to turn on the lights while we waited for a cab.
Nice hotel but this is concerning!