Book Lake hotels

We like the location and our room was absolutely fabulous Unfortunately nobody explained that the room wouldn’t be cleaned at the weekend. However the lady on reception on Saturday night very kindly got me some towels and asked me to leave them outside the room.

The manager was so helpful regarding an earlier check in …nothing was too much trouble.. very kind and felt he had a great customer care attitude.howeverI did feel that his colleague called liz was very rude towards him ..no engagement towards us or another couple she was rolling her eyes and had no interest ..one man show well done very appreciative for his help.room lovely great location

Lovely location and site, clean and presentable. Parking is easy, not only the area as you drive in but also around the site. Bar food in the evening is recommened, small menu but the food is delicious and worth the cost.

Decent hotel for the price, very dated and a little TLC would make the place a great stay! Receptionist staff a little nonchalant but other staff were friendly and helpful

Undergoing renovations during my stay so have to reserve judgement a bit. Room was clean and comfortable and small things do matter. Hot chocolate and biscuits were a much appreciated extra that I wasn’t expecting. WiFi worked fine for me and breakfast was good.

We had booked two overnight stays at the start and end of a cruise. While on bith occasions we arrived at the hotel well ahead of normal check-in time, we only had to wait a short time until our room was available. This was very good as it was tiring after a long journey. The hotel is convenient for cruising from Southampton as it is only a short distance to the ferry terminal, but the hotel provided a complimentary transfer on the embarkation day. However, it at £229 for an overnight stay it is not cheap with breakfast additional. WE didn't have dinner at the hotel, so can't comment, but did have drinks in the bar on our second stay. Not cheap there either, but staff helpful and friendly.