Guests must transfer to the property via Boat or helicopter and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Boat transfer option: Guests must arrange transfers to the property from Hamilton Island in Airlie Beach (via ferry then private boat or direct boat transfer) or Shute Harbour (direct boat transfer). Transfers from Hamilton Island are available by taking the 45-minute Cruise Whitsundays ferry from Hamilton Island Airport to Daydream Island and then a 30-minute private boat transfer to the property (AUD 240 one way per person). For direct boat transfers from Hamilton Island, high tide is necessary for service and provided by a third-party operator, Mars Charters (AUD 595 one way, and a AUD 90 airport transfer fee). Boat transfers from Shute Harbour Marine Terminal take 30 minutes and operate daily for AUD 350 one way (2+ person package) or AUD 175 per person, one way. Available transfer options and prices are subject to change. To confirm and guarantee transfers, guests must contact the property at least 14 days before their expected arrival.
This property is located on an island, accessible by helicopter or boat; transfer fees apply. To confirm transfers, guests must contact the property at least 14 days before their scheduled arrival.
Helicopter transfers are available from Hamilton Island or Coral Sea Marina in Airlie Beach to the property; the trip is 10 minutes in duration. The listed mandatory transfer fee covers helicopter transfers. Transfer fees are based on a maximum load of 507 pounds (230 kilograms). If the total weight of passengers and luggage exceeds this weight, the transfer fee may increase up to a total of AUD 1,650 (one way, per person). An excess luggage storage option is available at a cost of AUD 350. All helicopter transfer payments are made through the property on behalf of the respective operators. Available transfer options and prices are subject to change.