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City Lodge Hotel Hatfield

3.0 star property

Photo gallery for City Lodge Hotel Hatfield

Staircase
In-room safe, desk, soundproofing, free WiFi
Reception
Terrace/patio
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
The Fields, 407 Hilda Street, Pretoria, Gauteng, 0028
  • Place, Hatfield Plaza
    ‪1 min walk‬
  • Place, University of Pretoria
    ‪3 min walk‬
  • Place, Embassy of Sweden
    ‪7 min walk‬
  • Airport, Johannesburg (JNB-O.R. Tambo Intl.)
    ‪44 min drive‬

Room options

View all photos for Room, 1 Double Bed, Smoking

In-room safe, desk, soundproofing, free WiFi

Room, 1 Double Bed, Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, Smoking

In-room safe, desk, soundproofing, free WiFi

Double Room, Smoking

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, Non Smoking

In-room safe, desk, soundproofing, free WiFi

Double Room, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, Non Smoking

In-room safe, desk, soundproofing, free WiFi

Double Room, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, Non Smoking

In-room safe, desk, soundproofing, free WiFi

Double Room, Non Smoking

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking

In-room safe, desk, soundproofing, free WiFi

Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 17 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking

In-room safe, desk, soundproofing, free WiFi

Twin Room, Non Smoking

  • 20 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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ANEW Hotel Hatfield Pretoria
Hatfield
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.0 out of 5, Very good, 88 reviews
The price is AU$111
includes taxes & fees
22 May - 23 May
ANEW Hotel Hatfield Pretoria

About the area

Pretoria

With a stay at City Lodge Hotel Hatfield in Pretoria (Hatfield), you'll be steps from Hatfield Plaza and Embassy of the Republic of Argentine. .This hotel is 0.2 mi (0.3 km) from University of Pretoria and 0.6 mi (0.9 km) from Embassy of Sweden.

What's nearby

  • Hatfield Plaza - 1 min walk - 0.1 km
  • Canadian High Commission - 3 min walk - 0.3 km
  • University of Pretoria - 3 min walk - 0.3 km
  • Embassy of Sweden - 7 min walk - 0.6 km
  • Embassy of the Republic of the Congo - 15 min walk - 1.3 km

Getting around

  • Lanseria Intl. Airport (HLA) - 51 min drive

Restaurants

  • ‪The Blue Room - ‬4 min walk
  • ‪Ocean Basket - ‬5 min walk
  • ‪News Cafe - ‬2 min walk
  • ‪Roman's Pizza - ‬3 min walk
  • ‪Burger King - ‬2 min walk

About this property

City Lodge Hotel Hatfield

City Lodge Hotel Hatfield offers 184 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, bidets, and complimentary toiletries. This Pretoria hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 184 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
At City Lodge Hotel Hatfield, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekends from 7 AM to 10 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Full breakfasts are available for a surcharge between 7 AM and 10 AM on weekends.
City Lodge Hotel Hatfield has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Free secured, covered self parking on site
  • Limited on-site self parking

Food and drink

  • Weekend full breakfast available 7 AM to 10 AM for a fee: ZAR 130 to 160 for adults and ZAR 25 to 60 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Mountain biking
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately ZAR 130 to 160 for adults, and ZAR 25 to 60 for children
  • Airport shuttle fee: ZAR 500 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

City Lodge Hatfield

City Lodge Hatfield Pretoria

City Lodge Hotel Hatfield

City Lodge Hotel Hatfield Pretoria

City Lodge Hatfield Pretoria

City Lodge Hotel Hatfield Hotel

City Lodge Hotel Hatfield Pretoria

City Lodge Hotel Hatfield Hotel Pretoria

City Lodge Hotel Hatfield Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 91 out of 201 reviews
Rating 8 - Good. 71 out of 201 reviews
Rating 6 - Okay. 23 out of 201 reviews
Rating 4 - Poor. 7 out of 201 reviews
Rating 2 - Terrible. 9 out of 201 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Verni

