Cross Hotel Kyoto

3.5 star property

Photo gallery for Cross Hotel Kyoto

Exterior detail
Front of property - evening/night
Breakfast, lunch, dinner served; Mediterranean cuisine
Reception
[NON SMOKING] Premium Suite

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kyoto, 604-8031
  • Nishiki Market
    ‪8 min walk‬
  • Kyoto Imperial Palace
    ‪3 min drive‬
  • Kiyomizu Temple
    ‪4 min drive‬
  • Osaka (ITM-Itami)
    ‪45 min drive‬

Room options

[NON SMOKING] Standard Double Room

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

[NON SMOKING] Premium Suite

  • 76 sq m
  • Sleeps 4
  • 2 Large Twin Beds

[NON SMOKING] Japanese Suite

  • 70 sq m
  • Sleeps 7
  • 2 Large Twin Beds

[NON SMOKING] Standard King Room

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

[NON SMOKING] Deluxe King Room

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

[NON SMOKING] Accessible Twin

  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

[NON SMOKING] Deluxe Corner Twin Room

  • 41 sq m
  • Sleeps 5
  • 2 Twin Beds

[NON SMOKING] Deluxe Corner King Room

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

[NON SMOKING] Deluxe Family Twin Room

  • 47 sq m
  • Sleeps 6
  • 2 Twin Beds

[NON SMOKING] Deluxe Twin Room

  • 32 sq m
  • Sleeps 5
  • 2 Twin Beds

[NON SMOKING] Deluxe Twin Room Plus

  • 37 sq m
  • Sleeps 4
  • 2 Twin Beds

[NON SMOKING] Superior Twin Room with Sofa bed

  • 30 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

[NON SMOKING] Standard Twin Room

  • 25 sq m
  • Sleeps 4
  • 2 Twin Beds

[NON SMOKING] Standard Queen Room

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

[NON SMOKING] Superior Twin Room

  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

[NON SMOKING] Superior King Room

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Kyoto

With a stay at Cross Hotel Kyoto, you'll be centrally located in Kyoto, steps from Kawaramachi Street and within a 10-minute walk of Shijo Street. .This hotel is 0.9 mi (1.5 km) from Nishiki Market and 1.3 mi (2 km) from Kyoto Imperial Palace.

What's nearby

  • Kawaramachi Street - 1 min walk - 0.0 km
  • Nishiki Market - 7 min walk - 0.7 km
  • Shijo Street - 8 min walk - 0.7 km
  • Kiyomizu Temple - 3 min drive - 1.7 km
  • Kyoto Imperial Palace - 6 min drive - 2.0 km

Getting around

  • Sanjo Station - 4 min walk
  • Sanjo Keihan Station - 5 min walk
  • Itami Airport (ITM) - 64 min drive

Restaurants

  • ‪猫カフェMOCHA 京都ロフト店 - ‬1 min walk
  • ‪bar moon walk 河原町店 - ‬2 min walk
  • ‪六曜社 - ‬1 min walk
  • ‪カレーハウスCoCo壱番屋 - ‬1 min walk
  • ‪京都ダイニング 正義 - ‬1 min walk

About this property

Cross Hotel Kyoto

Riverfront hotel with a 24-hour front desk and a coffee shop
Cross Hotel Kyoto offers 301 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, bidets, and toilets with an electronic bidet. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 301 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services.
Satisfy your appetite with Mediterranean cuisine at KIHARU Brasserie, a brasserie which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
KIHARU Brasserie - This brasserie specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,300 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • KIHARU Brasserie

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 9 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CROSS HOTEL
CROSS KYOTO
Cross Hotel Kyoto Hotel
Cross Hotel Kyoto Kyoto
Cross Hotel Kyoto Hotel Kyoto

Cross Hotel Kyoto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1196 out of 1457 reviews
Rating 8 - Good. 211 out of 1457 reviews
Rating 6 - Okay. 37 out of 1457 reviews
Rating 4 - Poor. 6 out of 1457 reviews
Rating 2 - Terrible. 7 out of 1457 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

ilan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of 3 throughly enjoyed this hotel and the location. We would stay here again. It is so convenient to be able to walk everywhere from there. You are minutes walk from train station, Uniqlo, all the restaurants, close to Gion. After a long day of sightseeing, it was nice to come back and enjoyed all the delicious food around the hotel. We chose the superior twin room. Twin bed was a bit small for myself and my son, and they were kind to suggest that we make the 2 twins into a king. That turned out perfect for 3 people. The extra space was great for our family. Plus, their breakfast buffet was delicious. Just excellent for our 1st trip to Kyoto.
Stayed 3 nights in Nov 2024

10/10 Excellent

Cord

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay
Stayed 2 nights in Jan 2025

10/10 Excellent

suping

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

John P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Chi Ming

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Center of Gion area, shopping , food, trains and bus are all in walking distance. Rooms are nice and clean. Breakfast buffet has many choices but not much of meat rotation but is still very good.
Stayed 4 nights in Jan 2025

10/10 Excellent

Vanessa

Liked: Staff & service
Stayed 4 nights in Jan 2025

10/10 Excellent

Kelvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, staff was kind and the lobby/lounge area was a nice place to sit and relax outside the room. It felt like a peaceful resort when in the lobby lounge area. Would stay here again in the future
Stayed 2 nights in Jan 2025

10/10 Excellent

IMINE

Stayed 5 nights in Jan 2025

10/10 Excellent

Jaqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location since sanjo station was near by for transport to other areas of the city and lots of things to do around the area for fun and eating/drinking. The hotel itself was very clean and the staff super friendly. Really enjoyed my time there.
Stayed 7 nights in Jan 2025

10/10 Excellent

JungHwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve ever stayed at! The staff was helpful and available. The rooms were high-quality, clean, and well-maintained. The location is fantastic and situated in downtown Kyoto. It is very walkable! A great experience overall!
Stayed 6 nights in Jan 2025

10/10 Excellent

stefen

Stayed 4 nights in Dec 2024

10/10 Excellent

Francisco

Very good
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

tae ho

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Aj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping center and train station
Stayed 1 night in Jan 2025

10/10 Excellent

Julie

Nice and easy to use
Stayed 3 nights in Jan 2025

10/10 Excellent

Eve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here. Great location. Definitely would recommend
Stayed 4 nights in Jan 2025

10/10 Excellent

Jodie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would definitely stay at the Cross Hotel in Kyoto again. It was very well appointed, clean, relaxing and convenient.
Stayed 5 nights in Jan 2025

10/10 Excellent

Consuelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has been consistently impeccable with everything that they offer. Great for families.
Stayed 7 nights in Jan 2025

10/10 Excellent

Lorenza

Stayed 4 nights in Jan 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean, friendly staff
Stayed 10 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025