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AC Hotel by Marriott Penang

4.0 star property

Photo gallery for AC Hotel by Marriott Penang

Lobby
Banquet hall
Banquet hall
1 bedroom, in-room safe, desk, blackout curtains
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Parking included
  • Housekeeping

Explore the area

View map
213 Jalan Bukit Gambir, Bukit Jambul, George Town, Penang, 11950
  • Place, Penang International Sports Arena
    ‪19 min walk‬
  • Place, University of Science-Malaysia
    ‪2 min drive‬
  • Place, Queensbay Mall
    ‪3 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪8 min drive‬

Room options

View all photos for Executive Studio, 1 King Bed with Sofa bed, Balcony

1 bedroom, in-room safe, desk, blackout curtains

Executive Studio, 1 King Bed with Sofa bed, Balcony

  • 94 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Double Bed, Balcony

Suite, 1 Double Bed, Balcony

Suite, 1 Double Bed, Balcony

8.0 out of 10
Very good
(1 review)
  • 94 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 126 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe Room, 1 Single Bed

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 1 Single Bed

  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 Single Bed

1 bedroom, in-room safe, desk, blackout curtains

Premium Room, 1 Single Bed

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Single Bed

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 1 Single Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(11 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About the area

George Town

With a stay at AC Hotel by Marriott Penang in George Town (Bayan Lepas), you'll be within a 15-minute drive of Queensbay Mall and KOMTAR. .This hotel is 7.6 mi (12.2 km) from Penang Hill and 8.3 mi (13.3 km) from Gurney Drive.

What's nearby

  • RECSAM and Institute Pendidikan Guru - 7 min walk - 0.6 km
  • Penang International Sports Arena - 19 min walk - 1.6 km
  • University of Science-Malaysia - 2 min drive - 1.9 km
  • Queensbay Mall - 3 min drive - 3.1 km
  • Penang Hill - 18 min drive - 12.2 km

Getting around

  • Penang Sentral - 28 min drive
  • Penang Intl. Airport (PEN) - 14 min drive

Restaurants

  • ‪Original Penang Kayu Nasi Kandar - ‬2 min walk
  • ‪Lobby Cafe - ‬1 min walk
  • ‪New Cathay Cafe - ‬5 min walk
  • ‪Bangsawan - ‬1 min walk
  • ‪Xiang Yun Vegetarian Hut - ‬4 min walk

About this property

AC Hotel by Marriott Penang

Hotel in George Town with area shuttle service and a 24-hour fitness center
AC Hotel by Marriott Penang offers 423 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 423 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and dry cleaning/laundry services. Planning an event in George Town? This hotel has 6361 square feet (591 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Onsite venue - This buffet restaurant serves breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 42 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6,361 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Grab bar near toilet
  • Lever door handles
  • Lift (120 centimetre wide door)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 28 floors
  • Ballroom
  • Biodegradable coffee stirrers available
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 42 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Reviews

AC Hotel by Marriott Penang Reviews

8.2

Very good

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 353 out of 957 reviews
Rating 8 - Good. 412 out of 957 reviews
Rating 6 - Okay. 124 out of 957 reviews
Rating 4 - Poor. 43 out of 957 reviews
Rating 2 - Terrible. 25 out of 957 reviews

Reviews

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel but not much around

We stayed here one night after flying in to Penang fairly late at night. The breakfast was excellent.
Stayed 1 night in Jun 2025

10/10 Excellent

sootng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at the hotel at about 5 pm and was attended to by Staff Rimon at the counter, he is exceptionally welcoming and therefore making my check in especially pleasant. As I had make the booking just a day ago and it seems that the booking has not reflected yet in the system, he kindly explained to me and assured me that it would not be an issue. Additionally as my return flight is pretty late, he also try to accommodate my request for late check out as well as a high floor unit. The hotel also had a shuttle bus that operates in the evening to the nearby Queensbay mall and Rimon as well kindly did a reservation for me to and fro just to make sure that I have a seat on the shuttle. From the hotel is about a 15 minutes drive on the shuttle to the mall :). Just outside the hotels, there are stretches and plenty of food places. My stay here has been exceptionally pleasant and felt very welcoming especially because of Rimon, it nice to see him at the counter with his alway wide and warm welcoming smile :) The hotel booked is a family unit and is 94 sqm in size. It has a nice view of Penang island and that it has 2 bedrooms with 2 bathroom as well as a study room. It comes with also a balcony and also a living and dining area. Both of the bedrooms window have very good city view. We also managed to catch some fireworks on the night of the 28 June :). The decoration of the executive family suites is very modern and it really have the feel of home :).
View from bedroom
View from balcony
Study room
Living room
Stayed 4 nights in Jun 2025

8/10 Good

TEH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Stayed 2 nights in Apr 2025

4/10 Poor

Rajiv

Business traveller
Disliked: Staff & service, room comfort
It took more than 30 mins to arrange local transport. They have no restaurant open for dinner. Reception staff had poor attitude
Stayed 2 nights in May 2025

10/10 Excellent

Peter, Boulder

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Yee Ming

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Marco, Calgary

Travelled with partner
Liked: Staff & service
Confortable, spacious room. Kind, attentive staff. No room service, surprising for a full service hotel. Extremely difficult to even do this review-no internet connection. Wifi was extremely poor, making it impossible to work and to manage issues that required internet connectivity.
Stayed 1 night in Feb 2025

10/10 Excellent

Adnan, Honolulu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, very nice staff.
Stayed 7 nights in Feb 2025

10/10 Excellent

Carlina, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Just needed a place close to the airport for an overnight layover, but the hotel was much better than I’d expected. Would absolutely book it again
Stayed 1 night in Feb 2025

10/10 Excellent

Paul, Dauphin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean with exceptional staff.
Stayed 7 nights in Jan 2025

8/10 Good

Karen Yoon Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am impressed with the service and condition of the hotel after Marriott took over Vistana. Will definitely stay there again
Stayed 4 nights in Jan 2025

10/10 Excellent

Eugene Kim Hock

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good one

Lovely hotel and very friendly staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Rajadev

Stayed 2 nights in Dec 2024

10/10 Excellent

PO-CHIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

PAK KEUNG

Stayed 6 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Xue Ying

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Suite facilities are old ,doesn’t have enough power outlets
Stayed 2 nights in Nov 2024

8/10 Good

YI JU

Liked: Cleanliness, staff & service, room comfort

Nice hotel

Nice hotel with good service by always friendly staff. Just the breakfast food selection could be a bit more diverse.
Stayed 6 nights in Nov 2024

10/10 Excellent

Aravind

Stayed 1 night in Nov 2024

10/10 Excellent

charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful helpful my husband wheelchair room for us
Stayed 7 nights in Oct 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Niketh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short distance from airport (~13 minutes). Very clean and comfortable. Fantastic firm mattress. Would very happily stay again
Stayed 1 night in Oct 2024