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Highly recommend this hotel lovely friendly staff on-site car park has chargers for electric vehicle vehicles. Fantastic spa and swimming pool food was superb in the two restaurants. It’s right at the south of Lake Windermere so literally you can walk over to the ferry to do a ferry cruise to Ambleside or Bowness on Windermere Winder - it also has an aquarium and a steam train during the summer month. We didn’t bring our dog, but it is a dog friendly Hotel you really enjoyed our stay and already planning on bringing the dog for another trip

The indoor spa was great. Staff were awesome as well - really professional. Can imagine it's great when the outdoor spa is open and during the summer. Some of the negatives...breakfast could do with some improvements, the ingredients tasted low quality some of the cooking was questionable (fried eggs for example). The place had a general feel of getting refurbished so felt hard done by paying full price... Our room (28) smelt like drains and the view was blocked by scaffolding. Also some mold in the corner right by the window.

Overall the stay was fine, nothing alarming. Hotel looked really nice as we entered. However, the quality and standard of rooms were below expectations of a high reviewed/ star hotel. One example being the bathroom, shower heads were not consistent in the water pressure and so caused a lot of spraying all across. The bath protector was way too short and so it was very hard to keep all the water contained in. Shower heads themselves were very dirty. With the room, it was incredibly dusty. A lot of grime across a lot of the corners of the rooms. The fan was a small plastic fan, and was incredibly loud. Also, with one of the rooms we booked, there was no hot water. There was no mini fridge. Breakfast options were very limited and unfortunately not the best tasting. Given after all this, the stay itself was fine, however definitely not worth the stars or reviews I’ve seen I’m afraid.

It’s what you expect from a holiday inn. Food is average. Generally clean. Staff were nice. Shower pressure was fairly poor.

Stayed one night for work. Decent room rate and a huge room. Staff are great. Food in the restaurant is reasonably priced and very tasty. Hotel is remote so nothing else in the vicinity

Nice hotel & brilliant staff