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Kyoto Hotel SANOYA

3.5 star property

Photo gallery for Kyoto Hotel SANOYA

Exterior
Public bath
Reception
Minibar, in-room safe, blackout curtains, iron/ironing board
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Housekeeping
  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Laundry

Explore the area

View map
539 Higashishiokoji-cho, Higashinotoind, Shimogyoku, Kyoto, Kyoto, 600-8216
  • Place, Kyoto Tower
    ‪3 min walk‬
  • Place, Kawaramachi Street
    ‪4 min walk‬
  • Place, Kiyomizu Temple
    ‪4 min drive‬
  • Airport, Osaka (ITM-Itami)
    ‪42 min drive‬

Room options

View all photos for Japanese Style Room 10 Tatami mats Non-smoking

Minibar, in-room safe, blackout curtains, iron/ironing board

Japanese Style Room 10 Tatami mats Non-smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Room 14 Tatami mats Non-smoking

Japanese Style Room 14 Tatami mats Non-smoking

Japanese Style Room 14 Tatami mats Non-smoking

  • 42 sq m
  • City view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese Style Room 20 Tatami mats Non-smoking

Japanese Style Room 20 Tatami mats Non-smoking

Japanese Style Room 20 Tatami mats Non-smoking

  • 58 sq m
  • City view
  • Sleeps 8
  • 8 Twin Futons

Japanese Style Room (10 Tatami)

  • Sleeps 4

Japanese Style Room (20 Tatami Mats)

  • Sleeps 8

Japanese Style Room(14 Tatami)

  • Sleeps 6

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About the area

Kyoto

A stay at Kyoto Hotel SANOYA places you in the heart of Kyoto, within a 5-minute walk of Kyoto Tower and Kawaramachi Street. .This family-friendly ryokan is 1.4 mi (2.3 km) from Nishiki Market and 1.6 mi (2.6 km) from Kiyomizu Temple.

What's nearby

  • Kyoto Tower - 3 min walk - 0.3 km
  • Kawaramachi Street - 4 min walk - 0.4 km
  • Nishiki Market - 3 min drive - 2.3 km
  • Kiyomizu Temple - 4 min drive - 2.5 km
  • Fushimi Inari Shrine - 4 min drive - 3.6 km

Getting around

  • Kyoto Station - 1 min walk
  • Gojo Station - 10 min walk
  • Kansai Intl. Airport (KIX) - 87 min drive

Restaurants

  • ‪イノダコーヒ - ‬2 min walk
  • ‪酔心 - ‬2 min walk
  • ‪京を味わう個室空間 うぐいす - ‬1 min walk
  • ‪チファジャ 京都駅前店 - ‬1 min walk
  • ‪麺屋 聖 京都駅前店 - ‬1 min walk

About this property

Kyoto Hotel SANOYA

Family-friendly ryokan with a full-service spa and a 24-hour front desk
Kyoto Hotel SANOYA offers 45 accommodations with minibars and laptop-compatible safes. Full-sized refrigerators/freezers and coffee/tea makers are provided.

Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets. This Kyoto ryokan provides complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. Public bath/onsen services include an indoor public bath (no minerals) and a yukata (Japanese robe).
Make yourself at home in one of the 45 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.
Pamper yourself with a visit to the spa, which offers massages. Additional features at this ryokan include complimentary wireless internet access, an arcade/game room, and a ballroom.
Japanese breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Japanese breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 2,000 per day)

Food and drink

  • Daily Japanese breakfast available 7:00 AM to 9:00 AM for a fee: JPY 2,200 for adults and JPY 2,200 for children
  • Coffee and tea in common areas
  • Kaiseki meal

Things to do

  • Arcade/game room
  • Full-service spa
  • Playground

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's toys
  • In-room full-sized refrigerator/freezer
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Full-service spa

  • In-room massages
  • Public indoor bath (no minerals)
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Ballroom
  • Designated smoking areas
  • Genkan (entryway)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Fusuma (room partition)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Tatami (woven mat) flooring
  • Tokonoma (alcove)
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for Japanese breakfast: approximately JPY 2200 for adults and JPY 2200 for children
  • Self parking fee: JPY 2000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Sanoya Inn
Kyoto Hotel Sanoya Inn
Kyoto Sanoya
Hotel SANOYA
Sanoya Kyoto
Kyoto Hotel SANOYA Kyoto
Kyoto Hotel SANOYA Ryokan
Kyoto Hotel SANOYA Ryokan Kyoto

Kyoto Hotel SANOYA Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 76 out of 168 reviews
Rating 8 - Good. 74 out of 168 reviews
Rating 6 - Okay. 15 out of 168 reviews
Rating 4 - Poor. 3 out of 168 reviews
Rating 2 - Terrible. 0 out of 168 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very much enjoyed the Ryokan experience while being in the centre of the city. The onsen was great and had lots of guidance on how to use things properly. Great choice of pyjamas, too!
Stayed 1 night in Jun 2025

6/10 Okay

Tsuruko

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Stayed with a group of my family friends, and it's located conveniently in front of Kyoto sta. We could experienced a traditional Japanese ryokan with reasonable price. The facility was bit old but farely well-maintained.
Stayed 2 nights in Mar 2025

10/10 Excellent

Joseph

Stayed 1 night in Oct 2024

10/10 Excellent

Ki Yoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Thu

Travelled with family and small children
Liked: Cleanliness, staff & service
Has public bath with good open hours. Reasonably clean. Will come back.
Stayed 3 nights in Aug 2024

