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Chiado Mercy - Lisbon Best Apartments

4.0 star property

Photo gallery for Chiado Mercy - Lisbon Best Apartments

Hallway
Standard Apartment, 2 Bedrooms | Dining room
Superior Apartment, 2 Bedrooms | Living area
Standard Apartment, 1 Bedroom | View from room
Superior Apartment, 1 Bedroom

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Rua da Misericórdia, 116, Lisbon, 1200-273
  • Place, Rossio Square
    ‪3 min walk‬
  • Place, Santa Justa Elevator
    ‪5 min walk‬
  • Place, Avenida da Liberdade
    ‪5 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬

Room options

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom

  • 95 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms

  • 76 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms

  • 104 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 3 Bedrooms

Superior Apartment, 3 Bedrooms

Superior Apartment, 3 Bedrooms

  • 132 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 2 Single Beds and 1 Double Sofa Bed

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About the area

Lisbon

Located in Lisbon (Lisbon City Center), Chiado Mercy - Lisbon Best Apartments is within a 10-minute walk of Rossio Square and Santa Justa Elevator. .This apartment is 0.5 mi (0.8 km) from Avenida da Liberdade and 3.1 mi (5 km) from Campo Grande.
View more Apartments in Lisbon DistrictOpens in a new window

What's nearby

  • Rossio Square - 3 min walk - 0.3 km
  • Santa Justa Elevator - 5 min walk - 0.5 km
  • Avenida da Liberdade - 5 min walk - 0.5 km
  • Restauradores Square - 6 min walk - 0.5 km
  • Commerce Square - 8 min walk - 0.7 km

Getting around

  • Largo Trindade Coelho Stop - 1 min walk
  • Rossio Station - 5 min walk
  • Humberto Delgado Airport (LIS) - 28 min drive

Restaurants

  • ‪Bairro do Avillez - ‬2 min walk
  • ‪Cervejaria Trindade - ‬1 min walk
  • ‪Bistro 100 Maneiras - ‬1 min walk
  • ‪Casa Dos Pescados - ‬1 min walk
  • ‪Gunpowder - ‬1 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Chiado Mercy - Lisbon Best Apartments

Apartments with kitchenettes, 7-minute walk to Rossio Square
Chiado Mercy - Lisbon Best Apartments offers 17 air-conditioned accommodations with espresso makers and safes. Each accommodation is individually furnished. Beds feature premium bedding. Accommodations at this 4-star apartment have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided on a limited basis.

Make yourself at home in one of the 17 individually furnished guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and ovens. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and microwaves, and housekeeping is provided on a limited basis.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Featured amenities include luggage storage and an elevator. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking
  • Wheelchair-accessible parking available

Family friendly

  • Baby bath
  • Free cot
  • Highchair
  • Travel cot

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Toaster

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV with satellite channels

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming dogs only
  • Up to 13 kg per pet
  • Fee: EUR 20 per accommodation per night
  • Service animals exempt from fees
  • Deposit: EUR 200 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • In-room accessibility
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Limited housekeeping
  • Luggage storage
  • Safe
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In a shopping district
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 17 units
  • Individual furnishings
  • Traditional architecture

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

Pets allowed for an extra charge of EUR 20 per accommodation, per night, plus a deposit of EUR 200 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 29 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 3)
  • Pet deposit: EUR 200 per stay
  • Pet fee: EUR 20 per accommodation, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
Property Registration Number No Registration ID

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Chiado Mercy Lisbon Best Apartments Apartment Lisbon
Chiado Mercy Lisbon Best Apartments Apartment
Chiado Mercy Lisbon Best Apartments Lisbon
Chiado Mercy Lisbon Best Apartments
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Chiado Mercy Lisbon Apartments
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Chiado Mercy - Lisbon Best Apartments Apartment
Chiado Mercy - Lisbon Best Apartments Apartment Lisbon

Chiado Mercy - Lisbon Best Apartments Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 308 out of 336 reviews
Rating 8 - Good. 24 out of 336 reviews
Rating 6 - Okay. 2 out of 336 reviews
Rating 4 - Poor. 1 out of 336 reviews
Rating 2 - Terrible. 1 out of 336 reviews

10/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lesa

Stayed 2 nights in Sep 2025

10/10 Excellent

Adam M.

