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Staff were professional and always willing to assist with needs. Front desk staff are very friendly, and making feel welcome.

The room was clean and the air conditioning worked perfectly, which made for a comfortable stay. However, my check‑in was delayed because Hotels.com sent the hotel incorrect details for my booking — specifically, the wrong first name. As a result, the staff had to spend time verifying that the reservation was actually mine. Everything else on the booking was accurate except for the first name. I’m not sure how this happened, especially since I’ve used Hotels.com to book this same hotel several times without any issues. It would be helpful if this could be looked into to prevent similar delays in the future.

Great staff members ideal location for to get out of city and very close to the lake side shopping centre

I always try to stay here when in the area. It's clean, nice rooms, good wifi, pleasant staff, great parking, and the breakfast is lovely (which is the main part when working away). Already booked my next room for when I'm in the area again next month.

The reservation was made by my employer. Upon arrival at the hotel I approached the reception to register. The receptionist asked for ID. This was provided. Unfortunatly the passposrt was out of date. Becasue of this my booking was not accepted.

Staff are always helpful and professional! Loved the complimentary waters - still and sparkling, one of the reasons why I return to this property. It might seem such a small detail, but also the Border biscuts are lovely perks to have! Property is scenic and quiet. Anemities incredable. Pur bathroom had a bath and a shower. Bed so comfortable. Anything you might need the room provides - hairdryer, ironing, etc. And parking is included which is a massive plus! Will stay here again!