6/10 Okay

Maryam

Travelled with family

An average hotel. No coffee 😔

This is a very average hotel. Location is good, close to Kyoto station but far from night life. The cleanness in the room is decent but the lobby has a bad smell, kind of like old smoke. Pillows are very uncomfortable. The public bath is nice and clean. There is no coffee in the room or in the lobby, you should go and buy coffee in the morning. They provide Japanese style PJ and free beer in the afternoon which is nice.
Stayed 3 nights in Dec 2023

10/10 Excellent

Lin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff.
Stayed 3 nights in Aug 2023

10/10 Excellent

Michelle

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Close to all the transportation and restaurants.
Stayed 3 nights in Apr 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient Location, Clean Rooms, Hot Public Baths

Our stay at Hotel Sanoya in Kyoto was very enjoyable. The hotel is conveniently located close to Kyoto Station and the staff was extremely helpful, professional and friendly. The rooms are Japanese style with tatami and futons, which is exactly how I like it. The rooms were very clean and I did NOT detect any cigarette smoke smell (which can be a consideration in Japanese hotels). The public bath was spacious and hot, though our room also had a private bath tub/shower as well. As a tip, Kyoto Station is big, so in order to find the most convenient exit, head towards the "Porta" section of the station head out Exit A5 and turn left before crossing the street. The hotel is right there! Alternatively, if you want to hit up a combini, Exit A3 takes you out right next to FamilyMart and you just cross the street (with Kyoto tower on your left) afterward to get to the hotel.
A 5-person room
Stayed 2 nights in Apr 2022

4/10 Poor

Pahoua

Disliked: Property conditions & facilities, room comfort

Outdated, smelly, bad futons

Was very disappointed that the mattress was uncomfortable to sleep on. The pillow was small and flat. Didn’t like the open area in lobby for smoking, it made the whole lobby smell!! We got the room with shower and bathroom which was a good idea but it room was outdated and shower and toilet was in different corner of the room. The doors and floor are so thin that we could hear everything around us!
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

I really enjoyed my stay there
Stayed 3 nights in Dec 2018

8/10 Good

GRACE, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice experience with a Ryokan

the location was great. close to the station. the staff were great and friendly. the rooms were comfortable. if you're not used to sleeping on the floor, it might be a problem. but for the experience it was great. Couldn't do it for more than a couple of nights.
Stayed 3 nights in Aug 2018

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grandsons first trip

Great Japanese breakfast. Location is very convenient.

4/10 Poor

Kory , La Jolla, CA

Disliked: Cleanliness, property conditions & facilities, room comfort

Wahitsu (Japanese room)

We booked for a Japanese room but it was very small and was far from a Japanese room as I know of it. The room had very poorly repaired and scratched-all-over furniture. The room was the same floor with the sub-kitchen and very noisy. Staff was very kind and helpful, the only positive point. Will only recommend to the homeless person.

8/10 Good

Verified traveller

Liked: Staff & service

Very close to Kyoto Station. Convenient transport

Minimal facilities in room. Best thing is location.

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable, old world charm

We were very pleased with the Ryokan style room. The comfortable futons were laid out by staff at 7:30 pm, there were various size robes and slippers available in room. The public bath was clean and tasteful. The Japanese traditional breakfast was delicious, and added an old world charm to our whole experience. The staff speaks very little English but enough to patiently make our needs known. It was located in walmi g distance to the train station which made it easy to get around.We would definately stay there again.

8/10 Good

W from Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value, location, comfortable room.

The staff are very helpful and meals are all delicious.

10/10 Excellent

John, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to the train station

It is clean and has big space. The hotel staff is very nice. All of our family members are happy for staying 4 night there. The only thing I am not happy is that the restaurant is not a walk-in place. You have to reserve the food before you can get in. The restaurant staff does not know english at all. But it doesn't matter. There are huge food selections in the train station. It only take 1 min to walk there.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely ryokan experience

Great for an authentic Japanese experience. Very close to Kyoto station. If you want their evening meal you should request that by 6pm the night before

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

SIEW NEO, Singapore

Liked: Staff & service

One night stay in Kyoto

Stayed one night. Overall quite good .Tried the public bath in hotel , which is quite relaxing. Hotel name on the front of building very small , so have to watch out for it , as I missed the name twice !!

8/10 Good

DIEP TN, Vietnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location

Futon room is spacious and comfort except the bathroom is pretty small and old

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fantastic traditional Japanese style room.

The hotel, though a bit old, does not show it's age and is very elegant and clean. the staff are really nice and helpful.

6/10 Okay

FUNG LING, Hong Kong

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Family stay

Convenient location, bathroom is very clean, staff attitude is positive and helpful. Hotel condition is old, we could hear people chatting from the other side of the room clearly. My husband went down to the front desk to file a complaint in the middle of the night and it was addressed immediately. Breakfast is traditional Kyoto style, nice presentation and tasted good.

10/10 Excellent

Imelda, Jakarta,Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sanoya Hotel by Kyoto Station

We choose a Ryokan style room. It was very big and interesting with Tatami matts and sliding partitions. The service was fine and the staff were very friendly and helpfull. The authentic Japanese breakfast was a great experience. I would recommend for ryokan experience. The only negative feature was that there was a smell in the toilet area which was detectable when we entered the room.