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great host. Great location. Great accommodations. Highly recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Cameron

Liked: Cleanliness, room comfort
The apartment was freshly renovated and excellently appointed. It was clean and the location was second to none. Road noise is loud all night though but the soundproofing gets rid of most of it! Overall excellent!
Stayed 4 nights in Sep 2025

10/10 Excellent

Shu

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This apartment is very new and everything is in excellent working conditions, generous rain shower, AC for heating and cooling, washer and dryer, and it’s in city center, the layout makes it noise free, especially you want to take a nap at night. Bathroom has heating floor. The ideal location makes calling uber or order Uber eat super easy. You have a small and clean lobby area, you can sit down while waiting for Uber. Mr. Silva is an extremely committed manager, he answers every text message within minutes. He personally came in to greet me and show me all the appliances. I was even allowed to check in 3 hours early because no gust the night before. He is professional, productive and excellent in communication. By the way, he is also handsome! Will book it again next time we in Lisbon and definitely recommend it to all of our family and friends.
Stayed 5 nights in Sep 2025

10/10 Excellent

Kyung Min

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Apartment was clean, modern and well equipped. The staff dropped off a surprise cake to celebrate a birthday. It was a nice touch for a lovely stay. We will definitely stay again in the future.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfectly equipped, very clean, nice decoration, very comfortable. Everything was very neat. I would definitely stay there again in the future. 👌
Stayed 5 nights in Aug 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property is at a perfect location with everything nearby, including the Metro! It’s clean and we thoroughly enjoyed staying here. Communication was very smooth with the team. Would highly recommend and would stay here again on our next visit!
Stayed 6 nights in Aug 2025

10/10 Excellent

Kisha

Travelled with family
Liked: Cleanliness, property conditions & facilities
Location is great! Lots to see, do and eat in walking distance. Underground parking is a bonus. Check-in was seamless thx Yuran! Space is clean, well kept and updated. We are a family of 4 (teens 17 and 13). We were all super comfortable.
Stayed 4 nights in Aug 2025

10/10 Excellent

Lenda

Liked: Cleanliness, room comfort

Amazing apartment in Lisbon, great location

We had the 3 bedroom/3 bath apartment and it was perfect for the 6 members of our family. Very clean, air conditioning worked great, good amenities like our own small washer/dryer. The windows had very good sound proofing to keep out the street noise. The Pizza Hut downstairs was super convenient for our kids who are very picky eaters. The location was great in general with many nearby restaurants and shops. Ben, our host who greeted us, was fantastic. He went over the whole apartment and how to use the amenities. He also sent us restaurant recommendations and helped us book a TukTuk tour. HIGHLY recommend these apartments!
Stayed 4 nights in Aug 2025

10/10 Excellent

JENNIFER, Tampa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location, comfortable place for our family.
Stayed 2 nights in Aug 2025

10/10 Excellent

Salim A, Granite Bay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property . Great location. Very professional team/staff .
Stayed 4 nights in Jul 2025

10/10 Excellent

Bryan WS

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good location for getting around Lisbon. Clean, secure and bright apartment. Many good restaurants in close vicinity. Comfortable beds but needed to move slightly to open/close window shutters. Ben the agent was very friendly, patient and informative.
Stayed 5 nights in Jul 2025

10/10 Excellent

Wendi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were so pleasantly surprised by this hotel! Our apartment was as pictured - something that’s rare these days. Amazing views from the windows. Walkable to everything (mind the hills, though). Lots of space inside! Our little family of 3 was thrilled to have 2 bathrooms and a big refrigerator to hold all of the yummy leftovers from the incredible restaurants nearby. It was our first stay in Lisbon and would definitely book this property again.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, room comfort

Great Place

Beautiful apartment with a great location. Included welcome items like cold bottles of water and fruit. Included soaps, detergents, etc…
Stayed 2 nights in Jul 2025

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Sylvie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment is situated in the best area in Chiado, close to everything. It is beautiful and very clean. Easy to communicate with the management. We arrived earlier so they stored our luggage so we can go visit the city and have lunch
Stayed 3 nights in Jun 2025

10/10 Excellent

Winnie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was very spacious compared to other apartment hotels. Although they don't have a check in counter, check in was very smooth. The area is close to many attractions, it's a nice little gem.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location and the space was a good size, clean and well equipped. Parking was great and communication with the hotel was easy and efficient. We highly recommend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Katherine

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
An amazing, clean, comfortable, convenient, nice place to stay in a wonderful part of Lisbon. The apartment was perfect, in a great location, and the communication was amazing. Would definitely stay here again!
Stayed 2 nights in Jun 2025

10/10 Excellent

Louise Frances

Liked: Cleanliness, property conditions & facilities
Communication was fantastic, lovely appartment, walkable to everything we wanted to see. Highly recommend.
Stayed 3 nights in May 2025

10/10 Excellent

Zach

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment and great location in Chiado. Exceptional service from their team
Stayed 2 nights in May 2025

10/10 Excellent

Faith

Travelled with family
Liked: Cleanliness, room comfort

Best family apartment

Huge apartment. Each room has a bathroom and the dining area was spacious. Had all we needed for a comfortable stay. Would stay again especially since the location is very convenient to get around old Lisbon.
Stayed 2 nights in May 2025

10/10 Excellent

Frederique

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location but a little loud at night. Perfect accommodations.
Stayed 3 nights in Apr 2025

10/10 Excellent

mario, North Vancouver

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
beautiful apartment, very comfortable amenities in a great location to explore lisbon
Stayed 3 nights in Mar 2025

10/10 Excellent

Gerard

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2025