6/10 Okay
Md Saidur
Travelled with partner
12 Nov 2025
1. Too many mosquitos in the room, did bite both of us
2. One afternoon there were no Swimming towel available, no apologies by the staff, instead she seemed disturbed when I questioned the unavailability
3. Not professional dealing and no sign of communication in English for a 4 star hotel
4.Lift wasn't functional for sometime one day
5. Renovation interruption- some of the rooms were being renovated including the one opposite to ours, stuff outside and smell of colour all over the room entrance
6. Cleanliness in shower and toilet is very much questionable
7.Free shuttle is not as simple as it advertised, needs to be transparent
8. Our main door lock was hard to open from inside, jammed
9. No shampoo first 2days and only one shower cap was provided each time for two of us.
This shouldn't be experienced in a 4-star hotel. Only good view and a good swimming pool cant be enough to justify their poor maintenance



Md Saidur
Stayed 3 nights in Nov 2025






























