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MARUTAMACHI Crystal Hotel

3.0 star property

Photo gallery for MARUTAMACHI Crystal Hotel

Property entrance
Breakfast area
Exterior
Triple Room
Free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
25 Marutacho, Kyoto, Kyoto, 604-0077
  • Place, Nijล Castle
    โ€ช10 min walkโ€ฌ
  • Place, Kyoto Imperial Palace
    โ€ช13 min walkโ€ฌ
  • Place, Nishiki Market
    โ€ช5 min driveโ€ฌ
  • Airport, Osaka (ITM-Itami)
    โ€ช62 min driveโ€ฌ

Room options

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 3 Single Beds

Standard King Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

Deluxe Triple Room

  • Sleeps 3

Similar properties

About the area

Kyoto

With a stay at MARUTAMACHI Crystal Hotel in Kyoto (Central Kyoto), you'll be within a 5-minute drive of Nijล Castle and Shijo Street. .This hotel is 8.8 mi (14.1 km) from Lake Biwa and 1.1 mi (1.7 km) from Kawaramachi Street.

What's nearby

  • Nijล Castle - 10 min walk - 0.9 km
  • Kyoto International Manga Museum - 12 min walk - 1.0 km
  • Kyoto Imperial Palace - 13 min walk - 1.1 km
  • Kawaramachi Street - 18 min walk - 1.6 km
  • Nishiki Market - 5 min drive - 2.3 km

Getting around

  • Marutamachi Station - 8 min walk
  • Nijo Station - 19 min walk
  • Itami Airport (ITM) - 61 min drive

Restaurants

  • โ€ชใƒขใ‚นใƒใƒผใ‚ฌใƒผ - โ€ฌ1 min walk
  • โ€ชใƒใƒฃใƒผใƒŸใƒณใ‚ฐใƒใƒฃใƒผใƒใƒณ ไธธๅคช็”บๆœฌๅบ— - โ€ฌ1 min walk
  • โ€ช้คƒๅญใฎ็Ž‹ๅฐ† - โ€ฌ2 min walk
  • โ€ชCoCoๅฃฑ็•ชๅฑ‹ ๅ €ๅทไธธๅคช็”บๅบ— - โ€ฌ2 min walk
  • โ€ชๆก”ๆข—ๅฏฟๅธ - โ€ฌ2 min walk

About this property

MARUTAMACHI Crystal Hotel

MARUTAMACHI Crystal Hotel offers 30 accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 30 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100โ€“10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

MARUTAMACHI Crystal Hotel Kyoto
MARUTAMACHI Crystal Kyoto
MARUTAMACHI Crystal
Marutamachi Crystal
MARUTAMACHI Crystal Hotel Hotel
MARUTAMACHI Crystal Hotel Kyoto
MARUTAMACHI Crystal Hotel Hotel Kyoto

MARUTAMACHI Crystal Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 11 out of 29 reviews
Rating 8 - Good. 11 out of 29 reviews
Rating 6 - Okay. 4 out of 29 reviews
Rating 4 - Poor. 3 out of 29 reviews
Rating 2 - Terrible. 0 out of 29 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, service, and rates. The room is a bit on the smaller side, but very convenient to use.
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathrooms are a little small for people over 6 feet tall. Great location. Very friendly staff.
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveller

Stayed 4 nights in Nov 2018

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though small room and no functional windows, it offers a good bathroom and things you need to have a comfortable night sleep. Taking the bus can reach most sights conveniently without transfers.
Stayed 4 nights in Nov 2018

8/10 Good

Ako, Vancouver

Liked: Staff & service, property conditions & facilities
I enioyed how centeal the location is. The breakfast was not the best and they missed our room for housekeeping one of the three days we were there.
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Nice

Great staff, good location
Stayed 7 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice stay

Our stay there was really great! Except we were there since 7am (we took a night bus from Tokyo), and we can't check in until 4pm, even if the room was certainly ready before. Not a lot of choice for vegetarian/vegan people during breakfast except bread and jam. Close to the bus and subway. Really clean, big and value for money. Will certainly come back.
Stayed 4 nights in Jul 2018

