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Mercure Kota Kinabalu City Centre

Hotel Class
4 out of 5

Information

Reviews

4.0 / 5Good
355 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Suria Sabah Shopping Mall
    6 min walk
  • Popular Location
    Wisma Merdeka
    7 min walk
  • Popular Location
    Jesselton Point Ferry Terminal
    8 min walk
  • Airport
    Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    10 min drive
Photo gallery

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Book online or call:

1800 781 504
  • Superior Room

    Room Amenities

    • Sleeps 2
    More details
  • Superior Room

    Room Amenities

    • Sleeps 2
    More details
  • Superior Room, View

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Suite, 1 Bedroom

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Executive Suite

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Suite, 2 Bedrooms

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Suite, 3 Bedrooms

    Room Amenities

    • Sea view
    • Sleeps 5
    More details

About this area

Kota Kinabalu

Located by the sea, Mercure Kota Kinabalu City Centre is in Kota Kinabalu's Downtown Kota Kinabalu neighborhood, an area with good shopping. Jesselton Point Ferry Terminal and Sutera Harbour are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Imago Shopping Mall and Gaya Street Sunday Market. Check out an event or a game at Likas Stadium, and consider making time for Anjung Samudera, a top attraction not to be missed. Our guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Popular Location
    Suria Sabah Shopping Mall - 6 min walk
  • Popular Location
    Gaya Street Sunday Market - 7 min walk
  • Popular Location
    Wisma Merdeka - 7 min walk
  • Popular Location
    Jesselton Point Ferry Terminal - 8 min walk
  • Popular Location
    Kota Kinabalu Wetlands Centre - 4 min drive

Getting around

  • Tanjung Aru Station - 6 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 10 min drive

Restaurants

  • Fratini's – Restaurant offering Italian cuisine. Serves lunch and dinner. Kids' menu available.
  • Mou Passant – Restaurant offering international cuisine. Serves breakfast, lunch, and dinner.
  • Compass – Rooftop bar. Open for happy hour.

About this property

Mercure Kota Kinabalu City Centre

This smoke-free hotel features 2 restaurants, an outdoor pool, and 2 bars/lounges. WiFi in public areas is free. Other amenities include a fitness center, a coffee shop/café, and self parking. All 310 rooms offer free WiFi, 24-hour room service, and flat-screen TVs with cable channels. Other amenities available to guests include minibars, rainfall showerheads, and coffee makers.

Policies

Check-in

Check-in between 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.

Pets

  • Pets not allowed

Payment types

Important information

Fees

 
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 65 for adults and MYR 32.5 for children (approximately)
  • Self parking fee: MYR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Mercure Kota Kinabalu City Centre opening June 2016 Hotel
  • Mercure Kota Kinabalu City Centre opening June 2016
  • Mercure Kota Kinabalu City Centre Opening September 2016 Hotel
  • Mercure Opening September 2016 Hotel
  • Mercure Kota Kinabalu City Centre Opening September 2016
  • Mercure Opening September 2016
  • Mercure Kota Kinabalu City Centre Opening November 2016 Hotel
  • Mercure Opening November 2016 Hotel
  • Mercure Kota Kinabalu City Centre Opening November 2016
  • Mercure Opening November 2016

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking

  • Self parking (surcharge)

Food and Drink

  • Food and drink
  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 65 for adults and MYR 32.5 for children
  • 2 restaurants and 1 coffee shop/café
  • 2 bars/lounges
  • 24-hour room service

Activities

  • Pool
  • Fitness centre/gym

Family friendly

  • Outdoor pool
  • Family property
  • Free WiFi

Conveniences

  • Elevator/lift

Guest Services

  • Laundry service
  • 24-hour front desk
  • Concierge
  • Porter/bellhop

Business Services

  • Meeting Rooms

Accessibility

  • Accessible path of travel
  • Accessible bathroom
  • In-room accessibility

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Shower
  • Hair dryer
  • Private bathroom
  • Towels
  • Linens
  • Free toiletries

Entertainment

  • Flat-screen TV
  • Cable channels

Food and Drink

  • Coffee/tea maker
  • Refrigerator

More

  • In-room safe
  • Iron/ironing boards
  • Connecting/adjoining rooms available
  • Desk

Nearby activities

Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

    Where to eat

    Where to eat
    Fratini's – Restaurant offering Italian cuisine. Serves lunch and dinner. Kids' menu available.
    Mou Passant – Restaurant offering international cuisine. Serves breakfast, lunch, and dinner.
    Compass – Rooftop bar. Open for happy hour.
    5 - Excellent
    112
    4 - Good
    160
    3 - Okay
    49
    2 - Mediocre
    23
    1 - Poor
    11
    4.0
    Cleanliness
    4.0
    Service and Staff
    3.8
    Amenities
    4.0
    Property condition

    1/5

    Bad experience

    The housekeeping is terrible, floors and side of sink with visible dust left. The cloths hanger was left on toilet door when we entered the room. We can hear the neighbor's showering sound. The sound their toilet door were opened and closed. We called the front desk to ask for another room. They promised to check the availability and will call us back. Waited from 11pm till 12++ midnight. Nobody calls, we called the front desk twice, nobody pick up the phone. The sound insulation is so bad that we could hear the next room's tv and talking noise. The breakfast, I was watching the ants on table when eating my food. I will definitely not returning here again.

    Stayed 1 night in Jun. 2019

    5/5 Excellent

    Impressive 2 bedroom suit with ocean view

    We booked and stayed at 2 bedroom suit, the room is spacious and fantastic which is suitable for the family. And we felt like home with spectacular ocean view. Location wise is super convenience with walking distance to Suria shopping arcade and Gaya rd. Only 2 cons are A) the stink from sewer in the bathroom, and B) no soap holder in the shower box (we needed to put all amenities on the floor), these 2 shall be improved.

    Stayed 3 nights in Jun. 2019

    3/5

    Not so Mercure Standard

    Windows over looking at another room and can clearly see through what’s the other room is doing, big privacy issue. Sound proof is very poor, I can literally hear what’s next door is talking

    Stayed 2 nights in Jun. 2019

    4/5 Good

    Great location if you plan to do Island Hopping and water activities from the Jesselton Point. Just 3 mins walking distance!

    Stayed 3 nights in Jun. 2019

    2/5

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Jun. 2019

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