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MainStay Suites Knoxville North I-75

2.5 star property

Photo gallery for MainStay Suites Knoxville North I-75

Hypo-allergenic bedding, pillow-top beds, individually decorated
Lobby
Fitness facility
Lobby
Free daily self-service breakfast

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
144 Merchants Dr, Knoxville, TN, 37912
  • Place, Knoxville Expo Center
    ‪4 min drive‬
  • Place, University of Tennessee
    ‪6 min drive‬
  • Place, Neyland Stadium
    ‪7 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪22 min drive‬

Room options

View all photos for Room, 2 Double Beds, Smoking

Room, 2 Double Beds, Smoking

Room, 2 Double Beds, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Smoking (Efficiency)

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Smoking (Efficiency)

8.0 out of 10
Very good
(4 reviews)
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Smoking (Efficiency)

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 1 Queen Bed, Smoking (Efficiency)

  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Smoking (Efficiency)

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 2 Queen Beds, Smoking (Efficiency)

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Suite, 1 King Bed, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Full-sized fridge, microwave, stovetop, dishwasher

Suite, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 58 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 2 Double Beds, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Efficiency)

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 2 Queen Beds, Accessible, Non Smoking (Efficiency)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Standard Room, 1 Queen Bed, Non Smoking

7.6 out of 10
Good
(21 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(16 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Knoxville

With a stay at MainStay Suites Knoxville North I-75, you'll be centrally located in Knoxville, within a 10-minute drive of University of Tennessee and Knoxville Convention Center. .This hotel is 5.4 mi (8.7 km) from Neyland Stadium and 6 mi (9.7 km) from Thompson–Boling Arena.

What's nearby

  • Knoxville Expo Center - 4 min drive - 2.4 km
  • Knoxville Convention Center - 5 min drive - 8.9 km
  • University of Tennessee - 6 min drive - 9.2 km
  • Neyland Stadium - 7 min drive - 10.6 km
  • Thompson–Boling Arena - 8 min drive - 10.9 km

Getting around

  • McGhee Tyson Airport (TYS) - 23 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Cracker Barrel - ‬4 min walk
  • ‪Popeyes Louisiana Kitchen - ‬20 min walk
  • ‪Austin's Steak & Homestyle Buffet - ‬13 min walk
  • ‪Ingles Market - ‬7 min walk

About this property

MainStay Suites Knoxville North I-75

MainStay Suites Knoxville North I-75 offers 86 accommodations with washers/dryers and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and hair dryers.

This Knoxville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on a limited basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 86 individually decorated guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Your room comes with a pillowtop bed. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and wedding services. This hotel also features a television in a common area, a banquet hall, and a vending machine.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. A complimentary self-serve breakfast is served daily from 6 AM to 9 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Knoxville? This hotel has 904 square feet (84 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary self-serve breakfast is served each morning between 6 AM and 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 6 AM to 9 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (limited availability)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 904 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per pet, per night

Service animals are welcome, and are exempt from fees

2 total (up to 25 lbs per pet)

Pets cannot be left unattended

Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 10.0 per day

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mainstay Suites Hotel Knoxville

Mainstay Suites Knoxville

Mainstay Suites Aparthotel Knoxville

Mainstay Suites Aparthotel

Mainstay Suites

Mainstay Suites

Mainstay Suites Knoxville I 75

MainStay Suites Knoxville North I 75

MainStay Suites Knoxville North I-75 Hotel

MainStay Suites Knoxville North I-75 Knoxville

MainStay Suites Knoxville North I-75 Hotel Knoxville

MainStay Suites Knoxville North I-75 Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 275 out of 792 reviews
Rating 8 - Good. 232 out of 792 reviews
Rating 6 - Okay. 122 out of 792 reviews
Rating 4 - Poor. 97 out of 792 reviews
Rating 2 - Terrible. 66 out of 792 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Niketa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean. Linens were soft and substantial. Bed was comfortable
Stayed 1 night in Jan 2026

6/10 Okay

Ryan

Stayed 1 night in Jan 2026

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff were great and friendly. Room was nice, spacious and well stocked. The area has several gas stations, Hooters, Starbucks, cracker barrel and many other places within 5 min walk. But whoever designed your hotel does not care about those with disabilities. your handicapped rooms are almost the farthest rooms from the front door and elevator (I counter 130 steps to front desk. I was told all handicapped accessible rooms were the same distance just on different floors) and the shower was not even accessible. It just had a regular tub that had a grab bar. Very sad. The neighborhood was also a bit sketchy with several homeless people in the parking lot, and 1 who followed me in the hotel. Very urban vibe and bus stop right there.
Stayed 1 night in Dec 2025

10/10 Excellent

Barbara

Stayed 1 night in Dec 2025

10/10 Excellent

Charles

Liked: Cleanliness, property conditions & facilities
The room was very clean. Bed linens showed some wear, but everything was nice and clean including the bath room. The staff was beyond friendly and helpful. The breakfast was minimal, but overall I thought this was a great value.
Stayed 1 night in Dec 2025

6/10 Okay

Howard

Liked: Staff & service
Disliked: Amenities
The staff was OK. The room had roaches. Had to get spray from front desk.
Stayed 2 nights in Dec 2025

10/10 Excellent

Frank

Room was clean
Stayed 1 night in Nov 2025

10/10 Excellent

Jamontae

Stayed 2 nights in Nov 2025

10/10 Excellent

Cary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was well furnished and the kitchenette also included all cooking and eating utensils. Parking was convenient,check in was quick and easy, room was clean and well maintained. Will stay here again when In Knoxville.
Stayed 1 night in Nov 2025

4/10 Poor

Rudy

Disliked: Cleanliness, property conditions & facilities
Yes, the room was neglected, bed covers with hole kind of cigarette burn, ceiling title with stained, floor looking dirty. When the door to the room got open stank so bad.
Stayed 1 night in Nov 2025

4/10 Poor

Haley

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There was layers of nastiness in every corner of the lobby, elevator and hotel room…especially the bathrooms. The hallways were lined with air fresheners, obviously trying to cover up a smell but so many to give you a headache. This is not the hotels fault necessarily, but at arrival there were people who appeared to be living in their car right outside our window. I do not recommend this hotel.
Stayed 1 night in Nov 2025

2/10 Terrible

Jason, Ponder

Stayed 4 nights in Nov 2025

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Jason, Ponder

Business traveller
Liked: Cleanliness, property conditions & facilities
Friendly and professional staff
Stayed 4 nights in Nov 2025

2/10 Terrible

Glenn

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
My room had a shower that was missing a shower head.
Stayed 1 night in Nov 2025

10/10 Excellent

Jeremy

Stayed 3 nights in Oct 2025

10/10 Excellent

Tanner

Stayed 1 night in Nov 2025

6/10 Okay

April

Travelled with family
Liked: Property conditions & facilities
Well. It was a decent value for the price but the hotel was ran down.. especially the room.. I’m not going to mention all the things here because they definitely know but lots of updating and deep cleaning need to be done! The bed was comfortable though.
Stayed 1 night in Oct 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The toom was clean and the staff was kind. I liked the balcony and that they are pet friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Ultimate

Stayed 3 nights in Oct 2025

4/10 Poor

Scott

Stayed 3 nights in Oct 2025

4/10 Poor

Cesar

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not recommended.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Oct 2025

8/10 Good

Jonathan

Travelled with family
Staff very friendly and my room was clean and comfortable
Stayed 2 nights in Oct 2025

8/10 Good

Ashley

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The bathroom sink was clogged, but we couldn't get our room changed because there was no availability. The staff was nice and the beds were very comfortable.
Stayed 2 nights in Oct 2025