4/10 Poor

takuma

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Inexperienced and shy staffs

Staffs are okay, but apparently not experienced. While staying two nights, I didn't feel hospitality and reliability from staff at all.
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Close to the palace and transport. Good breakfast. English a little limited but can handle the basics. Turn left out of the entrance and a number of restaurants are within walking distance.
Stayed 2 nights in Jul 2018

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New hotel in a good location

+ new hotel + great location with easy access to local transport - strict check in/check out times - limited time for breakfast (7-830am)
Stayed 1 night in Jul 2018

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, great location

Very new hotel on great location. Easy to get around from the hotel with bus stops and tube stations nearby. The only downsides were the strict check in/check out times and the limited time for breakfast (7-830am)
Stayed 2 nights in Jul 2018

8/10 Good

Sachiko

Stayed 1 night in Nov 2025

8/10 Good

YUKO

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
ๅฟ…่ฆๆœ€ไฝŽ้™ใฎใ‚ขใƒกใƒ‹ใƒ†ใ‚ฃใ‚‚ๆœ‰ใ‚Šใ‚นใ‚ฟใƒƒใƒ•ใฎๆ–นใ‚‚ไธๅฏงใซๅฏพๅฟœใ—ใฆใ„ใŸใ ใใพใ—ใŸใ€‚
Stayed 1 night in Nov 2025

8/10 Good

WAKAKO

Travelled with group
Stayed 2 nights in Nov 2025

10/10 Excellent

Yoichiro

Stayed 1 night in Oct 2025

6/10 Okay

Daisuke

Business traveller
Liked: Cleanliness, property conditions & facilities
ใŠๅŸŽใŒใ‚ใ‚Šใ€GOOD
Stayed 1 night in Oct 2025

10/10 Excellent

Lucรญa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable
Stayed 1 night in Oct 2025

10/10 Excellent

akiyoshi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

yuka

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Disliked: Staff & service
Stayed 1 night in Nov 2019

8/10 Good

haruki

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ๆธ…ๆฝ”ใชใƒ›ใƒ†ใƒซ

ใƒ“ใ‚ธใƒใ‚นใง1ๆณŠใ—ใพใ—ใŸใ€‚ๅœฐไธ‹้‰„ใฎ้ง…ใ‹ใ‚‰ใฏๅฐ‘ใ—ๆญฉใใพใ™ใŒไพฟๅˆฉใชๅ ดๆ‰€ใซใ‚ใ‚‹ใŸใ‚ใ€ๅค–ๅ‡บใ™ใ‚‹้š›ใฎใ‚นใƒˆใƒฌใ‚นใฏใ‚ใ‚Šใพใ›ใ‚“ใงใ—ใŸใ€‚้žๅธธใซๆ–ฐใ—ใ„ใƒ›ใƒ†ใƒซใชใฎใงใ™ในใฆใŒๆธ…ๆฝ”ใงใ—ใŸใ€‚ใ‚ณใ‚นใƒˆใƒ‘ใƒ•ใ‚ฉใƒผใƒžใƒณใ‚นใฏ้ซ˜ใ„ใจๆ€ใ„ใพใ™ใ€‚
Stayed 1 night in Sep 2019

8/10 Good

Hyeong Ho

Liked: Cleanliness, property conditions & facilities, room comfort

์ „๋ฐ˜์ ์œผ๋กœ ์ •๋ง ์ข‹์€๋ฐ ํ•œ๊ฐ€์ง€๊ฐ€...

