6/10 Okay
Chris, Yamba
Travelled with partner
14 May 2025
Liked: Staff & service
Cons:- The hotel is very tired and needs a refurb! The swimming pool was not very clean, green algae around the sides which is not a good sign, large whole choline tablets just thrown in whilst people using the pool. Not good!! Constant harassment by boat owners on the beach to go on boat trips even while you were lying in the hotel grounds, trying to chill out. Bed chair cushions were filthy! Our room was three long flights of stairs up with no lift so be aware of that when booking. The transfer from the airport is nearly three hours by car and after a six hour flight it seemed to just to go on and on and costs $60. The beach in front of the hotel was not clean, litter and even dog poo on the beach. Reported the fridge in the room freezing everything inside three times but not repaired.
Pros :- The staff are brilliant very friendly and helpful always smiling. Our room (33) had beautiful view over the ocean but as said it needs a coat of paint and new furniture.
Chris
Stayed 7 nights in May 2025