Liked: Cleanliness
Clean rooms
Stayed 9 nights in Feb 2026

10/10 Excellent

Liza-Marie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing, very good location, food at the restaurant fantastic.
Stayed 4 nights in Jan 2026

10/10 Excellent

G S

Stayed 1 night in Jan 2026

10/10 Excellent

Daryll

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only place we stay at in Pretoria. The rooms are clean, staff is friendly, parking is safe, and there are lots of restaurant and shopping options within a few feet. We tried the hotel restaurant for the first time and were less than impressed. The food wasn't good and neither was the service. We probably won't eat there again. Other than that everything is great. Shout out to the parking security team who always remember us and treat us like family!
Stayed 6 nights in Dec 2025

10/10 Excellent

Karen

The room was Vernice and clean, staff was super friendly. The driver for the shuttle to the airport was a gentleman!
Stayed 2 nights in Dec 2025

8/10 Good

Wakwanza

Liked: Cleanliness, room comfort
Pool from 8th floor looked not too clean bird poop all over windows. Not bad but a touch up would be nice to upgrade hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Jacob

Stayed 1 night in Oct 2025

10/10 Excellent

mandlenkosi

Liked: Cleanliness, staff & service, property conditions & facilities
Clean place and the staff are always exceptional good
In the room
Stayed 1 night in Sep 2025

2/10 Terrible

DESIRE

Disliked: Staff & service

Terrible check out experience

Friendly check in staff , asked for a late check out of 1pm and granted by the friendly check in gentleman. However on the check out date, a very unfriendly patronising gentleman came to my door asking me to move out and that the latest check out is 12noon. Despite me explaining to him that i was offered a 1pm check out, he was having non of it and went as far as stating that housekeeping will be in at 12noon to strip my room ready for someone checking in at 1pm; this was at 11.50am, and i was still to bath. I took the quickest bath and made it to reception at 12.04pm. Fortunately the gentleman who checked me in was around, and i asked both of them why the harassment. The gentleman who checked me in kindly apologised and told me that my room had been somehow allocated to someone last minute. I asked the other gentleman why he said i was lying when his colleague next to him was there to explain that he had indeed offered me the late check out. I've stayed in this hotel a few times and have always enjoyed a good service except this time with the gentleman virtually kicking me out of the room in 10minutes. I have no problem complying if changes happen to change a complementary late check out due to new booking needs, but i feel the way this was actioned with no warning was wrong.
Stayed 2 nights in Sep 2025

8/10 Good

Fiona

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Florence

Business traveller
Liked: Cleanliness, staff & service
The location was good. The furniture is old and there is only one plug in the room so you can work and charge your phone at the same time.
Stayed 1 night in Aug 2025

2/10 Terrible

DESIRE

Stayed 1 night in Aug 2025

10/10 Excellent

Mr Maxwell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Hotel

Stayed 5 nights in Aug 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Nicholas, Fareham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great for an overnight stay when going to Loftus for an evening game however to be woken by the taxi’s at 6am was not welcome!!
Stayed 1 night in Jul 2025

2/10 Terrible

Timothy

Business traveller

Ultra disorganised, in disrepair and poor location

Constant hooting and shouting from taxis right outside the room. Broken amenities in the room (light and safe), no hot water in shower. Disinterested staff at breakfast. Shabby equipment. And checkin took almost an hour due to confusion on the system. Will not stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Bonginkosi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

ADELE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!
Stayed 1 night in Jun 2025

8/10 Good

Wakwanza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot water did and didnt work
Stayed 1 night in Jun 2025

8/10 Good

Wakwanza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot water uppn arrival only issue
Stayed 1 night in Jun 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

LP

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Florence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was okay. The house keeping staff a noisy in the morning
Stayed 2 nights in Jan 2025

8/10 Good

Fiona

Stayed 1 night in Apr 2025

10/10 Excellent

Daryll

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a pleasure

This is my favorite place to stay in Pretoria. The parking is safe, staff are always friendly, and there are tons of restaurants within a few feet of the hotel.
Stayed 2 nights in Mar 2025