์ œ๊ฐ€ ๊ฐ”์„๋•Œ ๊ธฐ์ค€์œผ๋กœ ์ฒดํฌ์ธ์ด 4์‹œ๋ผ ์กฐ๊ธˆ ๋Šฆ์€ ๊ฒฝํ–ฅ์ด ์žˆ๊ณ ์š” ๊ฑด๋ฌผ ์ž์ฒด๋Š” ๊น”๋”ํ•˜๊ณ  ๊ฑด๋ฌผ ์ „์ฒด๊ฐ€ ๊ธˆ์—ฐ๊ตฌ์—ญ์ž…๋‹ˆ๋‹ค. ์š•์‹ค๋„ ๋„ˆ๋ฌด ์ž‘์ง€ ์•Š์•˜๊ณ  ๋ฐฉ๋„ ์ข‹์•˜์–ด์š” ๊ฐœ์ธ์ ์œผ๋กœ ์•„์นจ ์กฐ์‹์ด ์ƒ๊ฐ๋ณด๋‹ค ๊ดœ์ฐฎ์•„์„œ ๊นœ์ง ๋†€๋ž์–ด์š” ์•ˆ๋จน์œผ๋ฉด ์ •๋ง ์†ํ•ด๋ผ ์ƒ๊ฐ๋˜์š” ์ฃผ๋ณ€์— ๊ฐ„๋‹จํ•œ ๋ฐฅ์ง‘์ด ์žˆ๊ณ  ํŽธ์˜์ ๋„ ๊ฐ€๊นŒ์›Œ์š” ๋ฒ„์Šค์ •๋ฅ˜์žฅ๋„ ๊ฐ€๊น๊ณ  ๋‹ˆ์กฐ์„ฑ๊นŒ์ง€๋Š” ๊ฑธ์–ด๊ฐˆ๋งŒ ํ•ด์š” ๋‹ค๋งŒ ๋ชจ๋“ ๋ฐฉ์ด ๊ทธ๋ ‡์ง€๋Š” ์•Š๊ฒ ์ง€๋งŒ ์ฐฝ๋ฌธ์ด ์˜คํ”ˆ์ด ์•ˆ๋ฉ๋‹ˆ๋‹ค. ํ™˜๊ธฐ๊ฐ€ ํž˜๋“ค๊ณ  ์ฑ„๊ด‘์ด ๊ทธ๋ฆฌ ์ข‹์ง€๋Š” ์•Š์•„์š” ๋งˆ์ง€๋ง‰์œผ๋กœ ์ •๋ง ํฐ ๋‹จ์ ์€ ์ฃผ๋ณ€์— ๋ณ‘์›์ด ์žˆ์–ด์„œ ๊ตฌ๊ธ‰์ฐจ๊ฐ€ ๋งŽ์ด ๋‹ค๋…€์š” ๋ฐฉ์Œ์ด ์•ˆ๋˜์„œ ์˜ˆ๋ฏผํ•˜์‹  ๋ถ„๋“ค์€ ๋ฐค์— ์ฃผ๋ฌด์‹œ๊ธฐ ํž˜๋“ค ์ˆ˜๋„ ์žˆ์„๊ฒƒ ๊ฐ™์•„์š”
Stayed 3 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness

้“่ทฏใฎ้จ’้ŸณใŒ่žใ“ใˆใ‚‹ใŒ่จฑๅฎน็ฏ„ๅ›ฒ

ๆ–ฐใ—ใ„ใƒ›ใƒ†ใƒซใง่จญๅ‚™ใ‚„ๅฏๅ…ทใฏ่‰ฏๅฅฝใ€‚ใŸใ ใ—้“่ทฏใฎ้จ’้ŸณใŒ่žใ“ใˆใ‚‹ใฎใŒ้›ฃ็‚นใ€‚่€ณๆ “ใงๅฏพๅฟœใงใใ‚‹ใฎใงใพใ‚่จฑๅฎน็ฏ„ๅ›ฒใ‹ใชใ€‚ๆœ้ฃŸใฏ็„กๆ–™ใจๆ€ใˆใฐ็ดๅพ—ใงใใ‚‹ใŒใƒปใƒปใƒปใ€‚็ทใ˜ใฆไพกๆ ผ็›ธๅฟœใฎๆธ…ๆฝ”ใชใƒ“ใ‚ธใƒใ‚นใƒ›ใƒ†ใƒซใ€‚
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Stayed 4 nights in Oct 2018